Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 853 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great fast job, very knowledgeable no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and fast. Highly recommend!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and efficient. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved by Wife and husband. Looks great and operates fantastically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & professional, had the job done within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed on-time, cleaned-up afterwards, were friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Supply Line Misdirection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is a stackable washer on bottom, dryer on top. The installers did a good job, but it wasn't great. The drain hose from the washer was installed up and over the water supply lines at the washing machine, which prohibits the unit from moving closer to the wall. Had the drain line been run under the water supply lines, the washer could be moved 4-6 inches over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was seamless excellent staff very knowledgable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately one installer wasn't very professional. However, the second installer was very polite and courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy customer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer combo! I would definitely recommend it. The crew that installed it were very professional. Customer service was really helpful and courteous. The dryer is very roomy and the washer holds a decent size load. It truly is the perfect set when space is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent. Very professional and courteous.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Somewhat disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes as old unit was from same brand n lasted 12 yrs. After 3 weeks of use, had to have replacement unit because dryer started to made loud noises. Been about 3 weeks, waiting to see if the replacement unit will hold up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They knew exactly what they are doing and within a few minutes, they were in and out of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Ben, Migel and Beto.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team Migel and Beto were very professional and did extraordinary job to install the new GE laundry center easy and quickly. They run very short delicate cycle. Hope the installation is done correctly not just for a test short run but for a real laundry load. Hope the new GE laundry center will work many years ahead as my old but perfectly working GE machine. Big thanks to Migel and Beto! Also I want to thank Ben the manager at BestBuy store on Nobel drive in San Diego, California. Thank you Ben!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer/Dryer tools

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Helped with the installation of our new washer and dryer!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase. It took awhile but it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Than you to the team that made buying a new washtower a great experience. I will forever get new appliances installed.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Damage

    Rated 1 out of 5 stars

    Installation issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was installed and left without it being balanced. When I went to balance it I noted that the installer had dented the top of the dryer. NOT a little dent. A huge dent. By crawling over the top of the dryer instead of removing a shelf. I've asked for a site visit and a replacement. The guys were nice but they left without telling me this occurred and there's just no way they created that dent without knowing. Customer service response so far has been good but I am still waiting for the site visit and the replacement so this is not a final review.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    We couldn't have done this ourselves.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the help. We could not have done what the two men that brought over the item we bought online from Best Buy. They attached our washer, that we already had, to the pedestal they delivered. They came on time. It was a pretty fast install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job while installing. Didn’t have or give me any problems. Quick

    I would recommend this to a friend
Sponsored