Customer Ratings & Reviews

Horrible service attempted to deliver my item didn’t get through and refunded my money very inconvenient to me

I ordered on Dec 1. Best buy is supposed to do an investigation on this. They charged my credit card too. I was supoosed to receive a text or email by Dec 27, but didn't. I didnt get anything for Christmas because of this.

Item isnt anything like i thought it would be , wouldn’t recommend

I'll never order online from Best buy again. I went through everything from it being delayed to them not be able track it, then it just appears on my doorstep. Had my anxiety through the roof

I know why I hate apple and never buy it. It will crash all the time, it will never stay online through the wifi. Stick with Android.

Not as pleased as I thought I would be. Different format logging off rather awkward. Freezes up playing games

I ordered this iPad before Christmas and was told that it would arrive before Christmas and it never came, Come to find out that it was stolen at fed ex. I reported it and another was sent and that came late.

Good but battery is not up to mark and display also not so quite good

Battery don’t last the day HESITATION WHEN TURNING ON

iPad returned next day after purchase, because it was lagging had issues setting up.

Had this iPad for about a month and it stopped charging out of nowhere. I am currently waiting to see if they will replace it.

If you want to Price Match, don't bother. (Amazon) Purchased and immediately requested a price match via chat. No issues during chat, everything was fine. 354820816 Credit not applied and did a follow-up approaching 30 days. Was told wrong submission type was done by the original agent, but no worries, re-submitted you should be good. 356125641 E-Mail of denial same day, used BBY Policy of outside of 15 days to request price match. (Failed to see full case details of the clerical error originally) Did an immediate follow-up chat stating the issue of the false denial. 356137222 and since then the run around with over 10 additional case ID's

Had to learn how to navigate through all the prompts. You need time to just sit an sift thru all the prompts. It was not an easy transition fro a mac book pro.

Didnt recieve an IPad I received a 60$ portable battery card instead that Best Buy doesn’t even sell thankfully I was able to get a refund but very upset this was supposed to be a Christmas gift

I was not impressed. I had to keep putting in a code which was a pain in the butt. There was times when the screen locked up and when I try to use the touch screen it wouldn't work. I took the item back don't waste your money.

My experience this time was really bad. When I was installing the screen protector, I saw dust particles under the glass. If you buying this item make sure to check everything

Someone stole my card info and orderd an ipad and went to the store and picked it up and obviously didnt have to show an ID or any proof of who they are. Probably someone that works there

3 stars for ok price but screen is not much better than my 2019 ipad. Wish apple has expandable storage. Actually as i write will downgrade to 2 stars. For supposedly the best brand apple has the least features

I never even got my order when I sent a refund request they denied it and told me to contact authorities

never got the item poor delivery poor customer service don’t buy