Customers love the x14 R1's performance, build quality, and compact size, frequently praising its portability and comfortable keyboard. However, some users express concerns regarding battery life, fan noise, and the device's tendency to get warm. The small SSD storage capacity and high price point are also mentioned as drawbacks. Overall, the positive feedback on performance and design is balanced by negative comments about certain aspects of the user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 351 reviews
Pros mentioned:
Performance
Rated 4 out of 5 stars
Gaming laptop great for business use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alienware for the win! Easily handles any task and you look cool using it :) my only issue is that from time to time windows 11 wont load properly and uou would need to restart… otherwise does the work easily
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 5 out of 5 stars
Portable beast
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer, had it before a few months ago and returned it because fans would just kick on for no reason but it doesnt happen anymore, so maybe some updates alienware did helped who knows but i can comfortably use it at school and game when i get home.
I would recommend this to a friend
Rated 5 out of 5 stars
Great reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing machine beautifully designed and runs perfectly fine
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer is a great machine. I use this for work and for gaming and school. When gaming the xomputer tends to stay cool. I auev played Destiny 2 and Fortnite and it run extremely well. 10/10 wpuld recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop Review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop that has served me many benefits. Quick and easy to use with lasting quality
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Alienware
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop ! No issues past couple years. Great for work or gaming.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Amazing laptop and price
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop at an incredible price. I bought it open box and it came flawless for hundreds under the new price. The 14 inch size is perfect for traveling without giving up any power.
I would recommend this to a friend
Cons mentioned:
Battery life, Heat
Rated 3 out of 5 stars
Alienware- x14 R1 14.0" 144Hz FHD Gamin
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery life dies pretty quick and it heats up quick as well
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 3 out of 5 stars
Fan noise is ridiculous
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is great EXCEPT for how loud the fan is. I saw that the fan noise is "at acceptable sound levels" but that must be for old people or people with trouble hearing because it gets so loud I actually have to either turn up the volume even more OR use noise canceling headphones. Other than the horrendously loud fan noise, its a great laptop with great graphics and smooth gameplay....THE FAN NOISE IS DRIVING ME INSANE
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Greetings SamK, Thank you for taking the time to leave a review of your Alienware X14 Gaming Laptop. We are sorry to hear that you are experiencing an issue with fan noise. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help resolve your issue. Here are the steps to help resolve your fan noise issue: 1. Check and clean air vents. 2. Provide proper ventilation. 3. Run a hardware diagnostic test. 4. Update the BIOS and device drivers. 5. Download and install Microsoft Windows Updates. 6. Run optimize my computer using Dell Support Assist. 7. Limit startup programs. 8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE Should you need further assistance; we recommend that you contact Dell directly with the information below. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896.
Sincerely, Summer@Dell
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop , still work really well after 2 years
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 4 out of 5 stars
Great laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. Have no issues with everyday usage or gaming. Only reason I didn't give 5 stars is because the fan is loud and can get annoying.
I would recommend this to a friend
Rated 4 out of 5 stars
Quality, with thermal headroom
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a great machine, my specific unit had issues and the store didn’t have another unit for an exchange.
Powerful and thin/light.
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 5 out of 5 stars
Great computer awful current value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth it at the retail price but find an open box deal for about half or less and it’s an awesome computer, just a little loud.
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 5 out of 5 stars
Grat gaming laptop
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice laptop, the look is incredible. Only small issue is the fan seems to be a bit loud which is normal for a laptop of its size i believe
I would recommend this to a friend
Rated 3 out of 5 stars
Alienware X14 issues
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alienware is a great laptop but X14 model has lots of issues.
I bought two Alienware, one was dead in a few days luckily got replaced with Asus. Another one's motherboard was damaged within 1st year luckily was under warranty and Dell replaced it. But now after another 10 months of replacement motherboard is again damaged.
No, I would not recommend this to a friend
Pros mentioned:
Build quality, Performance, Size
Rated 5 out of 5 stars
Small and very powerful!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is awesome. Quite small but very powerful. Stays cool and is very well built. 10/10
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Love this Alienware !!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has gone above my expectations as I am hard on laptops from DJ’ing to running HPtuners and editing videos and of course video games .
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Best Gaming Laptop - PERIOD
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best gaming laptop I have ever owned. I love Alienware products, but this is in a class of it's own. Is it the most powerful gaming laptop? No. Does that matter? No. Why? The reason is simple - this is not going to replace your primary gaming rig - this is going to replace your school/business laptop and allow you to game on the go at the same time. That is not something you can say about a 15 or 17 gaming laptop with a power brick the size of Kentucky. This baby runs off a standard USB-C laptop charger (and yes, you can get a 140 watt Anker brick and use that to power it too!) The screen is really nice for 1080p and games run really well on decent settings. I do with the HD was bigger but it does have a micro SD slot for expandable memory that seems to run basic games well. You can replace the HDD if you want so that is good. I wish the keyboard had per key RGB and that they didn't take out the light ring which is a signature part of the X series laptops from Alienware. The price of the laptop is a bit high considering the other options, but the build quality is top notch and at the end of the day that alone I think makes it worth it. That and USB C power - that's right USB C power!
Alienware makes a great product and is the best in the business for gaming hardware - don't miss out and check this one out today.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s fine. Works as advertised. It’s slightly old, but it was a replacement for an asus.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Nice laptop at a fair price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recommend this laptop at a super price. Its fast and the parts seems that will last