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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 10 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Kardia Care Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about signing up for a subscription. This offer was was a great way to sign up for a 90-day trial subscription at no cost. The subscription is essential because it provides extra features and three more charts that help monitor various heart functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable device has helped offer relief for my Dad and myself. We have heart disease in our family and it gives comfort that we can test our heart health at home. We can send our readings to our Dr. through email and show our cardiologist the results. This is a great reliable product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive App - and Company unwilling to help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom, who has a heart issue. I followed the tutorial in the App to show her how to use it. But, unbeknownst to me, when I followed the tutorial to demonstrate for her, it generated a free EKG report -- for me, not her. She lost an opportunity to get a free report because the tutorial was deceptive. The Company said that because it was "free," we didn't lose anything and still have a second "free" report remaining. Ridiculous. It's like ordering two items in a "buy one, get one free" promotion, but only one was received, and the company saying that because the second was "free" per the promo, you didn’t lose anything. Nonsense. Alivecor's customers deserve better.

    No, I would not recommend this to a friend
    • Brand response from AliveCor Customer Support
      Posted .

      Thank you for taking the time to share your experience with the KardiaMobile EKG monitor. We apologize for any confusion that you experienced with the tutorial generating a free report for you instead of your mother. Please know that this was not our intention, and we understand your frustration.

      We appreciate your feedback and will take it into consideration as we continue to improve our product and customer experience. If there is anything we can do to assist you or your mother further, please do not hesitate to reach out to us. We value our customers and are committed to providing the best possible service. alivecor

  • Rated 4 out of 5 stars

    Received a report already

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already got a report from a Doctor that looked at an ekg I took. Said I was in sinus rhythm, which is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super deal! And only place

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy its only place that has this deal of 3 months of membership of kardiacare...super fast digital delivered (no need to wait) and best price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing i suppose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only get 6 Dr readings a year which is ridiculous since you pay monthly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $10 deal of the day. Worth it considering 3 months is $30 and a single one off reviewed ekg is $10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KardiaCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra information about heart conditions help understand better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cardiologist Review of Your EKG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing this along with any AliveCor product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Link said it expired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present so it wasn’t installed right away. Now it says the link was only good for 15 min so I don’t have access to it. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from AliveCor Customer Support
      Posted .

      Please reach out to us directly at [email protected] with your contact information and a member of our team will be happy to assist you. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future. alivecor

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