Customer Ratings & Reviews
- Model:
- AWM15R7-A317BLK-PUS
- SKU:
- 6510330
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the m15 R7 gaming laptop's performance and display as exceptional, with many praising its ability to handle demanding games and its vibrant, high-refresh-rate screen. However, some users noted concerns about the battery life and fan noise, particularly during gaming sessions. The laptop's weight was also mentioned as a potential drawback for some. While some users found the speakers acceptable, others reported minor audio issues.
This summary was generated by AI based on customer reviews.
VR laptop development
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. I’ve been using it for VR development.
I would recommend this to a friendgreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great gaming laptop, i'm happy with this product. it's powerfull and easy to use.
I would recommend this to a friendTrust you do not want it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from dell or Alienware bad hardware and customer service
No, I would not recommend this to a friendFaulty out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and found that the unit was faulty. Would not power on. Had to be returned
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear GaryS,
Thank you for taking the time to leave a review of your Alienware m15 gaming laptop. We are sorry to hear that your device would not power on and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Not for the valve index
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with valve index, because the usb-c is not connected to the 3070 ti.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Perfect,
We appreciate you taking the time to leave a review of your Alienware m15. We are sorry to hear that you are not completely satisfied with the quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience touchpad issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:DisplayCons mentioned:Weight
Amazing Laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great midrange gaming laptop. Super sharp, vibrant screen, and crisp colors. I mostly use it work, which I have to carry on with me daily. Not an ideal task due to its weight. However, I do not mind at all. If you have the budget, don’t worry overthink it too much, I’m sure you will be happy too.
I would recommend this to a friend Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I got this to replace the M-15 model that I purchased that did not work. Brought the defective one back and paid extra for this one. It's a great machine.
I would recommend this to a friend- Pros mentioned:Ssd
One of the better alienware laptops..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not the biggest alienware fan but this laptop has blown other alienware laptops out the park! The soecs are great with the 3070ti, 16gb ram and 512 ssd. Still not the biggest fan of the design of the back of the laptop but still better than before…
I would recommend this to a friend Really buggy hardware and software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my secodn unit that I will be returning. I don’t know whats going on over at Dell’s Alienware division but their recent Alienware models are such garbage. Their software for updating their firmware and drivers updates itself and crashes, their RGB lighting system also locks up and crashes on the regular. Lights will reset and not remember its configuration. The switchable GPU crashes hard sometimes, even using stable studio drivers, so if I’m doing Unreal Engine work, I have to constantly save due to hardware instability. It’s just not ideal. I miss the big, chunky Alienware laptops that could upgrade every little piece of hardware and could run a desktop CPU and run whisper-cool. Now theyre trying to make thier laptops slim and sleek, but in doing so, trade off upgradability (everything is soldered on the mainboard) and these laptops run HOT. I have an Alienware 18 that runs at 68C on load with a desktop CPU, and this new alienware runs at 98C on load with a mobile CPU. Hard pass on this everyone. Ive seen better built Acer laptops.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Frank,
Thank you for taking the time to leave a review of your Alienware m15 gaming laptop. We are sorry to hear that you are not completely satisfied with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues or need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
M15 r7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great open box laptop, no scratches or marks, came with everything
I would recommend this to a friend