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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great IPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this IPad Air! The Sky Blue color is really nice and it’s very lightweight. I have an IPad Pro 11 inch as well so side by side there’s a noticeable difference with the Pro’s 120 HTZ refresh rate. The air is great for beginners or people who want an iPad that doesn’t cost a fortune like the pro. I have the 64 GB air so I can’t really put much on it before running out of space so if this is the only iPad you’re getting and need a lot of space just go with the 128 GB version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Beauty model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, get the 256gb of storage option if you’re going to do more than media consumption and web browsing. The sky blue color is basically silver in normal and really lighting, but is blue in dimmer and darker lighting. So it almost feels like I have 2 colors since depending on the lighting it could be different. The Touch ID is fast, gets that 10hrs of battery life, the speakers are surprisingly good, this things is super light, quite thin, and looks modern as the newest iPad Pros minus the slightly larger bezels. All in all, a pretty solid iPad, the A14 inside of it is blazing fast, plus the camera is bizarrely decent for a tablet. It’s a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for the classroom.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an IPad since 2011 and wow is this quite the user experience. Super fast, light, and battery life is quite good. I use it in the classroom and for other tasks. Recently transitioned to full apple eco for my class and super easy to sync with other apple products. Started going paperless with the apple pen and blows any expectation I had before about iPads. If you’re running an older iPad then make the jump to this one but if you’re a year or so then don’t. 64gb might be low but if you are someone that isn’t a professional content creator then this is for you. I bought one for my wife and she uses it in her professional life with the Apple Pencil to take notes for therapy sessions.get goodnotes if you want a better paperless experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    So Worth It! You will not be disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device here. It was an upgrade to a 6th generation iPad. That was my first ever iPad so it was great as well. But the longer I had it it started to show its lack of capability and age. Many glitches and just not as fast when I first got it. Also the storage was on 32 hbu which is not drastically different then 64gb that comes with this iPad Air. I love the fact that it almost full screen vs the home button and huge bezel on the older version. It is truly worth the upgrade for this change alone! There is a noticeable speed upgrade as well. Apps load extremely fast, just as fast as my iPhone 12 Pro. This is very impressive and use it everyday now. I had a MacBook Air that was stolen so this is my primary device until I get it replaced but I have been able to make due very well so far with this device. It is very versatile. Though not like a mac, it is very useful and with a keyboard accessory can be very useful. There are also ways to print that makes it so helpful in the abcense of the Mac. The battery life is good as long as your not using it heavily. It generally last a full day of use if I am on WiFi and browsing the internet, reading, watching YouTube. I was on the fence of upgrading to the pro version but I don’t think I need to. This is plenty enough and though the storage is not in abundance, it is enough for what I use this device for. Plus I use cloud storage. I would greatly recommend to anyone looking to get into their first iPad experience or looking upgrade an older model, if you feel that more storage is important in the long run, I could see going for the higher storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Storage, Touch id

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD Fast performance Excellent display and speakers Comfortable to use in both portrait and landscape All-day battery life THE BAD Base model has only 64GB of storage, getting more is a steep upcharge Front-facing camera is awkward in landscape orientation Touch ID is not as convenient as Face ID

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    First iPad - loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really pleased with the iPad Air. I was deciding between this and the 11-inch pro, but decided the extra features and storage weren't worth the price bump. The screen is nice and bright. It does pick up a lot of fingerprints, so have your cloth at the ready! With the Apple Pencil, writing on it feels pretty smooth and natural. The Touch ID works pretty flawlessly on both fingers I've registered, but note that it doesn't have the Face ID that the Pro models and iPhones have. I mostly use it for media consumption and light productivity, so the 64 GB hasn't been too bad, but I can see quickly running out if I had a ton of apps or large files like pictures. The apps are all super fast and responsive and it handles multiple apps open at the same time easily. Lastly, the camera is really solid. I thought I might want the Pro for the Lidar, but don't think I would've made use of it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for media, productivity, and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this latest iPad Air. It's fast and responsive. The last iPad I had was a mini 2, so this is a big upgrade. The larger size makes it worthwhile to actually be a bit more productive with it, as opposed to just being a media consumption device. I like that I can pair my bluetooth keyboard and mouse with it, when I am doing more heavy-lifting tasks. The fact that it was widely praised as a cheaper alternative to the current iPad Pro models was a big deciding factor for me, and I can say I am happy with its performance. The only major con I have is that Apple needs to stop making 64gb devices in this day and age. Really wish for this same price, I was getting at least 128 gb.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Little giant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yr and a half later still works wonders. Tho I definitely will advice to purchase a larger memory. Purchased this mainly for web browsing, couple of games and tons of documentation, no photos, no videos. Every ipados update it just eats so much memory. Latest version had to be 13gb thats on top of the initial system core. Other than that the actual device is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good iPad.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPad. Very light weight. It’s only 64 gb and wish I had more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Can't get any better for the price . Get the 256gb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet so much. I use it for pretty much everything but the main use is for note-taking since I'm a student. It is more than fast enough and although it has only 4gb ram, it doesn't slow down or anything. Ipad os is smooth and responsive and the scribble feature is great. The only thing I kinda hate about the tablet is that it has only 64 GB of storage. It is not really a big deal now but I already have a feeling that once I download most of the pdfs that I need in school to annotate, the storage is going to get filled up. I regret getting the 64gb so if there is anyone who is debating whether to get the 64 or the 256g, I say go for the 256gb one. But then the price is nearing the iPad pro territory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Upgraded from an iPad Air 2 and what a big difference. Battery life is a great. Processor is excellent. Wish it had 128 GB like my IPad Air 2. 64 GB isn’t much to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I’m very happy with my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for school and it woks perfect for it. It’s faster than my laptop. The multi tasking is really helpful. I do like drawing on it to especially with a glass screen protector. The green is really soft and metallic but I like it and it’s matte finish feels nice in the hands, like it does feel slippery to me and I’m a butterfingers. It’s great for FaceTime to especially cause everything is on line. Worth the money for me I’m very happy with it. Only thing I dislike is that there is no 128GB version but 64GB is ok for me. Love this device.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied but some of the apps from the previous iPad were inoperative & unfortunately there was no keyboard attached like a surface pro, which was quite disappointing.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun color for an ipad! works great like other apple products. Main thing is that 64GB is NOT enough for storage, not sure why apple still sells models with that storage. Thought I was going to be able to make it work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great as Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPad to replace a very old one that was no longer getting updates from Apple. I decided to get the air instead of the base iPad because the air supports the smart connector and latest Pencil. The air is very fast and battery lasts a long time. The only complaint I have is that for the price of the Air i think Apple should have included 128GB of memory for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Multi-use tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the first iPad Air and I couldn't be more happy with this new tablet. Love the redesigned look and full screen. It's the best of both worlds - I use it as a second screen with my MacBook as well as a casual watching/browsing device. USB-C charging is fast. I was worried the 64gb wouldn't be enough storage but with iCloud I don't think that'll be a problem.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Come on Apple - 64GB storage in 2020?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Tablet = iPad I was upgrading from iPad Air 2 and this is so much nicer. Finger print scanner just works and feels a lot more natural to me. I don't use the keyboard and I mostly hold iPad in landscape orientation. I noticed with iPad Pro i always end up having my thumb on the camera which caused face id to fail. I guess if you use iPad pro you will get used to how you hold it but with iPad Ai Rant: Only complain I have is that Apple can stop being so greedy and in 2020 sell a $600 with 128G storage instead of 64G.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    A great long term tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very fast, modern looks, USB-C, Touch ID, A14 Bionic, 8 hour+ battery life, fast charging out of the box, good screen resolution, and an updated camera. Cons: No 120hz display, 64gb base storage, no Face ID. Would recommend over the pro 10/10.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up needing a newer version due to lack of storage but other than that I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Apple iPad Air 4 Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just scratching the surface with this baby- great for taking notes, mindmapping, doing some light drawing. Going to try video and editing with it soon. Wish I had the extra $$$ to go for the larger memory instead of just the 64GB. I'm using the Logitech Folio with trackpad and Apple Pencil 2 with it.

    I would recommend this to a friend