Customer Ratings & Reviews

Best buy steal my money , is 15 days late and nothing,

I was mailed the wrong item and no one hasn’t gotten back to me .

I bought this for my 6-year-old to use mainly for watching videos and playing some games on Roblox. After just 3 weeks of use, the screen went completely blank and it won’t turn on or charge. Very disappointed. I’ll be returning it as soon as possible.

Not A worthy product The product which I ordered was not working good.

Worst customer service, you will never receive your product if you order on this website

it was misdelievered and ya’ll punk behinds aint help

This is so perfect for studying on the go and the battery last long. I absolutely love the display screen size

I didnt receive my item and bestbuy thought it was right to not refund me or return my item. Awful experience. I will never purchase from them again. I have bought items over the years and have never had an experience like this. Be careful guys.

Didn’t receive my order I tried contacting them I was told I would receive a refund but I never did

Really great sale really mediocre customer service

My package came damaged and it was a little crack on the back of my iPad

I did not purchase this item. A person came into the Kokomo Indiana store and used my phone number without my knowledge, and the employee didnt ask for ID to verify. I am livid that no one stopped the individual and allowed them to use my account to make this purchase.

We’ve had it for a few weeks and it’s already broken. The screen protector Best Buy charged us for did not work. Our previous one from Google worked for five years, I wish Best Buy sold them. Tried to get a replacement in store, they said we have to wait for an appointment this weekend. Still waiting.

Its just an ipad but i told sales man i didnt want blue and he gave me blue

If not a Apple user. Its complicated. Sticking with Samsung. Easy peezy.

Screen stopped working, and been locked out cause it’s phantom typing in a passcode

Salesman don't listen and try to rush you in and out, We asked for 256gb ipad and it wasn't until we got home that we realized he had grabbed the wrong one. The iPad itself is fine just not happy with service

I did not receive order I want my money back now .

i dont want your $400 gift card. I dont apprecite being lied to. say im getting a replacement then make me wait 2 weeks to change your mind. Just be straight up and ill accept it. Gave me a run around full of lies.

It was just so worth the price, the color was so much better then the picture. You could do so much, it feels unlimited. It’s great for taking notes and drawing, especially when you have the apple pen to use with the iPad. I would 100% recommend this to a person who loves a good quality iPad to draw or take notes, and do lots of other amazing things. The battery is great and the way its light and easy to carry to places unlike a computer is just so good. I absolutely love this item and I will never regret getting one.