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Customer reviews

Rating 4.5 out of 5 stars with 421 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers love the Power Bank(10000mAh, 20W, 3-Port) for its excellent battery life, convenient size and portability, and reliable performance. Many appreciate its lightweight design and the fast charging capabilities of the USB-C port. Positive feedback also highlights the product's good value for the price. The build quality is described as sturdy and well-made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 421 reviews
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Power Bank Jackpot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Anker power bank is just what I needed. It fits in my jacket or hoodie perfectly it’s lightweight and the battery lasts for a very long time. Took me a while to find the one that I actually liked but I have hit the jackpot now. The value is excellent. The quality is excellent and the price was also excellent. I would recommend this power bank to anyone who plays mobile games or just uses their phone a lot while out and about it charges very quickly and it’s a win-win.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great charger, cool cord included

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone 15 Pro Max, it has enough power to fully charge it 2 or 3 times. It charges extremely fast through the USB-C port. Literally like 30 minutes or less. The charger comes with a USB-C to USB-C cord and one end of the cord has a USB-C to USB-A adapter which is really convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great and is very slim

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very slim. Great price especially on sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    what a Great product Ankers portable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and it was an open box so I wasn't expecting it to work as well and quickly as it does. It charges my phone very quickly and it has a neat carry case or bag it goes into and the cord is longer then the normal tiny cord that usually comes with the charger and it's got a c to c cord that on one end has a attachment that turns one side into USB but the only thing I would say that can be frustrating is that it does take longer to get it fully charged but once it is it will charge my phone at least 3 times before it needs to be charged up again .

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Good, solid, Usb C in, Usb A and C out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and well built portable battery. Charges fast with fast charger and usb c cord. Charges your devices from 2 usb A and 1 usb C outlets. I have two of them. One charges my phone and the other handles my accessories like headphones. I would personally get a larger model for charging laptops or ipads. Useful product i don't leave home without.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of my best purchases yet. Super fast charger and last most of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and charges 100% 3 times amazing work. This was a solid purchase especially with the adapter

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! Compact, maintains plenty of charge, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great little power bank.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little power bank. Simple, straight forward, easy to use and it came with the usbC cable. I used it while I was camping and it charged my phone to almost 100 percent. It's nice slim design allows me to slide it into small compartments in my bag. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only ANKER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew Anker is the best and came to buy only Anker but there were some choices of Anker size and model . This power bank is fabulous, truly irreplaceable , I have a long commutes and now I am saved with charging my devices. I thought it will be too heavy looking at it, but apparently it is not heavy at all, but same time holds a huge capacity of power. Truly grateful to Best Buy employees for help with choosing that one and not cheaper one which would not hold such volume of power.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding power bank: reliable, fast, and compact!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Anker doesn't disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, solid build, fast charging works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful power bank, but takes a long time to rechar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger as something to keep in my purse/travel bag for both daily use & when I'm on a trip. When the power bank is fully charged, it works really well as an external battery source for my iPhone. However, once the power bank is depleted, it takes a very long time to recharge it. I actually thought perhaps the product was broken but I checked the instructions on the Anker website and it says (depending on the type of cord you use) it can take 6.5-21 hours to recharge the power bank. It's definitely a useful tool to have on hand but you really can't wait until the last minute to try to charge it back up.

    I would recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    just what I needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is perfect to power my color theory keyboard and speakers for my totally portable music machine. picture shows it setup on a stand recharging rather than slug over my shoulder to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 3 out of 5 stars

    Descent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, it holds 2 full charges for my Samsung galaxy s21 5g and it charges it pretty quick.

    I would recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver while away on a trip with a phone that has no battery life anymore. I take this everywhere with me and it lasts forever!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ankar Power Bank.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/6/24. This Power Bank is a great lifesaver. Used twice since purchased. Works great. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anker power bank is reliable, simple, keeps devices charged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Lemon of a charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy… Charger worked for about 3-4 month and then wouldn’t charge anything! Usually I’d say buy from this company, as their equipment is fairly high end, but not this one. Maybe I got a bad one? Who knows? If Bestbuy decides to exchange ge for a new, then I’ll give em another go.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Horrible customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger was purchased on December 23rd and stopped working in Jan 15th. Less than a month of use! Best Buy will not refund! Such HORRIBLE customer service. Was told that there is nothing they can do. I have had an account for several years too. Extremely disappointed!

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

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