Customer Ratings & Reviews

I got open box one and it is 100% worth the money. The performance and cooling system is outstanding.

Very nice laptop gamer. Excellent product. I like the display. Definitely I would recommend this laptop gamer.

Amazing laptop, was my first time using this brand and have zero complaints!

Great build quality and long lasting battery. Performance is great for the price.

Most powerful Laptop with stunning look and excellent built quality

Infinite trapped dusk, you can undo all of the screws and you literally can't get the fans out to remove dust. You will have loud noise crashes on any game besides low leeching games like valorant and roblox. If you play fortnite or apex you will crash because the dust gets stuck and the fans don't work. Do not recommend at all. Find something else. I've tried a vacuum , compressed air and stuff and nothing works.

Great pc, with nice resolution. Good graphics card

Fantastic laptop. Runs like a dream! I couldn’t be happier!

It runs great for a 1440p entry into the PC gaming world for my wife. However, after buying a keyboard, mouse and a 34 inch monitor, I should have just built her one. @ 1440 it gets 120-165 in most newer games.

The new Alienware M16r1 is a new midrange gaming computer from Dell. I received a unit for review configured with the intel i7 13700HX, Nvidia 4070 laptop GPU and 16gb of ram and a 1tb ssd. This configuration is about the middle of the performance for the options that dell offers. Well let me tell you the Alienware division has done their homework. This laptop not only looks good but performs great. The updated case with its Dark metallic moon, anodized aluminum lid and bottom and RGB look and feel great. The keyboard deck with its rubberized textured coating feels good when resting your palms against it. The keyboard itself even with the base scissor RBG keys that my build has performed great. The keys are silent and have excellent travel and actuation pressure. The backlit RGB keys look fantastic. The keyboard itself remains cool when gaming. The laptop is on the heavy side for this size, it is slightly longer than most, it feels more sturdy than the previous model with no flex. The rubber foot keeps the laptop put and allows better airflow to the bottom intake. The Ports are arranged on the back of the laptop and on the left side: Back 1HDM I, 1 Mini display port, USB3.2, 2 Thunderbolt 4, SD card. Left side USB3.2, audio jack ethernet . Alienware has improved the cooling in this build using its Cryotech element31 thermal interface material and 30% better airflow than the previous model. The air intake is from the bottom and the front of the keyboard deck with hot air vented through the sides and back. They have used a quad fan design with 7 heatpipes and dual vapor chambers one for the cpu and gpu. The new command center allows you to control the RGB lighting and the power settings for the CPU/GPU. The settings for the CPU and GPU are tied to each setting. I would have liked to be able to have these separate so I could under volt the CPU and Overclock the GPU to get better thermals, hopefully this will come in an update. Until then you will have to use third party tools to achieve that. There is a game library with auto tune ability that will list each game you load and allow you to configure the performance, RGB and keyboard keybinds for each game. The RGB zones consist of the keyboard, the alien head on the top lid and the stadium circle around the rear ports. This is just enough to be tasteful without overkill. The graphics is supplied by the intel integrated Igpu or the Nvidia GeForce RTX 4070 laptop GPU with 8GB of GDDR6 is a powerhouse. Nvidia has optimized the 4070 For gaming the memory bandwidth has been decreased to 128 bits from 256 in the 3070 Ti but the efficiency of the Ada Lovelace architecture allows it to outperform the older 3070. You can enable DLSS 3 and frame generation if your game supports it to enhance gameplay. The Nvidia 4070 supports Advanced Optimus if you want but most games get higher frame rates without it. 4k gaming is a stretch on this laptop if you connect a 4k external monitor you can do it but your frame rate will be low. If you use external monitors this laptop supports G Sync. You have several options to connect an external monitor, mini display port 1.4, HDMI 2.1, USB3.2 and 2 thunderbolt 4 ports. The display I have was the 165hz QHD+/480hz FHD+ version. It is awesome with excellent color reproduction and brightness. This display is all that is necessary for most gaming Alienware sells a 240hz version but it probably not necessary except for extreme gaming at higher resolution. The bottom of the case is easy to open giving access to the user expandable options. You can add an additional SSD to this laptop, It has two PCIe NVME ports, one came populated with a PC801 NVME Sk Hynix 1tb drive. The memory can be expanded up to 64gb ddr5-5200, you can use ddr5-5600 up to 32gb. To summarize Alienware has put together a great midrange gaming laptop with high quality materials and great performance. The laptop looks and feels premium. The components are a good balance for performance while keeping the price out of the stratosphere. If you want more performance an Intel i9 version is available as well as graphics options up to an Nvidia RTX 4090. There is even an 18 inch version (M18). I find the M16 with the 4070 just the right balance for me.

The laptop works really well but there are some issues I'm having with it. It might be the one I have but sometime the screen will just flash like crazy when loading into windows I am debating creating either an RMA or returning it for a different one of the same caliber

I bought two Alienware laptops, one offline and one online! The overall service is good. It’s just that the inventory quantity for online shopping does not match that of offline purchases.

Fantastic gaming laptop - lives up to the hype. Good value from Best Buy - best pricing I could find anywhere on this item.

Convenient overview. Loaded assortment. Excellent service. Cool buy.

Firstly Windows 11 isn’t as bad as they say. Games run well and it offers a pop up screen to monitor the computers gpu/cpu status. 10/10 good deal

The best 1.8k I've ever spent... it was exactly what I wanted and needed. I couldn't be any happier with it.

Perfect. You will need a bit more ram so its better to upgrade manually to a 64gb.

Very good performance notebook, but there is no space to install ssd heatsink and hdd hard disk.

Its great works perfectly for what i need it for which is gaming and streaming.

awesome laptop, works as expected, and has very good upgradability. 10/10 would recommend