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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 274 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the m16 R2 16" Gaming Laptop highly for its fast and responsive overall performance and impressive speed, with some appreciating its portability and decent battery life. The sleek and modern design and lighted keyboard are also well-received. However, some customers have concerns about the noise level of the fan and the laptop's heat dissipation, while a few find it slightly heavier than expected and have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 274 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    R2 Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for moderately demanding gaming, not ideal for extreme gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware Gaming Laptop a Smash Hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. I was able to set up what I wanted and was up and running within a few hours. Memory was quick and snappy and despite running several applications simultaneously, I don't think I seriously taxed the processor at any point. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a gem since I bought it. At first it would over heat easy, but being a gaming computer all I had to do was adjust a few settings and it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Sotware issue with the one we got.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter got this and did like it but she kept getting issues when shutting down it wouldn't shut down because it said other progams were still running. Didn't see anything in Task Manager so maybe a Windows issue or Dell software not sure. So it went back and got the HP Spectre which she loves. I can't say this is a totally bad laptop because other then the shutting down, it did everything else just fine. May have been a Windows issues, we know how many of those are out there. Can I please win the $400 for this review.....I've done lots of honest reviews....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great everyday computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very fast loading time. Haven't gamed with it though. Good display.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Top laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool laptop, all modern games run on maximum settings without problems, if you turn on turbo mode it will be very loud, I warn you, but if you turn on the kkonom mode there will be no sound, incredibly quiet, suitable for studying as well as for games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a gaming laptop that dishes performance and cooling capabilities like this laptop! Phenomenal design with high quality parts. I can run warzone at 180 fps 1440 with no issues and the laptop stays cool to the touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful everything needed in a laptop and more faster than our home PC all around amazing 100% suggested to anyone who wants a laptop that runs above and beyond no lag no nothing when it comes to slowing down this thing is fast and amazing Alienware one above and beyond Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Well built laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, particularly when on sale. Excellent build quality, awesome performance. Fan sound and battery life I'm still working on, but overall, a great unit for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this this laptop for about 2 years now and its been with me pretty everywhere I go. Although it is a bit heavy, it does what I biught it for. Play games on the road

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. It's going well. It's available on site. I can get it right away. I went home and tried it. It's just that the fan is too noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever owned. It's a PC I can carry anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good overall laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was great out of the box. I was able to upgrade it and add more storage and RAM easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Great product!!! Great battery life, crystal clear graphics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well rounded computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable, really great amount of power for the price point. It can run unreal engine 5, after effects and blender with no problems. Also runs games well too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a great price. I use it for some gaming and school. Very easy to use, looks great, games op great on it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good computer so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this computer ... However, I suggest you buy a good fan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Graphics Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, fast, responsive. i would recommend for anyone who is on the move

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good rig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, I update my las rig cus I was getting a lot of problems to play most of the recent demanding games. I’m very satisfied with this new acquisition full recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! Worth it every penny. Games are really good in this laptop

    I would recommend this to a friend
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