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Customer reviews

Rating 4.8 out of 5 stars with 2807 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Echo (4th Gen)'s sound quality, ease of use, and design. Many appreciate its compact size and the improved bass response, along with its functionality as a smart home hub. While some users experienced occasional issues with Alexa's responsiveness and command interpretation, the positive feedback on sound and ease of setup outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,807 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    “Echo 4th Gen: Superior Sound and Smarter Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo (4th Gen) impresses with excellent sound, modern design, and a built-in smart home hub. Users love its performance, though some note minor flaws in Alexa’s responsiveness and high-frequency audio.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice upgrade on the smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking at smart speakers with decent sound quality this is a good option. We listen to a variety of music from classic to blues to pop to rock and the speaker does a good job producing a quality sound with a clean bass sound. The rest of the functions take a little time and research to explore and set-up but once set-up are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Wonderful Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6” of wonderful sound, the highs and low are great and in such a small package, I have the Echo Studio and it’s pretty close

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    alexa smart speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and easy to use, the volume is perfect and can be heard throughout the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker. The sound is better than my Google speaker. Easy to install and connect as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo speaker is my favorite one of the Alexa lineup. I have several different Alexa speakers and the echo has the best sound for the dollar value. I like the sound and home hub abikity so much that this speaker is my second echo in my house. I feel everyone who owns Alexa speakers should have atleast one of the echo's.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo is nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is nice. Very helpful in my home and reliable. I can control my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn't expect more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had three 4 gen dots. Sound is good fir size, but mot something you want to pit in your living room. I like in an averages 1 bedroom apartment. Living area is 19x12, so bigger thsn most. I knew I wanted stereo, so I brought two. I paired them and thought they were good, not great for the price and size. Then I went into the app and adjusted device settings. I increased bass 50% and mids and treble 25%. Big difference! Im extremely happy with the sound quality and the smart capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound for Such a Small Device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Perfect for every room in the house! Sound Quality for such a small device is AMAZING! Works great in the office as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Echo 4th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker, sound quality is surprising good. Easy to use Alexa as well. Got it on sale at a great price at Best Buy. First time trying an echo, would purchase product again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this 4th Gen Echo over the 5th Gen that has a clock. Main reason, I prefer the premium sound with multiple speakers vs the single speaker Gen 5. The sound is amazing compared to the other Echo's I own. I caught it on sale when it was $50. I wish I would have bought an extra one for another room. The price is back to $100. Skip the clock & enjoy the music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Alexa a month ago and absolutely love it! I love all the features. When i purchased the echo I wasn’t expecting all the cool features it has to offer. I would high recommend this Echo it’s great as a speaker when listening to music. Definitely would purchase another one 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is easy to setup and use. Price was good for this product.. Stereo sound is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding speaker/smart hub device, it's easily likable through the Alexa app. The sound quality is outstanding and blows any other speaker of similar size out of the water, the only downside is that the audio is significantly lower in quality if it is only linked via Bluetooth but it's still good quality just better if it's linked to a wifi network. The equalizer is easy to use and provides ample sound experience and immersion suitable for any scenario.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Think of Home Size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this puchase for the speaker & audio quality. If you live in 1000 sq ft or smaller apartment. This is too loud & will hurt your ears over extended listening sessions. I have slight migraines while listening to Adele, album 25, on volume 1 over bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can speak to alexa in multiple languages, it has voice recognition and its very usefull for everything (timers reminders alarms recipes songs ideas and more)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great for a smaller device! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13 year old daughter and she is very happy with it! She sets alarms for school (you’re allowed to change the alarms sound to your liking) listens to music, and asks it various kinds of questions for weather and such. Amazing product! I’d definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound, irresistible at $60

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I have a pair of these which I set up to perfor Great sound quality. I have a pair of these I set up to to perform as left and right stereo speakers joined with an Amazon subwoofer. I have a third at my bedside, which also sounds great solo. I bought this third one on sale for $60 and placed at my bedside which also sounds great solo, and better set up as a group with my Show 8. The non OEM wall mounts were sold separately, just fyi. The cons are the typical Amazon issues of Alexa not understanding your voice or not executing the command.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good volume

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and plenty of volume, replaced my older echo with this one.

    I would recommend this to a friend
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