Customer Ratings & Reviews
- Model:
- B08J4C8871
- SKU:
- 6483323
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, overall performance, and ease of installation as significant advantages. Many appreciate its seamless integration with Alexa and the ability to control the thermostat remotely. The sleek design also receives positive feedback. A small number of users experienced challenges related to the C-wire requirement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Decent control but misleading on access
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy use, no effort to program....BUT its for only ONE user!!! If you have another person that needs access to control buy something else.
No, I would not recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new A/C thermostat. Very easy to operate.
I would recommend this to a friendNice looking!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works pretty well with our set up……..
I would recommend this to a friendThermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, and how fast it was to install by myself
I would recommend this to a friendDont go by the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to setup.. easily integrates to Alexa ecosystem
I would recommend this to a friendNot so easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it won’t connect. I thought it would be a piece of cake turned into not having heat for days.
No, I would not recommend this to a friendNEVER Replace Nest 3 with this Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Nest 3 Learning thermostat for years but that one had so many issues of its own, we decided to try something else. This Amazon junk was our something else and trust me, we have all the regrets. First, out of the box, this unit wouldnt follow any schedule we setup. It completely ignored it. When we reached out to Amazon Support, they told us we needed to reset the unit. We countered with it is literally brand new out of the box, how could it require a reset? They had no answer. Reset didnt help, so we disabled the schedule. We would set the desired temp, it would change it. As others have stated, its predictions were wrong even after us telling it was wrong. Amazon again had no answers. Comparing this to Nest, I don't get the nice usage reports that I actually read, because I like to know whats going on with my machine. Nest also told me what issues our unit faced (E74 check the water backup for clog) and when it happened, Amazon literally did nothing and the screen went blank so it was a guessing game. End result? We are boxing this junk back up for return and we currently have the Ecobee Premium on order to try.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Faulty thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of use the thermostat began going to Emergency Heat immediately. Called HVAC specialist and he knew exactly that the Amazon thermostat was the problem. Replaced it with original thermostat and there was no problem.
No, I would not recommend this to a friend - Pros mentioned:Remote control
Great Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have put off changing the thermostat in the house since I moved in but now with Alexa, we can control the temperature in the house from anywhere.
I would recommend this to a friend Don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many settings to scroll through in order to get to basic AC or heater options. Also, the thermostat turns on auto by itself in the morning and evening all of the sudden. It says there’s no schedule set, nor have I ever set a schedule for the thermostat. Super annoying
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for me tried everything but would not connect so returned
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Jack,
Thank you for sharing your experience with the Amazon Smart Thermostat. We're sorry to hear about the connection difficulties you encountered, which led to your return.
Connection issues can be frustrating, and while many customers successfully install this thermostat, we understand that compatibility and connectivity requirements can vary by home setup. If you're still interested in a smart thermostat, our customer service team can help determine if there might have been specific compatibility issues with your system.
Thank you for giving our product a try and for providing this feedback.
- Cons mentioned:Compatibility
Get information before buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working with all systems , not enough information befor buying ☹️And plus lost my money for no return on time
No, I would not recommend this to a friend - Pros mentioned:Installation
compatible with honeywell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oddly enough it fit perfectly with the honeywell thermostat we had so it literally too ok 2 seconds to install
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple deaign and ease of use really surprised me. Also the installation took leas than 20 minutes!
I would recommend this to a friend bluetooth thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to set up. it had the heat running when it shouldn't have. i need to look at it again
No, I would not recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well I like the wifi capability super sleek and neat looking too. Not too bulky
I would recommend this to a friendMakes me hate the idea of smart home tech
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works properly its nice but thats not very often and causes so many issues. The temp settings i pick always get ignored. In the winter time it was try to cool my home to 63 degrees which is just inefficient and foolish. Its always doing an “auto” even when I manually set a temp schedule and completely throwing temps out of wack and its causing issue with our AC unit as well. Not to mention how slow the Alexa interface is at times. Im going back to a regular thermostat after this.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Token2k8, I'm very sorry to hear of the experience you have had with the Amazon Smart Thermostat so far. Most common issues can be resolved by restarting the thermostat. Gently detach the device faceplate from the wall plate, wait a few seconds, and then reattach it.
If restarting your thermostat doesn't resolve the problem, you can reset the device to its original factory settings. A factory reset erases all data on the thermostat, including HVAC configuration and device settings.
On the Smart Thermostat, press the Up Temperature, Down Temperature, and Mode buttons together for 10 seconds, until rEs appears on the display.
Press and hold the Mode button for 5 seconds, until the device resets.
If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
- Cons mentioned:Compatibility
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these items. There was a compatibility issue with our HVAC system.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Happy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works great. Glad I bought it. Well worth the money.
I would recommend this to a friend - Cons mentioned:Compatibility
Millivolt thermostat, does not work with all AC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install and figured out my system is millivolt. Some system are direct 110V and also won’t work. This works only with 24V AC controller.
No, I would not recommend this to a friend