Customers have raised concerns about the poor quality of the Hendrix 75" TV Stand with Electric Fireplace, with multiple mentions of it being damaged easily and arriving scratched or broken.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
Cons mentioned:
Quality
Rated 1 out of 5 stars
Do not get
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible quality, the “wood” has scuffs every where. I had to exchange it because the first time it was delivered it was completely ruined because of how it was handled. So i decided to have it shipped to the store but it was such a hassle having to get in the car & then home because of how heavy it is. But even the second time the box looked better but it was still some broken parts on the wood
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Broken
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the product and some parts are broken. I would request the seller to contact me plz
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Dented in Box
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came scuffed and dented in box. The heater sparked and started smoking the first time we powered it on, however the fireplace graphic still function and it holds our TV.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Damaged
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No manual in the box and also Poor quality and damaged easily .I tried to explain to the customer service but they didn’t respond
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Very Cheap
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is very cheap. When put together it isn’t stable due to the parts not fitting properly in place. Don’t recommend buying.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 2 out of 5 stars
Poor
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheap wood. Disappointed with purchase and not worth the price!! Screws went through the wood. Delivered with chip in wood in multiple places!
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Fireplace
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lot for a woman to put together and most of my stand was chipped.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Missing part.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I got it it had one piece missing. Nothing they could do. I was returning it but time expired. I was at the hospital and took to long. Is in garage cant fixed.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Did not like
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product came with chips and cracks. Everytime one of the geek squad members try to put parts together the paint would fall off. The wooden boards had cracks through the surface. Geek squad took it back with them
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product came damaged and scratched up really bad very disappointed
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Damaged upon arrival just dropped off on the ground
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Ultimately Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fireplace is ultimately awesome. You can sit in front of your big TV and enjoy the fire which is not a real fire, but it also relaxes you very nice piece of furniture. We love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great value
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality for the price! Very sturdy and it looks awesome too!
I would recommend this to a friend
Rated 1 out of 5 stars
Purchase at store not online
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It arrived chipped with cracks just awful. I was looking forward for the fireplace just disappointed