Customer Ratings & Reviews
- Model:
- B0DC96PPZK
- SKU:
- 6642850
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Responsiveness
My experience with my new Alexa!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Alexa screen is really useful and easy to use. The screen is clear and bright, and it makes things way better than just a regular Alexa speaker. I like being able to see the weather, time, and reminders at a glance. Watching videos, checking recipes, and video calling are super convenient. Alexa hears commands well and responds fast. It’s great for music, smart home controls, and daily routines. Overall, it’s a great device and definitely worth it if you want a smart assistant with a screen. I give all my props to Best Buy!
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Awesome item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient, very loud, and has a great sized screen.
I would recommend this to a friend - Pros mentioned:Screen size
Bigger screened Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id given my mother the Echo Show 8" a few years ago.. but I'd noticed that she always moved closer to see our Amazon photos.. so at Christmas I gave her this larger screened one.. she absolutely loves it ❤️
I would recommend this to a friend - Pros mentioned:Responsiveness
Satisfied With Purchae
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my echo show, It is very fast with responses and quite attractive
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and easy to use. Just ask Alexa whatever it is you want to know or need help with.
I would recommend this to a friend Still slow and now smooth operation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 1st gen echo show 8. Disappointed operating system is no better than 1st gen. Still lags, still doesn’t listen when 5 feet away, misunderstands often. Hardware and screen quality is very nice
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, RossH. Thank you for taking the time to leave a review on the Echo Show 11. I'm sorry to hear that you're experiencing performance issues with the device, including lag and voice recognition challenges. I understand how frustrating this can be, especially after upgrading from your 1st Gen Echo Show 8. Here are some troubleshooting steps that may help improve the device's responsiveness and voice recognition: 1. Check that your Echo Show 11 has a strong and stable Wi-Fi connection, as connectivity issues can cause lag and delayed responses. 2. Ensure you have the latest software version installed by going to Settings > Device Options > Check for Software Updates. 3. Try moving the device to a location with less background noise, as ambient sounds can interfere with voice recognition. 4. Restart your Echo Show 11 by unplugging it from power, waiting 30 seconds, then plugging it back in. 5. Consider retraining Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. If these steps don't improve the performance and voice recognition issues, please contact Amazon Customer Support at 1-888-280-4331. They're available 24/7 and can provide additional technical assistance. Thank you for your feedback, and I'm glad to hear you're enjoying the hardware and screen quality of the Echo Show 11.
Echo show 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best item I have seen in tech industry,very limited things available.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Barri,
Thank you for sharing your feedback about the Echo Show 11. I'm sorry to hear that the device hasn't met your expectations, particularly regarding the available features and functionality.
The Echo Show 11 is designed to offer a premium smart display experience with its vibrant 11" Full-HD screen, spatial audio, and integration with Alexa's growing ecosystem of skills and features. However, I understand that everyone has different needs and expectations from their tech devices.
Some features that users find valuable include:
Smart home control for compatible devices
Video calling with friends and family
Streaming content from Prime Video, Netflix, Hulu, and other services
Photo frame mode with Amazon Photos
Alexa skills for news, weather, recipes, and more
Widgets and customization on the home screen
We appreciate your honest feedback—it helps us understand where we can improve
- Pros mentioned:Screen size, Sound quality
My new 11” Show is a Bentley next My 8” Model T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that My 8” Show was great, but the 11” Show blows it away! Obviously the size upgrade is Awesome! But the Sound is Utterly Amazing, I walk into the room and it sounds like My $ 5,000 Hi-Fi system is on! And the picture quality is a Big upgrade as well!!! I bought it to work with My new Blink multi-camera System ( which I am also Extremely Pleased with)! I “think”, with a Wink, that I really “need” a couple more of these 11” Show boxes!!! Alexa is very pleased as well as I keep telling how Terrific She sounds!
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size, Sound quality
CathyB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it easier to use, great sound, color, doesn’t take up a lot of space. Much nice look
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
The perfect gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift an it was the best gift. You put in the your kitchen or leaving room a watch movies or listen to music . It has a really good speaker good size screen.
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Family Joy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase! The large screen makes is easy to see and read everything and watching videos look amazing. Very good product and would recommend to others!! Great for the whole family!
I would recommend this to a friend - Pros mentioned:Responsiveness, Sound quality
definitely an upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New exho is definitely an upgrade. Great graphics, good sound and cost effective. I repalced the 2022 show. Very responsive no lag and looks good
I would recommend this to a friend - Pros mentioned:Ease of use
Alexa Show 11"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, got it for my wife for Christmas. Easy to set up, and love all the new features.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Alexia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kitchen counter space very clear easy to use alexia works perfect
I would recommend this to a friend - Pros mentioned:Sound quality
Echo show 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! I’m enjoying the Echo Show 11 so much. The screen is clear and vibrant, the sound quality is impressive, and it makes everyday tasks so much easier from checking the weather and setting reminders to watching videos and making video calls. Alexa is super responsive, and having everything hands-free is a game changer. It fits perfectly into my daily routine and my home. Highly recommend!
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi GabyZ,
Thank you so much for taking the time to share your experience with the Echo Show 11! We're thrilled to hear that you're enjoying the vibrant display, impressive sound quality, and hands-free convenience that Alexa provides.
It's wonderful to know that the Echo Show 11 has seamlessly integrated into your daily routine—from checking the weather and setting reminders to video calls and entertainment. Your feedback about the responsive performance and how it's made everyday tasks easier truly makes our day!
We appreciate your recommendation and are so glad the Echo Show 11 is enhancing your home experience. If you ever have questions or need assistance, we're always here to help.
Thanks again for choosing Echo Show 11!
- Pros mentioned:Screen size, Sound quality
Great Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great size for the kitchen. Good sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Best DEVICE EVER!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Alexa ever made. You can access almost everything through voice commands, and the sound quality is impeccable. It’s truly a top‑notch device. I bought the Google Home Max, used it for a week, and absolutely hated it. This Alexa is definitely the way to go!
I would recommend this to a friend - Pros mentioned:Sound quality
My daughter’s Christmas present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this beautiful picture. Great sound best Christmas present I ever gave my daughter. She was so excited. Could not wait to hook it up just to see her smile when she opened that gift was worth everything. She’s looking forward to seeing what it will really do. I love the look of this
I would recommend this to a friend - Pros mentioned:Sound quality
Would recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had alexa devices in my home for years. This device by far is the most seamless and user friendly. The screen is beautiful, the speaker is amazing. The new alexa ai is pretty sweet as well. All in all a very solid addition to the alexa line up.
I would recommend this to a friend - Pros mentioned:Sound quality
Really awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing really good speakers we have it at the kitchens and you will hear the music around all the house. Alexa is very responsive also meanwhile we are cooking or something asking her questions etc 200/100
I would recommend this to a friend
