Customer Ratings & Reviews
- Model:
- B0DC96PPZK
- SKU:
- 6642850
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about this product. Many appreciate its overall performance, with some expressing strong satisfaction. The screen size is also a positive aspect, described as great by users. Additionally, customers find the product easy to use, exceeding their expectations.
This summary was generated by AI based on customer reviews.
Recommend it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is awesome! Got this after getting the 5” echo because the screen was bigger, so far it works great and like asking it questions. Truely recommend
I would recommend this to a friendAlexa echo show 11 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device it makes my kitchen look more high end, has a great speaker-that get very loud but sound stays in one room so doesn’t cause disturbance in other rooms of the apt or with the neighbors I love the calendar settings, schedules for my daily activities, also how easy it is to get recipes and grocery list sent straight to my phone
I would recommend this to a friendMy experience with my new Alexa!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Alexa screen is really useful and easy to use. The screen is clear and bright, and it makes things way better than just a regular Alexa speaker. I like being able to see the weather, time, and reminders at a glance. Watching videos, checking recipes, and video calling are super convenient. Alexa hears commands well and responds fast. It’s great for music, smart home controls, and daily routines. Overall, it’s a great device and definitely worth it if you want a smart assistant with a screen. I give all my props to Best Buy!
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good purchase—I am happy with my Alexa. The customer service was good, and it is very easy to use.
I would recommend this to a friendBigger screened Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id given my mother the Echo Show 8" a few years ago.. but I'd noticed that she always moved closer to see our Amazon photos.. so at Christmas I gave her this larger screened one.. she absolutely loves it ❤️
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product—very good and of very high quality.
I would recommend this to a friendEasy to Use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and easy to use. Just ask Alexa whatever it is you want to know or need help with.
I would recommend this to a friendSatisfied With Purchae
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my echo show, It is very fast with responses and quite attractive
I would recommend this to a friendAwesome item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient, very loud, and has a great sized screen.
I would recommend this to a friendStill slow and now smooth operation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 1st gen echo show 8. Disappointed operating system is no better than 1st gen. Still lags, still doesn’t listen when 5 feet away, misunderstands often. Hardware and screen quality is very nice
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, RossH. Thank you for taking the time to leave a review on the Echo Show 11. I'm sorry to hear that you're experiencing performance issues with the device, including lag and voice recognition challenges. I understand how frustrating this can be, especially after upgrading from your 1st Gen Echo Show 8. Here are some troubleshooting steps that may help improve the device's responsiveness and voice recognition: 1. Check that your Echo Show 11 has a strong and stable Wi-Fi connection, as connectivity issues can cause lag and delayed responses. 2. Ensure you have the latest software version installed by going to Settings > Device Options > Check for Software Updates. 3. Try moving the device to a location with less background noise, as ambient sounds can interfere with voice recognition. 4. Restart your Echo Show 11 by unplugging it from power, waiting 30 seconds, then plugging it back in. 5. Consider retraining Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. If these steps don't improve the performance and voice recognition issues, please contact Amazon Customer Support at 1-888-280-4331. They're available 24/7 and can provide additional technical assistance. Thank you for your feedback, and I'm glad to hear you're enjoying the hardware and screen quality of the Echo Show 11.
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything I hoped it would be ,very helpful and resourceful
I would recommend this to a friendEcho show 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best item I have seen in tech industry,very limited things available.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Barri,
Thank you for sharing your feedback about the Echo Show 11. I'm sorry to hear that the device hasn't met your expectations, particularly regarding the available features and functionality.
The Echo Show 11 is designed to offer a premium smart display experience with its vibrant 11" Full-HD screen, spatial audio, and integration with Alexa's growing ecosystem of skills and features. However, I understand that everyone has different needs and expectations from their tech devices.
Some features that users find valuable include:
Smart home control for compatible devices
Video calling with friends and family
Streaming content from Prime Video, Netflix, Hulu, and other services
Photo frame mode with Amazon Photos
Alexa skills for news, weather, recipes, and more
Widgets and customization on the home screen
We appreciate your honest feedback—it helps us understand where we can improve
Solid Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa AI is really good. The screen is nice and large. The integration into your amazon account is really cool. Overall, this was a really good buy. I moved away from the Google Home (smaller screen/older model) which I had for years. Tech has increased a lot since then but I'm happy I went to Alexa.
I would recommend this to a friendnice display and good speaker quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice display and good speaker quality. Would definitely recommend.
I would recommend this to a friendCathyB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it easier to use, great sound, color, doesn’t take up a lot of space. Much nice look
I would recommend this to a friendWorks great! Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass for it being a smaller unit! Picture quality is great!
I would recommend this to a friendMy new 11” Show is a Bentley next My 8” Model T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that My 8” Show was great, but the 11” Show blows it away! Obviously the size upgrade is Awesome! But the Sound is Utterly Amazing, I walk into the room and it sounds like My $ 5,000 Hi-Fi system is on! And the picture quality is a Big upgrade as well!!! I bought it to work with My new Blink multi-camera System ( which I am also Extremely Pleased with)! I “think”, with a Wink, that I really “need” a couple more of these 11” Show boxes!!! Alexa is very pleased as well as I keep telling how Terrific She sounds!
I would recommend this to a friendLove the Amazon Echo 11
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 of these in my house. Love the size and it do easy to use.
I would recommend this to a friendAnother good Apple product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Apple product good quality easy to operate
I would recommend this to a friendGreat alexa product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good haven't had any issues with it so far i would recommend this echo show 11
I would recommend this to a friend