Customer Ratings & Reviews
- Model:
- B09B2SB77Q
- SKU:
- 6544300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Echo Show 5 Kids is fun and easy to use, with a sturdy design. Many appreciate the sound quality and find the alarm clock feature useful. The parental controls and access to content are also well-received, while some customers feel the screen size could be larger.
This summary was generated by AI based on customer reviews.
Alexa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for kids to interact with Alexa. Thr new software upgrade was slow snd later it improved.
I would recommend this to a friendI loved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loved it, thanks you BestBuy, GOd Blessyou
I would recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent our grandson loves talking to it. Great price.
I would recommend this to a friendKids choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system for kids to use to learn about facts and story telling.
I would recommend this to a friend- Pros mentioned:Alarm
Pretty great!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a great add on to our alexa collection. It came with a 1 year subscription for Amazon Kids Plus. It’s a great way to scedule alarms and morning/evening routines for the kiddos
I would recommend this to a friend - Pros mentioned:Sound quality
Great gift for kids!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 6 year old son loves his Alexa! The best feature is that he can call his mom and his dad’s cell phone via video call. Sound is loud and good quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Honest review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have echo and Alexa and found Alexa more user friendly
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Adri,
Thank you for sharing your honest feedback about the Echo Show 5 Kids (3rd Generation)! We appreciate you taking the time to compare your experience with different Amazon devices.
It's helpful to know that you found Alexa more user-friendly compared to the Echo Show. While both Echo and Alexa-enabled devices are part of the same ecosystem, we understand that different interfaces and features can resonate differently with users. Your feedback about the user experience is valuable and helps us understand what works best for our customers..
Thank you again for sharing your honest review!
Good for kids room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my kids. It replaced the older echo in their room. The time is a good feature.
I would recommend this to a friendIts okay. Dont have high expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 5 yo for christmas and was super excited about the alexa controls for him with his bedroom light and also the kids youtube. It has been very glitchy and lags. Video call and viewing did not work either; works for him for his music and alarm clock and a good distraction for a 5 yo.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Cookie27,
Thank you for sharing your feedback on the Echo Show 5 Kids (3rd Generation). I'm sorry to hear that the device has been experiencing glitchy performance and lag issues, and that video calling and viewing haven't been working properly for your 5-year-old. While it's good that the music and alarm clock features are working and providing some value, I understand this isn't the full experience you were hoping for when you purchased it as a Christmas gift.
Performance issues like lag, glitches, and non-functional video features can sometimes be resolved through troubleshooting:
Check for system updates in Settings > Device Options > System Updates
Restart the device by unplugging it for 30 seconds and plugging it back in
Verify your Wi-Fi connection strength to ensure stable connectivity for video features
Clear cache if the device has been accumulating temporary files
However, since video calling and viewing aren't working at all—which are core features of the Echo Show—and the device continues to be glitchy despite being relatively new, I recommend contacting Amazon Customer Service at 1-888-280-4331 or through your Amazon account. They can run diagnostics and likely arrange a replacement, as these issues suggest there may be a defect with your specific unit.
We appreciate your feedback as it helps us identify when products aren't delivering the reliable experience families expect for their children.
Pretty nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been really good for the grandson can listen to what he wants to and can even call me
I would recommend this to a friendGreat for kids!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids! Set up in my 3 year daughter's room and she loves this.
I would recommend this to a friendAlexia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this thing helps him wakes up or when he needs a little help spelling a word or even just to know the temperature
I would recommend this to a friend- Pros mentioned:Ease of use
Kids Alexa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the kids easy enough for my 3 yr old and 7 yr old to use. Super pretty and vibrant . Excellent for teeth brushing time
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for young kids. Works good for waking up and getting latest information.
I would recommend this to a friend - Cons mentioned:Screen size
Good product for kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great our kids love it. Mybe it would be nice for more options and a bigger screen
I would recommend this to a friend - Pros mentioned:Ease of use
Definitely worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and my son loves it. Free year of amazon kids was definitely a surprise
I would recommend this to a friend - Pros mentioned:Alarm
Kid loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps with home work. Plus its an alarm clock. You can use the app to control it. Awsome
I would recommend this to a friend Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product unfortunately my grandchildren already had one and I had to return it to Best Buy but Best Buy is my go to store just for electronics for sure
I would recommend this to a friend- Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should! It was a Christmas gift and my little boy loves it!
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it.Fun and easy to use. Able to watch his favorite shows
I would recommend this to a friend
