Customer Ratings & Reviews

After one month use, I am sharing my experience tgat this product is far better than other nesting thermostat I have used. I will suggest Amazon to expand its features that is a current limitation and looks best for the starters bt if u like to see more functions/features, may be you will find this as a beginner level smart thermostat and may need to find other. Only issue I faced is with TotalTech installation where technician broke yellow wire and also didnt install a white plate. I have to pay extra $175 to get things fixed. But that is a separate thing with installation that I got with this product. I suggest to call HVAC specialist for installation or diy only if u know this type of installations.

Still need to install it but the parts look of great quality

I love it the best one in market so far. Affordable and easy to use.

Excellent thermostat which integrates nicely with Amazon Alexa.

Best investment to save on your electrical bills.

Install was easy but it was a headache just to get it to work Amazon support doesn’t know there own products so I was on the phone for nothing don’t recommend to any one

Absolutely love my new A/C thermostat. Very easy to operate.

Easy to install, easy use, no effort to program....BUT its for only ONE user!!! If you have another person that needs access to control buy something else.

Easy to use, works pretty well with our set up……..

Love the color, and how fast it was to install by myself

Simple to setup.. easily integrates to Alexa ecosystem

We had the Nest 3 Learning thermostat for years but that one had so many issues of its own, we decided to try something else. This Amazon junk was our something else and trust me, we have all the regrets. First, out of the box, this unit wouldnt follow any schedule we setup. It completely ignored it. When we reached out to Amazon Support, they told us we needed to reset the unit. We countered with it is literally brand new out of the box, how could it require a reset? They had no answer. Reset didnt help, so we disabled the schedule. We would set the desired temp, it would change it. As others have stated, its predictions were wrong even after us telling it was wrong. Amazon again had no answers. Comparing this to Nest, I don't get the nice usage reports that I actually read, because I like to know whats going on with my machine. Nest also told me what issues our unit faced (E74 check the water backup for clog) and when it happened, Amazon literally did nothing and the screen went blank so it was a guessing game. End result? We are boxing this junk back up for return and we currently have the Ecobee Premium on order to try.

Won’t stay hooked up to WiFi. Had trouble with it since I purchased it.

For some reason it won’t connect. I thought it would be a piece of cake turned into not having heat for days.

I have put off changing the thermostat in the house since I moved in but now with Alexa, we can control the temperature in the house from anywhere.

After 2 months of use the thermostat began going to Emergency Heat immediately. Called HVAC specialist and he knew exactly that the Amazon thermostat was the problem. Replaced it with original thermostat and there was no problem.

There are so many settings to scroll through in order to get to basic AC or heater options. Also, the thermostat turns on auto by itself in the morning and evening all of the sudden. It says there’s no schedule set, nor have I ever set a schedule for the thermostat. Super annoying

Not working with all systems , not enough information befor buying ☹️And plus lost my money for no return on time

oddly enough it fit perfectly with the honeywell thermostat we had so it literally too ok 2 seconds to install

Its simple deaign and ease of use really surprised me. Also the installation took leas than 20 minutes!