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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 31,087 reviews
  • Rated 4 out of 5 stars

    great item for a younger child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is 11 years old and has been driving me crazy for Alexa. I didn't want to spend a ton of money on the new models of Alexa that are out. The echo dot had good reviews and it turns out it is a very good device for what he uses it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun and very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the dot in my kitchen for music and to easily set calendar reminders and to do lists as these events pop into my mind. Everyone should own at least 3!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for her Birthday. She's an older lady and loves asking me questions about older artist or actors/actresses (which I don't recognize the name let alone anything about them lol) ...but she loves asking alexa because she always knows the person and always have the answer. Alexa is just an overall excitement to have in any home. I have now became the best daughter ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do I need this? YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I would use this but boy was I wrong. I now have three. I use it for music, daily news, books, podcasts, general info and more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the other Alexa products. I like the "group" feature where you can link different Alexas and play music, such as, iHeart radio and Tunein.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, responds to questions fast and on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa orders stuff from Prime account, let's me play music, syncs with phone so I can use app. Great so far, on point on answers and you can even play games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to open, install and operate. The smaller speaker, for 99% of use is all you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t get any cooler than this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, with a lot of fun features. Takes a bit getting use to, learning all the things it can do. But once you’re in the know, it’s very useful. Just remember to leave a slight pause before issuing the commands, after saying “Alexa”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa where have u been all my life?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u watched the non stop advertising on Black Friday thru Xmas and beyond....it might be easy to write off this device as some new tech fad that will fade. But as an introduction to a whole new world of everyday FUN possibilities....everyone should have at least an ECHO dot on the middle of their home or apt. Works great and its like adding a new family member u don't have to feed!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Work well with Hue light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with voice control of my Hue lights. I also use it connected Bluetooth to a potable speaker to play music. Good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple Way to Extend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had an Echo for just over 2 years and two dots since December of this year. We wanted to add an extra dot to our vacation home withouth having to purchase a full sized echo and at first were misinformed that they needed to work in tandem with one, wrong! We put this (our 3rd dot and 4th echo) in a house 150 miles away from our home and it was a great way to extend the capability even further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great edition for on demand music and weather and news. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    A necessary appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the versatility and ease of use. It is a great complement for the original Echo and enhances Echo throughout the house for a fraction of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo dot was a great purchase. Its compact & fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife calls Alexa my girlfriend... even though she bought it for me. Just starting to figure out all the details. Great little unit... basically invisible.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Apple Home Pod too costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Very tiny. Small room I prefer the larger one, but the cost was better. It was on sale. Great gift idea, but area must be small.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive way to play music through the speakers wired in my house. The previous device I was using died and wasn't that convenient to begin with. When I figured out that the Echo Dot had an output jack I bought one right away. Now I can play music through the house speakers and get the added bonus of listening to unlimited songs with the Amazon Music Unlimited service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift, then decided to keep it myself! I love it - music, news and information all with just voice commands! Best Christmas gift to me :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot is great for Smart Home Functions

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for Amazon Alexa Smart home functions. It's also good for questions and getting other info. The micro phones seemed to work really well and will pick up your voice from across the room. It will play music and other audio, with decent sound. However, if you want load stereo sound, you'll need to connect via cable or Bluetooth to an external speaker or system. The only reason I didn't give this 5 stars is because there is an updated version (gen. 3) with improved features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot is great for Smart Home Functions

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for Amazon Alexa Smart home functions. It's also good for questions and getting other info. The micro phones seemed to work really well and will pick up your voice from across the room. It will play music and other audio, with decent sound. However, if you want load stereo sound, you'll need to connect via cable or Bluetooth to an external speaker or system. The only reason I didn't give this 5 stars is because there is an updated version (gen. 3) with improved features.

    I would recommend this to a friend