Customer Ratings & Reviews

I never even got my order when I sent a refund request they denied it and told me to contact authorities

never got the item poor delivery poor customer service don’t buy

Gor stolen outside home, And best buy didn’t help refund. Pathetic service

Very upset that when I exchanged the tablet for a different color they canceled my AppleCare and now I can’t get it back

Hard to review when it was never shipped, no notice no nothing. Ordered in November and waited and waited got nothing but best but did run my credit card. Poor customer service

Customer services at best buy are the worse. Ecpsecailly the manger. He kept sending me to different area and then tell me i cant do trade in.

I made this order online since December 21st I still can’t get it I think your service is terrible now you don’t care about the customers

Once you put your Apple ID it will deactivate the account now you’re stuck with a useless IPad I tried calling apple they said I will have to use a computer to restart..

I hate it! I have had 3 I pads before this one and loved them all, they changed everything making them hard for a non educated computer person to operate them

I have not received my product. I ordered it at the beginning of June

Glitches. Returned, second one also had glitches. Will return for refund and wait for a the next model to come out. Been using an I-Pad for years, but this one was horrible.

Had to return. Broke after 6 days, yellow line showed up on the screen. Bought a new one at the actual Apple Store

Horrible. Stopped charging within 2 weeks. I contacted customer serice and they stated since it was bought in Nov it currently camt be returned.

Had to purchase these more expensive ipads because my original order of 9 lesser expensive ipads was all screwed up in delivery and were returned to them. When I finally convinced them to reship the less expensive ones they were not available so I had to pay more for more expensive ones and they did not take care of me

Was defective. Had for 2days and screen went black and never turned back on

Stopped working after 3 months. right, when all the warranties expired

I bought this Ipad on Sunday; Father Day Weekend. And, then, Thursday it would not power up. I live in Belzoni, Ms; therefore, I will have to drive to Flowwood, Ms to take it to the store I bought it. This is my third IPad from BestBuy. The first two works great and the third one must have been create on the wrong day of the week.

Package was stolen from my porch. And Best Buy refused to help with the issue.

I will never buy apple products from best buy again. I needed a receipt for the Apple Store to unlock my iPad. The receipt needs to have serial number to prove I purchased it. Refused to help me & my iPad 16a is locked to a nonexistent email.

I Love It So Much!! I Will Be Purchasing Another One In A Different Color