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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 857 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 857 reviews
  • Rated 3 out of 5 stars

    Installment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately one installer wasn't very professional. However, the second installer was very polite and courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great deliver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and efficient. Just needed to make sure the protective sticker was off for the washer to work correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W/D Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with the "repair" on our W/D unit after it stopped working one week after installation, Within 5 minutes of checking out the unit, the technician said it was an electrical issue -- but did not offer to simply check the breaker (right next to machine in closet) or suggest that WE check the breaker. I had to call an electrician just to flip the breaker! I cannot recommend this W/D tower until I can begin using it today...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of appliances

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have that service that Best Buy install my appliances for minimal additional fee. It is great and inexpensive. Hiring an outside person to install is usually at least one hundred dollars or more. Love it when they deliver the product and install it for you. Make sure before leaving the store you bought all the necessary hoses and parts that are required to installed the appliances. It is recommended not to use existing old parts in the installation of new appliances. Just a thought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first crew the that dropped this unit off say they couldn’t get it up my staircase. I had to wait a week until the other two guys showed up. The second crew showed up they were both very professional & got to work as a team. In no time my GE stackable unit was up the stairs & installed. I’ve had no issues everything works great & we’re able to do laundry Thank You guys me & my family appreciate you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All service members, from sales, installation, and customer service provided a professional service installation for my washer, dryer. They identified the shipper's damage and came back and completed the service when the new washer dryer came in. All individuals that provided me service were professional, courteous, and knowledgeable. Thank you all for doing a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, fast delivery and installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient installation. The delivery guys carefully moved my new stacked washer/dryer to my laundry room and set up all necessary parts for operation. They tested both washer and dryer and waited for my approval before I signed the completed delivery order. They were in and out in less than 30 minutes, very friendly the entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the electricity difficulties needed to use this item everything was finalized fits and runs well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There techs who came and installed my WashTower were very professional and courteous. They were able to install and make sure the appliance operated flawlessly. They also offered us a tutorial and advice on how to run our unit before departure and cleaned the area after working. We’re pleased with their service. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed on-time, cleaned-up afterwards, were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & professional, had the job done within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was 5 stars across the board!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad pair were both amazing and highly professional. Worked very hard to assure my appliance made it to its new place without damage, connected and then took time to explain functions of my washer and dryer. Five stars!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BETTER THAN LAST COUPLE DELIVERIES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD A BIT OF A COMMUNICATION ISSUE AS DELIVERY MAN REFUSED TO TAKE MY OLD WASHER/DRYER AND THIS WAS TO BE AN EXCHANGE. HE SAID I HAD TO PAY TO REMOVE BUT AFTER CLARIFIED THE OTHER DELIVERY MAN AGREED TO REMOVE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Professional, friendly service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly service. They did what they said they would, at least the 2nd time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Than you to the team that made buying a new washtower a great experience. I will forever get new appliances installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer and dryer installation.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing, it's been almost a year and haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent. Very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is great! Easy to run! Love the size and the overall operation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    you need this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whats not to like about laundry center installation? THey did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation dynamic duo!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was outstanding! The two person team safely lifted up the unit three flights of stairs. They placed it carefully on the drain pan as I had requested. They hooked it up quickly and correctly. I have had no issues whatsoever. They were very friendly, respectful, and professional. I am very happy with the installation.

    I would recommend this to a friend
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