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Customer Ratings & Reviews

Your price for this item is $527.99
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The comparable value price is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 450 reviews
  • Pros mentioned:
    Battery life, Ease of use, Weight

    Rated 5 out of 5 stars

    Good for school/ content creators

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use it for school and content creating. Easy to use, fairly light for travel, and fits in most standard sized purses/bags. Definitely recommend getting the pencil as well. Great battery life and display

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Touch id

    Rated 5 out of 5 stars

    ipad air 2020 vs ipad pro 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was having a hard time figuring out if i should spend the extra 200 on the new ipad pro or purchase this one and as you can see i obviously chose the cheaper option. personally, i have no artistic skill or passion, so all the cool specs the M1 ipad pro has are wasted on me. i didn’t care for the improved camera either, i own the 12 pro max so if i need to take any pictures i’d preferably use that. i even own a macbook pro, i didn’t need this ipad as a laptop replacement. i simply wanted an ipad so i could read books and manga, and maybe even stream a few shows. with my few days of experience i can say, as a first time ipad owner, that i am enjoying my choice and purchase. i’m loving the quality and all the little things i can do with the ipad air. battery life seems great and everything’s running as it should be. the only thing that made me hesitate was the fact that the ipad air has touch id versus the ipad pro’s face id. i know we’re in a pandemic wherein having touch id is starting to seem like a better option, but since im mostly using it at home i do wish it had face id instead. i haven’t used it in public (stay inside!) but maybe ill feel more thankful for me touch id once i do. but even with this, the touch id is unquestionably fast, it even unlocks when im wearing long acrylics (with small struggle). all in all, this was a good purchase from me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Awesome iPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. As always Best Buy always comes through for me. My son had broke his iPad by sitting on it. The old iPad was ready to be upgraded, so I bought this so he could get back to his routine. Shipping didn’t happen same day on a Sunday, but was more then happy getting it first thing on Monday. Thank you for everything. New iPad works amazing and battery life, speed, and storage is much better then the old one. I recommend for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Purchase I have done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. I have it for over an year now and don’t regret. I after I put a folio keypad on it, I was able to use it as a replacement for my laptop for most of the things. The battery lasts almost all day long, and it is fully compatible with screen sharing for my MacBook. So sometimes i use it as a second screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a long battery life and good quality screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great alternative to the Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with an app called Sunday Keys (for live keyboard performance with a midi controller). I was hoping it would work in place of an iPad Pro to save me some money. And it works great! My son has a pro, and while it does offer some advantages over this model, this thing just works really well. It is fast, has great battery life, and it feels great to hold and use. Also supports the 2nd generation Apple Pencil and the Magic Keyboard, both of which I use. I would highly recommend if you are looking for something more than the base model, but you don't need all the bells and whistles of the Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. I have been using this iPad for years now and the quality and battery has been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ideal tablet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous tablet It actually gets anything done because it is so thin and ideal; it is great for doing homework but also for drawing, playing games, and watching movies. It has an amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Fantastic Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2020 iPad Air is a fantastic device. I appreciate the new full screen design without the Home Button. The Touch ID power button works great, is super convenient and much better than the Face ID in the iPad Pro (in my opinion). My hand was always covering the Face ID scanner in the Pro, making it a pain to use. The Air is thin, light, has a fantastic screen and gobs of power & battery life. Also uses all the Pro accessories including the Apple Pencil and Smart Keyboard cover.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Touch id

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was compared between iPad 8th generation and Air 4th Generation. The reason why I chose 4G Air is because the USB C port, 2nd Generation Apple Pencil compatibility. I am pretty prefer a USB C port/cable product. The 2nd Generation Apple Pencil has much more useful functions than older one. Wireless charging is also very useful. Battery life is very good. I really satisfied. Touch ID has pros and cons. The rate of Touch ID Recognition is unstable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing IPad air

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this Ipad air for myself, I love it. Its super fast and have an amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    1st Timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First-time owning a IPad & love it! Easy to use, battery last bought a screen protector just in case but love it will definitely buy one for my son for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It!! Great Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did so much research before buying this item, it sat in my cart for months. But after I did all the research it was definitely worth it. I love it, I have so many apps on it, and games. I use it to journal a lot, watch shows & movies. It’s GREAT! Definitely would recommend this to anyone! The battery life is fantastic!! The color and screen is amazing! Definitely worth the money! Buy it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product as much as this open box is in excellent condition, 100% battery all its original accessories and in its box in perfect condition, 100% recommended I will continue buying here

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big PR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device easy to transfer data from old device. Like the quick charge for device and pencil plus charge last longer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Air is fantastic, the battery performance is excellent also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight

    Rated 5 out of 5 stars

    iPad Air 2nd Gen.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is light in weight but very rigid. I have dropped it a few times but there were no observable cracks on the back or even the front glass. It operates very fast, has a great battery life, the camera quality is more than great. I use it for school to take notes, the the Apple Pencil seemingly writes very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Beauty model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, get the 256gb of storage option if you’re going to do more than media consumption and web browsing. The sky blue color is basically silver in normal and really lighting, but is blue in dimmer and darker lighting. So it almost feels like I have 2 colors since depending on the lighting it could be different. The Touch ID is fast, gets that 10hrs of battery life, the speakers are surprisingly good, this things is super light, quite thin, and looks modern as the newest iPad Pros minus the slightly larger bezels. All in all, a pretty solid iPad, the A14 inside of it is blazing fast, plus the camera is bizarrely decent for a tablet. It’s a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Amazing iPad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Apple iPad Air! The sleek and modern design is visually stunning and fits comfortably in my hand. The high resolution display is crystal clear and brings all my content to life. The speed and performance of the device is top notch and it easily handles all of my multitasking needs with ease. The battery life is impressive and lasts all day, even with heavy usage. I also appreciate the seamless integration with my other Apple devices, making it easy to transfer files and share content. Overall, I highly recommend the iPad Air to anyone in the market for a premium tablet experience. Five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for the classroom.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an IPad since 2011 and wow is this quite the user experience. Super fast, light, and battery life is quite good. I use it in the classroom and for other tasks. Recently transitioned to full apple eco for my class and super easy to sync with other apple products. Started going paperless with the apple pen and blows any expectation I had before about iPads. If you’re running an older iPad then make the jump to this one but if you’re a year or so then don’t. 64gb might be low but if you are someone that isn’t a professional content creator then this is for you. I bought one for my wife and she uses it in her professional life with the Apple Pencil to take notes for therapy sessions.get goodnotes if you want a better paperless experience.

    I would recommend this to a friend