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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Stratum XLT 28" Expandable Spinner for its spacious interior that can accommodate a lot of belongings, and its durable construction that can withstand the rigors of travel. Customers appreciate that it is lightweight and easy to roll, making it a convenient choice for travelers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Perfect for my vacation. Trust it even more now.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a BBY employee and I got to use this luggage for my International travel. Not having used a plastic shell luggage bag before, I was hesitant if it would break knowing the mishandling of check-in bags that happen. But this bag survived it all. It is a very durable and sturdy and spacious bag. I could stuff everything I wanted in the bag (within the international travel weight limit ;-)). I really wish, the mesh partition had some additional zipper pockets to arrange accessories but this was not something for which I would not buy a travel bag this good. It's four wheel moves swiftly and I had no problem at all with this bad during my travel.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great suitcase for a family trip!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an employee of Best Buy and had the opportunity to use the American Tourister Stratum for a family trip to grandma and grandpas’ house. Anyone packing for kids knows that a week away generally means you pack the whole kitchen sink, or in my case two stuffed animals, a favorite pillow/blanket combo, toys and a beach towel (not sure how that made it in). I was able to fit in all of that, plus clothing, shoes and toiletries for both my daughter and myself, since the bag is both large and has an expander feature. This is a great suitcase for a family trip, or a longer trip.

    I would recommend this to a friend
    • Brand response from AmericanTouristerproductexpert
      Posted .

      Thank you for your comments! This case is great for sharing packing space, that's for sure! AmericanTourister

  • Pros mentioned:
    Space, Weight

    Rated 4 out of 5 stars

    Light and Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the interior its spacious and light to carry. The material outside seems like plastic and cheap but considering the price it's a good value. The wheel on the spinner is small that it might break if mishandled, considering this is 31' luggage with a maximum weight limit of 50 lbs. per airline guidelines for international travel. I can’t tell you about durability of this luggage as I haven't use it since my flight was cancelled due to COVID19 outbreak. So, if you need spacious, lightweight, and simple luggage this might be a good buy. There you have it.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size, Weight

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight very durable water tight used this case on three trips one in the north east snow and freezing rain and my clothes were dry and protected

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Large Suitcase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large suitcase with a lot of room very sturdy the only thing I don’t like is it doesn’t have a lot of compartments this one On the inside but overall very nice

    I would recommend this to a friend
  • Pros mentioned:
    Space, Weight

    Rated 5 out of 5 stars

    Ready to Travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this item quite a few months before I was able to use it due to travel restrictions. I finally got to use it on a recent out of town travel and it was a perfect fit. I found it to be spacious, lightweight, and rolls with ease. I look forward to putting many air miles on this in the year to come.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very study and large suitcases. Good for international travel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Like the material

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery from beat buy. I like the over all material . Its lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a lock, which is main disadvantage. Rest all is good, just a suit case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for travel purposes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was different inside. Able to place items in a zipped area as well as strapped in items. The ability to expand for more space. Being a spinner makes it easier to move around when at the airport.

    I would recommend this to a friend
    • Brand response from AmericanTouristerproductexpert
      Posted .

      Thank you for your feedback! Our thoughtfully designed interiors are great for organization. Enjoy! AmericanTourister

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has too much space… great for overseas travelling.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the space for packing. I am very pleased that I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Cheap build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a bit on the cheap build side of things. I haven't put it through any actual work yet so maybe time will tell. But compared to my other AT luggage this one seems very lightweight but not very sturdy.

    No, I would not recommend this to a friend
    • Brand response from AmericanTouristerproductexpert
      Posted .

      Thank you for your feedback. We aimed to make this case super lightweight and easy to travel with. We hope it will live up to your expectations, but if not, just reach out to [email protected] and we'll make it right. Thanks for choosing American Tourister! AmericanTourister

  • Rated 5 out of 5 stars

    TOO BIG FOR SHORT STAYS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize how large a 31" suitcase would actually be until I saw it in my living room, otherwise the America Tourister Stratum seems like a well made suitcase and a good choice for a suitcase needed for longer trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice luggage and the price sealed the deal even though bestbuy is an unusual place for me to buy luggage but it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice suitcase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a ton and lightweight, the hard sided case protects anything inside. Easy to transport with smart wheels. Built tough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Suitcase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suitcase arrived sooner than expected but was damage and had to be returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 28" luggage, and I got 31" instead. Too big to handle and not sure if all the airlines will allow the suitcase. Returning it today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    American Tourister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey product. Had several options. Returned back.

    I would recommend this to a friend
  • Customer reviews from americantourister.com

    User rating, 4.6 out of 5 stars with 54 reviews on americantourister.com.

    See all americantourister.com reviews
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