Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,389.99

Customer reviews

Rating 3.7 out of 5 stars with 6 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer compact light but very powerful all you expect from an Alien

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better save money to get Dell XPS15 9560

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance was good, I was able to play PUBG (Ultra) at 50-70 fps. However, the 8Gb RAM configuration has some issues as well as the system. You can feel the weakness of it when you use it. I would rather choose Dell XPS15 even its GPU is much weaker but not that weak also the build quality of Dell XPS15 is much more premium.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Cody - Thanks for your review. We're glad to hear that for the most part, your new computer is meeting your needs. If you do have additional questions about your device you can check out our Product Support Page here - http://dell.to/2ETpEDa. We hope these articles help with operating your new computer. - Bryan Dell

  • Rated 5 out of 5 stars

    AWESOMENESS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my welcome back to windows from being Apple iMac for about 5 + years. The feel, finished touch...basically the whole outcome of the laptop is just amazing. From the moment i saw it to it arrived ive been at peak. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are a gamer,This is for you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer focusing on school and storage space, obviously the look gave away the fun side of it Having fun with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Alienware 13.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Burbank CA Best Buy sold me a refurbished laptop. I had to return it and get my money back because the panel was loose. Also the engine in the laptop was messed up. Either way I hope the second time around I get a brand new good working laptop or I’m never buying anything from Best Buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for about two weeks and I can say for the positives that it was a very solid machine with great build quality but the thermal issues made this unit not able to meet my needs. I ended up returning the machine as anytime I ran a game such as Overwatch it would immediately begin to throttle and make the games choppy and unplayable within seconds. I adjusted setting both in game and for the computer to no avail. Overwatch even on the lowest settings had the same issues.

    No, I would not recommend this to a friend
Sponsored