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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Alexa Show 11"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got it for my wife for Christmas. Easy to set up, and love all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carpet cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like the tank to be a little bigger I had to empty many times before the job was done. Other than that, I like the carpet cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My echo show is awesome,I’m extremely happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Alexa item around. Highly recommend. Have it in the kitchen for the whole family to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kitchen counter space very clear easy to use alexia works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it does all thought it would, plus it is fun learning the new stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. From the Amazon Music app, I can play music from my Playlist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device. The speaker is loud and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CathyB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it easier to use, great sound, color, doesn’t take up a lot of space. Much nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great size for the kitchen. Good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR A GREAT PRODUCT REALLY ENJOYING HIGHLY SUGGEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every home should have them it help you in everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Five stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love listening to music . Enjoy all the info you can get by asking .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great. Screen is excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The update to Alexa has some real glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not sure what this means

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new alexa echo, especially now that I'm using Alexa +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 works so well!! it does everything just like a phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good value

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device sound is great however the size is the only complaint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old software was better and it now doesnt start my ford. Wow a big screen

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Ross! Thank you for your feedback on the Echo Show 11. I'm sorry to hear about your disappointment with the software changes and the issues with your Ford integration. To troubleshoot the Ford integration issue, try disabling and re-enabling the Ford skill in your Alexa app, ensure your Ford Pass app is updated to the latest version, check that your vehicle's connectivity services are active and properly linked to your Amazon account, and verify your Wi-Fi connection is strong and stable. If the Ford integration continues not to work, you may need to contact Ford customer support or check the Ford Pass Connect service status, as the issue may be related to changes in Ford's API or service rather than the Echo Show itself. Thank you for your feedback! AmazonDevices

  • Rated 1 out of 5 stars

    Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't worth the money the sneakers not very clear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    annoying adds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hate that it shows adds and there's no way to disactivate them

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear Strikergcom,

      Thank you for your feedback about the Echo Show 11. We understand your frustration regarding the ads on the display. I'd like to help clarify that there are actually ways to manage content suggestions and advertisements through your device settings. You can adjust these by going to Settings > Home Content > Home Content Preferences, or by using the Alexa app under Device Settings.

      If you're still experiencing issues, our customer service team would be happy to walk you through the process of customizing your display preferences. You can reach them at 1 888-280-4331.

      We appreciate you bringing this to our attention and hope we can help improve your experience. AmazonDevices

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