Customer Ratings & Reviews
- Model:
- AWM16-9272BLK-PUS
- SKU:
- 6530923
Rating by feature
- Battery Life
Rating 3.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the exceptional performance, excellent build quality, and impressive graphics processing unit (GPU) of the m16 QHD+ 240Hz Gaming Laptop. Many also praise the bright screen and the relatively easy upgradability of the RAM and storage. However, some users cite the battery life and the laptop's weight as significant drawbacks. Concerns were also raised regarding the included software and power adapter.
This summary was generated by AI based on customer reviews.
Sorry Dell but 300 Nits Brightness *Ain't Makin It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A $2900 Gaming Laptop with a RTX 4080, and LED Screen and bring to the Table * A Staggering LOW 300 Nits is just *Out Of The Question * A JOKE* when you can get an Decent Bright 500 Nits IPS Panel Gamer for some Daylight Gaming around $1400 Dell Has Lost It's Gaming Mind. No Way this product (( Should Not Be at Least Over 530 Nits For The Money )) If It Did I'd Already Own It :(
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Wiaeguyy007,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not too happy with your Alienware m16 gaming laptop because of its specifications.
This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team, so improvements can be made in the future.
If you have any specific questions or concerns regarding your gaming computer or need technical support, please don’t hesitate to contact the Dell Support Team at the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell