Customer Ratings & Reviews

I’ve had this laptop for a little of 6 months now and no problems! I’m loving the speeds and the screen is crystal clear! The only thing the battery life isn’t to great.

Fast and reliable, really great amount of power for the price point. It can run unreal engine 5, after effects and blender with no problems. Also runs games well too

This laptop has been a gem since I bought it. At first it would over heat easy, but being a gaming computer all I had to do was adjust a few settings and it’s perfect.

Very responsive. Great buy on sale. Well built. So far so good.

Daughter got this and did like it but she kept getting issues when shutting down it wouldn't shut down because it said other progams were still running. Didn't see anything in Task Manager so maybe a Windows issue or Dell software not sure. So it went back and got the HP Spectre which she loves. I can't say this is a totally bad laptop because other then the shutting down, it did everything else just fine. May have been a Windows issues, we know how many of those are out there. Can I please win the $400 for this review.....I've done lots of honest reviews....

Great gaming laptop. I was able to set up what I wanted and was up and running within a few hours. Memory was quick and snappy and despite running several applications simultaneously, I don't think I seriously taxed the processor at any point. Great product.

It's pretty good. It's going well. It's available on site. I can get it right away. I went home and tried it. It's just that the fan is too noisy.

very cool laptop, all modern games run on maximum settings without problems, if you turn on turbo mode it will be very loud, I warn you, but if you turn on the kkonom mode there will be no sound, incredibly quiet, suitable for studying as well as for games

This is a great laptop, particularly when on sale. Excellent build quality, awesome performance. Fan sound and battery life I'm still working on, but overall, a great unit for the price!

I have never had a gaming laptop that dishes performance and cooling capabilities like this laptop! Phenomenal design with high quality parts. I can run warzone at 180 fps 1440 with no issues and the laptop stays cool to the touch.

Awesome gaming laptop! Great battery life when not gaming, and great gaming machine that can handle all the AAA games!

Powerful everything needed in a laptop and more faster than our home PC all around amazing 100% suggested to anyone who wants a laptop that runs above and beyond no lag no nothing when it comes to slowing down this thing is fast and amazing Alienware one above and beyond Thank you Best Buy

Absolutely Great product!!! Great battery life, crystal clear graphics!!!

Nice item affordable price and good quality and good battery back up

This computer was great out of the box. I was able to upgrade it and add more storage and RAM easily.

Must buy! Worth it every penny. Games are really good in this laptop

Excellent laptop, fast, responsive. i would recommend for anyone who is on the move

No problems with this computer ... However, I suggest you buy a good fan

Excellent laptop! Fast, dependable, cool aesthetic features, high performance gaming machine.

The Alienware arrived in perfect condition. I've had it for almost a year and it hasn't given me any problems. It didn't have a single scratch, dent, or issue. It's amazing.