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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, incredible screen size, and ease of use of the Echo Show 21. The camera quality and technology are also well-received. However, some customers have expressed concerns about the app control and the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 244 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Amazon echo 21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect so big you can talk to your family and it big enough you can see all your family members love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great easy to navigate, the screen size is awesome 21 inches. Would recommend to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big Screen, Big Impact!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Echo Show 21 for my niece, and it’s been great. The large screen makes video calls feel more personal, and the sound quality is really good. She uses it for watching shows, controlling smart home devices, and even as a digital photo frame. Alexa responds quickly, and the display is clear and bright. Overall, it’s a solid device that does everything we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Go big or go home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy to follow, we have other Alexa devices. The ability to customize the screen and adding photos that scroll throughout the day are nice features. We have the 21, the size works well for us especially when we video chat with our son and his family in California.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    show 21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! It's my go to when I want info or a recipe. I use it as my alarm cllock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then the Skylight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about a month, and does way more then the Skylight, for half the price. Friends and family have fell in love with it too, one returned their skylight to get the Alexa Echo 21. Pictures are clear and beautiful, calendar links to our shared family calendar and makes it extremely convenient.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello BreA,

      Thank you for sharing your wonderful feedback about the Amazon Echo Show 21! We're thrilled to hear that you and your friends and family are loving it.

      We're so glad the Echo Show 21 is exceeding your expectations and providing significantly more functionality than the Skylight at half the price. It's fantastic to hear that the picture quality is clear and beautiful, and that the calendar integration with your shared family calendar is making home organization so much more convenient for you.

      We especially appreciate you mentioning that your friends and family have fallen in love with it too—it's wonderful to know that one of them even returned their Skylight to get the Echo Show 21! Recommendations like yours mean so much to us and help other customers make informed decisions.

      We hope your Echo Show 21 continues to be a valuable hub for your family's organization and communication! AmazonDevices

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Echo Show 22

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Especially the ability to stream movies and Television. It has served as an outside TV when needed as well as using the calendar for appointments and reminders. Love the size as well. It still could use some enhancements but overall we are more then pleased and use it constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Echo Show 21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and easy to use i love this very much!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's impossible to live without it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to install in my kitchen, and since then we've spent more time looking at recipes, watching movies, and listening to music while we're in the kitchen. I didn't think this was necessary before buying it, but now I wonder why I didn't buy it sooner, it's so good. Plus, all our appointments are there, and Alexa reminds us and creates shopping lists. It's fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Echo Show 21! The screen size is incredible — perfect for video calls, watching shows, recipes in the kitchen, or even just displaying family photos. The sound is rich and clear, and Alexa is faster and smarter than ever. It’s become the centerpiece of our home. Whether we’re checking cameras, playing music, or managing smart devices, it does it all effortlessly. Highly recommend to anyone looking for a smart home upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is absolutely thrilled with the upgraded version of her Echo 8, now the Echo 21. This latest model offers substantial improvements in various aspects, such as enhanced sound quality and an upgraded display that makes watching shows a far more enjoyable experience. One of the standout features is its ability to seamlessly stream popular apps like Peacock, Netflix, and Disney+, catering to all our family's entertainment needs. We’ve all found ways to incorporate it into our daily routines. Whether I’m catching up on a series while cooking dinner or my kids enjoy a movie during family time, the Echo 21 has become an essential part of our household. It also makes multitasking in the kitchen a breeze, allowing us to follow recipes and manage tasks effortlessly while staying entertained. Overall, it’s a fantastic addition to our home that truly enhances our daily activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ECHO SHOW! WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new Echo Show 21 which has become the main device/hub in my Alexa ecosystem. I can view and monitor all linked cameras and video doorbells. I can also control my smart doorlocks at the touch of a screen. The FireTV feature helps me catch up on my steaming lists while i prepare dinner. It is absolutely one of the best devices for Alexa users available! The sound quality is amazingly crisp and brilliant. Setup was an absolute breeze!

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear Miraj,

      Thank you so much for taking the time to share your fantastic experience with the Echo Show 21! It's wonderful to hear how well it's working as the central hub for your smart home setup.

      Your detailed feedback about the various features - from camera monitoring to smart lock control, and especially the Fire TV integration - is incredibly helpful for other customers considering this device. It's great to know that you're enjoying the sound quality and found the setup process straightforward.

      Thank you for being part of our Amazon device family and for such an enthusiastic recommendation! AmazonDevices

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best show yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart device, love the larger screen. I use it to view security cameras and recipes in the kitchen when cooking. Easy to read text and the ability to drop in on my other show devices though out the house and to my family with show devices are convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Alexa 21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very versatile. Easy to use. Everything in 1 place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect countertop tv/organizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things is great. We keep it on the kitchen counter top. Tell alexa to add item to the grocery list. Add event dates I watch hulu while cooking breakfast, without missing a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Alexa Amazon Echo 2-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my My Amazon Echo 21. Enjoy seeing my grandchildren when their pics scroll through. You can ask about anything and he’ll answer. I leave my grocery list on it which you can then get on your cell. Love everything about it. This size makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended. Easy. Sleek. Intuitive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally tried the Skylight calendar, which wound up being a massive nightmare on the software side. So I thought I would try this. I’m glad I did. The installation was really easy. They give you a terrific bracket. I would just make sure that if you are going to install this on the wall that you have plenty of space with a large receptacle because the power brick is pretty large. It’s a 30 W and I think it’s at least 2 1/2“ x 2 1/2“, so it’s not gonna fit into the standard in wall receptacle. If you’re doing it yourself, bring the charger with you to the store. If you use echo devices, it works alongside really well. How this performs incredibly well is this is in our kitchen. It allows our family to see everything on our schedule and we use apple’s iCloud and it sinks seamlessly and brings up all the calendars even in the different colors. Alexa also will add to your iCloud so the integration is very very good if you have a ring camera there is a widget where you can keep an eye on your cameras from there. We a lot of the times like to have pictures going or art. I really hope I can find some kind of beautiful basil to put around it because I don’t really care for the black. It was really easy to set up, the audio is very good surprisingly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 1st gen Show 15. I love the size of the screen and the bass and sound seem improved. I like that I was able to use previous wall mount for this one so I did not have to add more holes in the walls. Seems a lot quicker compared to previous version as well. Only complaint I have is the price is a little steep.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely love it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the Show was so easy. I have it in my kitchen - it perfect for keeping the family calendar, creating my grocery list and a ton of other stuff. It controls the smart lights in my home, gives me a giant 21” screen to looks up favorite recipes and I have downloaded my streaming apps and can watch my favorite movies and shows while Im in the kitchen. Its awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my wife loves it. She can look up recipes or watch her show while she cooks and my daughter is constantly tell Alexa to ay songs

    I would recommend this to a friend
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