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Customer Ratings & Reviews

Your price for this item is $527.99
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The comparable value price is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Screen size, Speed
    Cons mentioned:
    Headphone jack, Touch id

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air 4 is a huge upgrade from the previous versions. The full screen design is amazing. It has Touch ID, which is nice, but it’s placement on the power button makes it a bit uncomfortable to access in certain situations; Face ID would definitely be better. There’s also no headphone Jack, so you either have to use wireless headphones or purchase an adapter, but then you can’t charge and listen at the same time. Otherwise, it’s a fantastic device. Elegant design, fast speeds, great functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Best iPad Yet!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for the money! Possibly Apple's best product to date. Screen is beautiful and the response time is significantly better compared to the iPad Air 2. Tablet comes with a Type-C cable and a 20W 5V 3A wall charger. As with all technology products, if you desire a pristine device forever, I recommend a case and a glass screen protector. Things to note... There is no home button as that was replaced with a swipe up feature so, if your kids play swipe happy games they will be frustrated until they figure out the tolerances. There is also no headphone jack so prepare for bluetooth or a Type-C to headphone dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Easy to use and larger screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue color is a very soft, light color but if you plan to put in a case you won't see any of the color anyway. This iPad Air 4 was bought to replace the Air 2 that I have and it has a little bit bigger screen and there is no button to take you between screens. It works like the newer iPhones, just swipe it. It also has the newer, faster plug/charger and no jack for ear phones. Otherwise it works just like my old one and it was easy to transfer my info from one to the other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, good size, easy to use. Just wish it had a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Purchased for my special needs son who loves it. The only thing I think the description should also include is that you need an "adapter" type of thing to use headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Air 4 is just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could say this was the iPad perfected but the fact that it doesn't have any type of Face Unlock and you have to use your finger at the very top power button over the home screen just feels inconvenient. I love that it comes in different colors, I got the green one. I don't see why they felt they had to remove the headphone jack from the iPad saying that it's primarily a device that you would use at home. My recommendation is wait until it goes on sale and don't pay full price. It works and it's good for upper quality iPad and it looks more premium compared to the cheapest basic ipads.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Apple iPad Air 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPad. Had an iPad Air 2 and just wanted to upgrade. I mostly play Candy Crush and look at some social media. Got the Apple pencil with this one and like the way it charges on the top. The one complaint I have is that that discontinued the port for wired headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack, Home button

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I paid more attention to the product instead of the price. My son was upset to learn there was no headphone jack or round home button.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    I-Pad Air is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I-Pad Air is extraordinary. The colors are fascinating and so is the sound. It is much better than the old I-Pads. I would definitely recommend it to a friend. It is perfect and it has no problem but one. The problem is the I-Pad has no headphone plug-in and half of the time the plug-in won't work but besides from the headphone plug it is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Overall a good product Hate no headphone jack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen clarity and biometric log in. Hate that it does not have headphone jack and have been unable to find a USBC adaptor that works. Did not see it in the specs that they did away with the headphone jack

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good iPad still expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little mad it doesn't have a headphone jack but I'll get over it. But definitely happy apple ditched that stupid lightning cable for a more useful USB C

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    No 3.5 earphone connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but there is no 3.5 earphone connector.. I really need it...

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it should be 4 stars if it has earphone jack; apple want you buy i pod

    I would recommend this to a friend