Customer Ratings & Reviews

★★★★★ The Amazon Alexa 11 is an excellent smart display with a bright, clear screen and responsive voice controls. Alexa makes it easy to manage daily tasks, play music, control smart home devices, and stay connected. Setup is simple, and the sound quality is impressive. A great addition to any home.

Alexa is awesome! Got this after getting the 5” echo because the screen was bigger, so far it works great and like asking it questions. Truely recommend

I love this device it makes my kitchen look more high end, has a great speaker-that get very loud but sound stays in one room so doesn’t cause disturbance in other rooms of the apt or with the neighbors I love the calendar settings, schedules for my daily activities, also how easy it is to get recipes and grocery list sent straight to my phone

The Alexa screen is really useful and easy to use. The screen is clear and bright, and it makes things way better than just a regular Alexa speaker. I like being able to see the weather, time, and reminders at a glance. Watching videos, checking recipes, and video calling are super convenient. Alexa hears commands well and responds fast. It’s great for music, smart home controls, and daily routines. Overall, it’s a great device and definitely worth it if you want a smart assistant with a screen. I give all my props to Best Buy!

​I picked up the Echo Show 11 to upgrade an older smart display in the kitchen, and it is a massive mixed bag. Best Buy’s staff matched the price, which was great, but living with the device reveals the same old software headaches Amazon refuses to fix. ​The Good: ​The 11-inch Full HD screen is a massive upgrade. It is bright, crisp, and large enough to read recipes or watch videos without straining. ​The speakers are surprisingly loud and rich, easily filling an open room with decent bass. ​Setting it up out of the box was fast and straightforward. ​The Issues: ​Constant Ads and Clutter: The home screen treats you like a billboard. It constantly pushes sponsored content, random widgets, and unsolicited recommendations instead of just staying clean. ​No Physical Privacy Shutter: Amazon removed the physical camera slider found on older models and replaced it with a digital switch. For a device sitting in a kitchen or personal space, losing that physical shutter is a step backward for privacy peace-of-mind. ​Stationary Stand: Unlike older rotating models, this display sits completely fixed unless you buy an expensive extra mount. ​Aggressive Upselling: The system frequently nudges you toward extra paid subscriptions and ecosystem add-ons. Random Issues like half screen, display blank persists. But resolves after a restart or unplug. Since last update, not facing such issue. But lets see. ​The Verdict: If you just want a loud speaker with a pretty screen for recipes and smart home controls, the hardware delivers. But until Amazon cleans up the messy software and stops spamming the home screen, it's hard to give it a higher score.

Id given my mother the Echo Show 8" a few years ago.. but I'd noticed that she always moved closer to see our Amazon photos.. so at Christmas I gave her this larger screened one.. she absolutely loves it ❤️

A very good purchase—I am happy with my Alexa. The customer service was good, and it is very easy to use.

Excellent product—very good and of very high quality.

Very easy to set up and easy to use. Just ask Alexa whatever it is you want to know or need help with.

I just love my echo show, It is very fast with responses and quite attractive

Super convenient, very loud, and has a great sized screen.

Upgraded from 1st gen echo show 8. Disappointed operating system is no better than 1st gen. Still lags, still doesn’t listen when 5 feet away, misunderstands often. Hardware and screen quality is very nice

It's everything I hoped it would be ,very helpful and resourceful

Not the best item I have seen in tech industry,very limited things available.

I was looking for an electronic helper for keeping track of all of my activities. I looked at the Skylight Calendar but I could not find the value for me with the price it sells at. I was looking at the Echo 5 which was about $89.00 when the salesman told me that Best Buy will price match certain items sold on Amazon, even sales and prime day items. That convinced me to look at a larger Echo. They sold the Echo 11 at the time for a little over $200.00 . They price matched it to $149 . Well what made the deal even sweeter is I had $75 in Best Buy points that I could also use. I was able to get this great system for less than $100.00 out of pocket. I find the Echo Show 11 a better value than the Skylight Calendar for several reasons: no subscription fee with the Amazon Echo Show 11. I can use it for more than just a calendar. It can set a timer for me when I am cooking and even give me a recipe. it also can play music or stream your favorite shows. It is very easy to use. The only downsides I see when I compare the Echo Show 11 to the Skylight Calendar is the screen size is smaller , the calendar is not displayed on the home screen , and the Echo Show 11 has to be placed on a counter or tabletop. Overall, I highly recommend Echo Show 11. I have used it more than I have thought.

Alexa AI is really good. The screen is nice and large. The integration into your amazon account is really cool. Overall, this was a really good buy. I moved away from the Google Home (smaller screen/older model) which I had for years. Tech has increased a lot since then but I'm happy I went to Alexa.

I thought that My 8” Show was great, but the 11” Show blows it away! Obviously the size upgrade is Awesome! But the Sound is Utterly Amazing, I walk into the room and it sounds like My $ 5,000 Hi-Fi system is on! And the picture quality is a Big upgrade as well!!! I bought it to work with My new Blink multi-camera System ( which I am also Extremely Pleased with)! I “think”, with a Wink, that I really “need” a couple more of these 11” Show boxes!!! Alexa is very pleased as well as I keep telling how Terrific She sounds!

Like it easier to use, great sound, color, doesn’t take up a lot of space. Much nice look

Easy to set up and screen is good size. The picture is clear as well.

Like all the devices I’ve bought at Best Buy, this one hasn’t disappointed me either; Best Buy always offers the best quality, the best service, and the best insurance.