Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,074 reviews
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
I like it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a bit skeptical at first but it set up easily and is really good for playing music. I can't wait to connect other devices to it to really explore it's capabilities. The Google home answers questions better but I like the echo for everything else.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this and the dot..by far this blows dot away..it's got great loud speakers, works very nicely to everything.wish I bought sooner
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Pros mentioned:
Design, Sound quality
Rated 5 out of 5 stars
My second Amazon Echo.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Powerful and sound is improved. I have the gray one but already thinking number 3 might be the wood look . Love my Amazon Echo 2 !!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great start to making a Smart Home!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this a week ago, my wife and I have been wanting to try out how to make our home be part smart. After seeing a relative give us a demo of their Echo Alexa in their house, both of us were impressed!. Now we are going to purchase smart plugs and maybe upgrade some of our light switches to connect with Alexa now and really get the ball going with this unit. My only minor complaint is, sure I have read that Amazon has slowly brought other streaming services for Alexa to access, however my wife and I using iTunes it is still not fully accessible (or needs a bit of a workaround), for Alexa to play from what we have been trying to do (in our case since we have Bluetooth speakers already we will be solely using it to control outlets, switches, and access Amazon shopping). BUT if anyone has had no problems with doing that, Amazon should work more on this area so that it is fully seamless, at best still a work in progress!! OVERALL though great unit has growing features and capabilities up and coming, setup was easy to follow no problems. We're finally getting our home to plug into the "Smart Home Age"!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
I like it so far.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s seem to work fine right away out of the box. I still want to tie in some other things like lightbulbs and my phone amongst other things. So far though I’m finding it easy to use, very responsive to my voice commands and overall I am pleased.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 5 out of 5 stars
Great device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great device works as it should. Our grandkids just love it.It’s just the right size and the speaker is real clear and sounds great.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Smart Home Device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Smaller Echo Dot a few years ago and I absolutely loved it. It was an amazing paper weight as I could not afford any smart home devices I could pair with it. It was great to ask it things like “Alexa, what time is it?” And “Alexa, will you go on a date with me!?” Although she rejected my date offer everytime, I always had faith in myself. NOW, I have the larger Echo and this thing has amazing sound for music! I have it paired with Philips HUE and it works flawlessly! Highly recommended product!
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Even better . . . .
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have and love the first generation Echo. This one is more attractive, just as useful, less expensive and the sound it better!
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Changing Home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
While it has a lot more things to come it already changes life at home. Playing music, controlling Hulu to pause and play without remote, grocery list for whoever goes to store, and keeping my schedule. I also have the dot at my office.
I would recommend this to a friend
Pros mentioned:
Sound quality, Volume
Rated 5 out of 5 stars
Powerful, Rich Sounding Speakers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow, the speakers on this generation are amazing, such great quality. The sound is very rich, with lots of volume available.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 5 out of 5 stars
Much better sound than the Dot
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is pretty decent, considering the size of this unit. Much better than the Dots I own. Bought a 2nd one for my Dad.
I would recommend this to a friend
Pros mentioned:
Sound quality, Volume
Rated 5 out of 5 stars
Love it and the drop-in feature
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this when they were on sale for buying multiple. The price point was awesome. I love being able to tell it what I want to listen to and having music start. I have started adding other smart items to the home as well. The ability to control lamps with my voice is fun. Controlling them remotely to mess with my wife is even better. I have purchased wifi plugs from different companies and Alexa has had no problems adapting to all of them.
The sound on this is good but not mind blowing. It definitely doesn't compete with speakers intended only to be speakers but for the size it produces good sound. It has a decent amount of bass. It gets fairly loud. I wish there was a way to control some of the audio settings but who knows what functionality they will add down the line.
Drop in is also a nice feature. Having different Alexa/Echo devices around the house has essentially created an intercom system. Add in the fact that you can drop in using your phone from outside the house and you've just created a way for your kids to contact you without needing a phone themselves.
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 5 out of 5 stars
Love the new size
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have the original and wanted a smaller size for my kitchen and this is perfect. Sounds just as good as the bigger one.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had fun setting up automated lights/receptacles in whole house. Later my boys took over and created different groups and placed additional "smaller' echo units throughout the house to be able to control any light/receptacle group from any room in the house. No more lights left on, voice command is great. Added motion sensors for stairs, hallways - no need to look for the switch at night. Changing colors, dimming. Asking questions - weather, news, math, etc. HAVE FUN!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
I want another one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought one and i have it in my room. I also have an Ecobee with Alexa and while that is fine it is not a substitue for the real thing. I have mostly used the Echo for music and checking the weather. I have only once experimented with using it to read my texts to me. My daughter likes to ask Alexa for jokes so it is become a family staple for entertainment. I would say the audio quality has gotten better but if your an audiophile then you might need to look elsewhere.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Smart and handy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When Amazon introduced the first Echo Dot (the small hockey puck shaped version of the Echo), I picked one up used it to start my journey into making my home a "smart" home. The Echo easily ties into and controls smart outlets (Alexa, turn off the Christmas lights. OK), the temperature (Alexa, increase the temperature to 72, OK), or control the lawn irrigation system, tell me if the garage door is open, etc.
I like music, and this Echo provides better sound quality compared to the original Echo Dot that I have. (Alexa, play soothing background music. OK, here is a playlist of background music).
The ability to provide info and settle arguments is another plus. (Alexa, who won the Super Bowl last year. The Philadelphia Eagles defeated the New England Patriots 41 to 33 in Super Bowl 52.)
The Echo is easy to set up and connect to your home Wi-Fi via the Alexa app.
I think every home with a Wi-Fi internet connection should have a smart speaker, and my experience is the Echo is a perfect choice.
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 5 out of 5 stars
echo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i like the new echo the size isn't to big and the sound quality is nice, i also like how you can change the skin
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this at the pre-order price and had a nice Reward Zone certificate so got this at a very nice price. An upgrade from my Dot, the sound quality on the Echo 2 is amazing. Have not been disappointed with the sound quality playing music. Linked some of my I-tunes music to Amazon Music Library. Added a smart plug to turn on light in the evening before I get home.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Better than the first Echo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant to purchase this second generation after reading several reviews critical of sound quality. However after discovering Amazon had released a firmware update that improved the sound quality I decided to give it a try. At first the sound quality was horrible, but after about 20 minutes the new firmware was downloaded and installed the sound improved greatly. Personally I think it sounds better than the original Echo. Well worth the money.
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 5 out of 5 stars
Excellent gift
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This amazon Echo has excellent sound and base to it. Also,
Very compact and an excellent gift for anyone.