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Customer Ratings & Reviews

Your price for this item is $666.99
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Customer reviews

Rating 4.3 out of 5 stars with 469 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the m17 R5's impressive performance, stunning graphics, and high refresh rate screen, praising its build quality and effective cooling system. However, some users point to the less-than-stellar battery life and the laptop's considerable weight as drawbacks. Concerns were also raised regarding certain software aspects and the system's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 469 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEST ALIENWARE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE COMPUTER PERFOMACE GREAT, WORK FAST RESOLUTION IS FAST

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A little pricey, but worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop seems to run very well. I'm not sure why it was returned previously.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Gaming is awesome. Graphics were good too. Life happened to throw a curveball so had to change up. Hopefully one day i can get this again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    For design jobs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use it for work purposes. It works really good with design programs like Autocad, SketchUp and rendering motors. I love my Alienware laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    alienware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal, works well and have not had any issues so far. Small battery but as long as you keep it plugged in its fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best laptop ive had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    title says its the best laptop ive had... but I haven't had many haha. it's really gorgeous. i will admit I don't know much about good laptops or anything so I just base it off how it runs the games I play. mostly honkai star rail and genshin impact... i was amazed to see the default settings for both were the maximum. ran everything GORGEOUSLY and so so smooth. very impressed. there is times where (in hsr) it does lag for a second but. it's not a big deal, since it's very rare and only for like a second.soo gorgeous

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. It’s fast and quiet even when the fans are blowing away. The only thing it’s missing is a number pad. Plenty of room for one on this 17” laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device bad Alienware software nor intuitive to use; currently and after multiple updates windows crashes after idle/weakup, not sure if its windows or Dell software. rest of configuration is good for games including Battery life if need but not to be compared with thin and light laptops with lower power consumption, but stull get decent 5-6hrs with constant usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanstastic Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this machine. Been wanting one of these for awhile now. Most of everything I have ran on it has been great. Definitely the best laptop I have tried from this era. Love the 17" display. Sure its a chunk, but still very much portable. Just not a carry everywhere machine for sure. I mainly play Flight Simulator and it does a great job. Even with the Oculus in VR it does fantastic. Great experience. I upgraded the ram to 64gb and put in an extra 2tb nvme drive and this thing is a beast. So fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Gaming Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all. It is alien in power and speed. Out of this world computing on a laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually looking for a product that was a little less expensive but it was ot in stock but needed a laptop so I had to purchase an upgraded o e

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great for work better for gaming. If you game a lot you my want to upgrade memory and storage. I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing, have a good performance in all games and the screen quality and frame rates is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Review for Alienware m17 r5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop. High quality, fast and heavy duty.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop!! Everything my son wanted and needed for gaming and college. Might get one for myself.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what I need definatley expensice for what it is

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good gaming notebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop plays games smoothly! The appearance is very cool, it is the notebook I want

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AW M17 R5 - Great Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great machine! Really enjoy playing Baldur's Gate 3 on high settings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a extreme upgrade over my old laptop. Absolutely does not disappoint and is lightning fast

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Alienware m17 - openbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really thankful to have been able to get my hands on this beautiful piece from Bestbuy.

    I would recommend this to a friend