Customer Ratings & Reviews

It’s ok but without a home button it’s been hard to figure which way to swipe. Sometimes it seems to freeze and not move the line up and it doesn’t take my thumb print very good. And stand sometimes collapses. But I’m trying to learn the new changes. Camera for MarcoPolo on the side makes it hard to record - eyes look at the screen makes it seem like you’re looking sideways. So many adjustment from my old iPad.

I love my iPad, it is great for gaming or homework, perfect size and audio is great. It comes with some cool features as well, not to mention the staff as great.

Such a good ipad very accessible and very easy to use. It make editing videos pictures super easy

I bought it used and it works well. It was a good buy.

I ordered the iPad online and went to pick it up in the store. The customer service at the store was excellent and the associate ensured I got my desired color. The iPad is functioning perfectly and overall experience was smooth.

Good and simple for watching entertainment definitely gets the job done.

Quick and easy to purchase and connect to my iPhone. I transferred all my apps and data from my iPhone and was using my new iPad in minutes. The price was discounted so that was a bonus ☑️ overall a great deal.

The best father's day gift for my husband! He loves it so much! So worth buying it. Perfect gift for any occasion. Picture shows iPad with a protective cover. Also love the color- it's blue.

Great customer service and the product is also amazing. I use mine for college, it’s easy to carry it in your bag, it’s not heavy like a computer and the pencil makes taking notes even easier as well.

I had an iPad Air M1 64GB, space was a constraint. Wanted a minimum of 128GB. I needed a new ipad and it was a choice between ipad air M2 (was availabe at 499 at bestbuy) OR ipad 10th gen 256GB and the new ipad A16. When i evaluated it seemed best to pick the latest ipad A16 over ipad 10th gen for the new chip. The Apple intellence has been a story that is being sold without real use cases , for my needs of browsing , social media and streaming did not need any of it. The A16 on iphone 15 is powerful enough for all these tasks. Hence the choice became more simple ipad A16. The color choices too were nice. Overall i highly recommed anyone doing basic browsing, streaming youtube Netflix etc, social media , taking notes , reading PDF etc. i recommed best buy since you have access to physical stores.

Apple always packages products well and provides an easy start up process. The almost 11 inch screen size here is great for apps and videos on the go.

I love it so much!! only use it for watching tv and playing games and honestly it has helped me not be on social media as much and to just focus on now instead of being so invested on socials!!

I love having an iPad. No issues so far. I loved the order and pickup option. It would’ve taken a week or so to go through another platform to get this, but I got it the same day through Best Buy.

LOVE LOVE LOVE went from a 10 year old iPad to this one and it's so cool and the features with the latest update help multi-tasking so much. Cute, sleek and durable

It works well. It functions correctly. It is fast as it can be. It's durable, it's convenient, it's sturdy. Great battery power. Strong durability

The iPad is amazing and I have no issues with the device itself. If you’ve had any of the previous ipads(I had a 6th Gen) and you liked/loved that iPad then this will iPad you will love even more. My issue is receiving the product and/or the communication I’m getting said product. First of all I love Best Buy & I am a loyal customer for 20+ years and I usually never had delivery issues but getting this product was very frustrating & disappointing. My product came 4 days late of the expected delivery and each day before I received this product I was told/saw the tracking and said I would receive it “today” and it’s out on delivery. I even called and/or chatted with an agent and was told the same thing. Maybe FedEx could be to blame as well but the communication between the 2 was horrible. Anyways, the “final straw that broke the camel’s back” moment for me was when I received my product and the delivery box was badly damaged. It looked like somebody possibly opened the box and tried to re-tape it. Maybe they tried to steal the iPad? Not sure what to think. But then the iPad box itself was “dirty” and it looked like it slid across a warehouse floor or maybe the delivery truck. I included some photos but I regret not taking more photos. Anyways again I love Best Buy but this experience left me feeling highly unsatisfied. Hopefully somebody from this company reads this because this can’t happen again.

Best pink ipad ever my girlfriend loved it so much she carry’s that with her any where even too go and study at the library its perfect for what ever need you need use of it.

I bought this as a gift during holidays. So it was on sale. I love that it is available in pink because that is the favorite color. It is not as fancy as the other ipads but it does the job.

LOVE! i’m obsessed with the color. originally bought it for college! and it’s super easy to use and it’s good for class! beer purchase ! just need a keyboard and i’m set !!

This was a great purchase. Works perfectly for everything I needed it for including taking notes.