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Customer Ratings & Reviews

Your price for this item is $95.99
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The comparable value price is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the high-quality build, vibrant RGB backlighting, and satisfying key feel of the Pro AW768 keyboard. Many appreciate the ease of use and fast response time, while some find the keyboard's size to be a bit large. Positive feedback consistently highlights the customizable lighting options and the overall pleasant typing experience. A few users noted compatibility issues with older operating systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 231 reviews
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Love the colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is so cool. I love all of the colors. It’s a bit pricey, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was looking for a keyboard that lit up but also had certain keyes lit. He was told by sales person that this was a new keyboard and that he wanted one for himself that was how great looking this on was. I purchased for my husband for his anniversary gift and he loves loves loves this board. He has programmed it just the way he wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb backlighting

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and lights up in different colors and keys are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb backlighting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware is the Best, keyboard easy to use, love the vibrant light you can change

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Clic-clac; not my words the keyboard said that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: + Clickety clac keyboard that sounds like IBM ones from the 90s. + Volume roller is amazingly satisfying. I thought I would like buttons instead but now I'm completely sold on it. + Macro function keys allow you to record custom keystrokes. + Rainbow LED setting is satiating. + Plugged it in and it automatically downloaded latest firmware. Overall my favorite keyboard. Even better than a ThinkPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb backlighting

    Rated 5 out of 5 stars

    I love the different colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the lights. It’s really easy to type overall I’d purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Keyboard quality

    Rated 5 out of 5 stars

    Well built, nice feel to keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys have a nice solid feel, illumination makes it easier to see the keys.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Lighting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lights on this keyboard well worth it love the way it feels

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Oh Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is incredible, especially when coupled with an Alienware branded PC. While you get some RGB effects with any old PC, an Alienware branded one opens up some additional effects that are really incredible. The X-Ray one is my favorite. The brown switches are just right and even though I am not a big RGB fanatic, this keyboard might make me a believer.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    PC yes Mac no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas not knowing that it only works on Windows. We have a iMac at home and it didn’t work. I plugged it in on my work Laptop and it worked great but isn’t something I can take to work. I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Lighting

    Rated 5 out of 5 stars

    Fast and solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys feel solid when you push them and the lighting is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware - Pro AW768 Wired Gaming Mechanical Brow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the "Alienware - Pro AW768 Wired Gaming Mechanical Brown Switch Keyboard with RGB Backlighting - Black, silver" for my husband. He purchased a custom Alienware desktop, with two screens, directly from Alienware's website. It took months for the desktop to arrive and when it did it was missing the power cord for the desktop, the keyboard, the mouse, and we called their customer support line, and they are WORST than Comcast Cable Customer Service (for those who have ever had Comcast and have ever needed to call their customer service). I took initiative and went to BestBuy.com, and saw that Bestbuy had what my husband needed so I ordered it, and it arrived months before Alienware finally got their act together and sent us what was rightfully ours. So, now we have two keyboards/mouse/powercord. It is a beautiful keyboard, and my husband says that it is the most comfortable keyboard he has ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Nice keyboard that simply works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this keyboard to go along with my purchase of an Alienware R7 desktop computer. The keyboard has a nice clicky feel to it. If you want a silent keyboard, this is not for you. However, it is responsive and tactile and good for typing and game play. If I had one complaint it would be the software that accompanies the keyboard. Even after updating all my software and hardware, I still have issues with the software changing my layout of the keyboard when it comes to key color. Overall this is a solid choice for anyone looking for a clicky and responsive keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Rainbow keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is clickity clack, super fast response and very customizable on the keys and colors in the keyboard. Best keyboard on the market I think.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Best Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used multiple types of keyboards and find this one solves all my questions. I’m able to program key bindings and change color patterns individually for each game. Well worth it. It’s not the quietest keyboard. So if you have small children trying to go to bed it can get load. Especially if you “Type with purpose.”

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome keyboard. I don't use the lighting effects except for short access when I don't want to turn on the lights. It's nice have a backlight key available. The keys are solid, a bit noisy, however they work well and the keyboard is not going anywhere unless you move it. It is not a light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love everything about this keyboard. Set up for RGB customization was effortless and it can be customized in many different ways. Build quality was beyond my expectations. Key placement, height, feel is excellent. I love just looking at the thing. Definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Great second keyboard for Alienware R7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could sit in recliner, show Aurora R7 output on 65" Samsung curved screen TV. Works in tandem with wired gaming keyboard at the desktop station. This is lighted so working from recliner in evening with TV output from PC makes a great media center experience.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was worried bc one of the keys didn't work but after resetting the rgb settings it automatically fixed? Idk but it works great, still a little loud for brown switches but i mean im a gamer and it works. Love the customizable lighting. 10/10 would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 5 out of 5 stars

    Awesome Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale to pair with an Alienware Aurora R7 to game with. I love the keyboard so far. The keys aren’t too loud, but still have that sharp clicker feeling. It’s a good keyboard if you need to do a lot of typing also. The RGB is really cool too.

    I would recommend this to a friend