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Customer Ratings & Reviews

$69.99
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Comp. Value: $109.99

Customer reviews

Rating 4.8 out of 5 stars with 95 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the Prime Power Bank's charging speed and portability as standout features. Users appreciate the battery life notifications and find the capacity and design to be good. Overall, the product receives positive feedback for its performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    Anker Portable Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Anker Prime Power Bank is hands down one of the most reliable and well-designed portable chargers I’ve used. From the moment you pick it up, you can tell it’s built with quality in mind — sleek, compact, and packed with power. With a high-capacity battery (up to 20,000mAh), it effortlessly charges my phone, tablet, and even my laptop on the go. The fast-charging feature via USB-C is exceptional — it delivers serious power quickly, making it perfect for travel, work, or everyday use. I especially appreciate the real-time digital display that shows remaining power and charging status — it’s clear, accurate, and super convenient. What really sets this power bank apart is its balance of performance and portability. It’s powerful enough for multiple full charges, yet slim and lightweight enough to carry daily. Anker’s reputation for quality and reliability truly shines with this device. If you’re looking for a top-tier power bank that combines speed, capacity, and premium design, the Anker Prime is an easy choice.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Fast little charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the how fast this charges my phone, about 30 percent in 10 minutes. Also the charger plugs directly into a wall socket and charges up pretty fast as well. It's a bit heavy for it's size but well worth the money if you hate waiting. Comes with a pouch and a cord, I highly recommend getting one, you won't regret it!

    I would recommend this to a friend
    • Brand response from Anker Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 anker

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Loses Charge in Cold Weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Product works very well for its intended purpose. I really enjoy the mobile or plug in options for charging and it’s really useful for many situations. The ability to charge with the wall outlet or a usb-c input is another plus. Best Buy had a very great Black Friday deal on this item so be on the lookout for another great sale! Cons: I bought this for when I go out snow plowing overnight and noticed that it struggles to hold its charge under cold temperatures. Kind of a big deal when it’s going to be cold out while it’s snowing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great love it thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need it for you will have to do your research on it. I use it for traveling and just for my watch earbuds and phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great hybrid charger\battery bank

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well and charges the internal battery as well as output power as the same time as long at the output demands doesn't exceed 30w. If it's more than the max input of 30w, which is how fast the internal battery will charge, it will stop charging the internal battery and prioritize the max output up to 65w.

    I would recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Best all in one

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing is smart. It prevents it self from blowing up. 65W, and a build on AC adapter...this thing basically puts all the mess into one mini brick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid performance maker always the best .safe and reliable company I had he’s big brother also work solid

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Very good 200 % recomend fast charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast charge Charge samsung iphone computers and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooo worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love that this is portable and charges so quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i use fir charging now. Since it works as a power bank AND a wall adapter!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Capacity, Charging speed

    Rated 5 out of 5 stars

    Convenient, fast and functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device if you're attempting to downsize your carried devices when traveling or everyday. The capacity can charge and 12in tablet on the sky, and the prongs allow for easy recharging. Pass through capabilities allow you to charge your devices and this battery all at once so whenever you need to go you can grab it all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, for the price i expected more than 1 hr of battery time. Id like to return it.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Battery life, Capacity, Charging speed

    Rated 5 out of 5 stars

    Awesome power bank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick charging unit with plenty of power to charge phones etc. I have 3 Anker products now and all perform flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 4 out of 5 stars

    Overheats and weird ports, but nonetheless great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing power bank, incredibly fast and charges everything quickly. However in terms of ports it kind of lacks. Sometimes it wont charge itself, and it can overheat if running for too long. But its battery is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 4 out of 5 stars

    Slim and Convenient Travel Charger, but Limited Ca

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest advantages of this battery are that it can also function like a regular charging cube, supports fast charging, and has a slim and lightweight design. It’s easy to carry while traveling or going out, and the battery level indicator on the screen is very convenient. I also liked that it automatically charges when plugged directly into an outlet, and the included strap to prevent drops is a nice touch. Having both a standard wall charger and a portable power bank in one device makes it especially attractive for travel. However, in my case, I use it more often at home, and I found the capacity to be somewhat limited for charging multiple devices. It works great for charging a phone once or twice on the go, but if you need something for heavier use with multiple devices at home, you might want to look at other options.

    I would recommend this to a friend
    • Brand response from Anker Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 anker

  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    Nifty power bank in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nifty power bank in such a small package. I use it for my travel as it takes very little space. I like the convenience of seeing the remaining charge on the display and plugging it at the end of the day for a recharge. 65w is enough power to charge my phones/tablets/laptops for a day.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance, Portability

    Rated 5 out of 5 stars

    Would recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Charged fast, and is compact and fits into most things.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    Best portability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portability. The fact you can just plug it to the wall and start charging is amazing. The fact that it can be used as a power brick is also a huge plus

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    Convenient 2-in-1 Rechargeable Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is very convinient as it works as both a power adapter and bank. Had no issues with TSA for domestic and international flights. It is very convenient to use at Airports and Hotels. It is awesome that it can be used as a power adapter but also charge its own internal battery at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great travel charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific charger for yravel or if in a pinch. The size is perfect and you can get 2 full charges out of the device. The other thing that i love about this device is you can plug it directly into the wall outlet without looking for a brick.

    I would recommend this to a friend
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