Customer Ratings & Reviews

I recently purchased the 11” IPad Pro for $899 to replace my 6 yr old IPad 6th generation due to the power switch no longer working. My new iPad works great and love it as I’m still trying to figure out the differences between them. The downside is the expense compared to my older one. However, this iPad does have double the storage (256GB) compared to (128GB) of my last one. The screen is brighter and love how the images look. Overall, I’m happy with it and looking forward to enjoying it for years to come. I only purchase Apple products and love how they all have lasted and rarely have issues over the 20+ years I’ve been using Apple products. I also usually purchase my Apple products from Best Buy and they have stood behind the products I’ve purchased. This time I purchased my products online from Best Buy and was skeptical. However, all products arrived in timely manner and were well packaged and worked right out of the box. Definitely give products and services 5 stars.

Super happy with this purchase. I had waited to upgrade, as I've been very happy with my 2017 iPad Pro. When the 2024 version came out with the M4 chip and tandem screens, it was hard to pass up. The screen is extremely bright and sharp. The processor is very fast. I chose the space black, even though I normally would prefer a color. I went from having a white bezel with the 2017 to the black bezel with the 2024. I thought the space black would blend in better with the black bezels vs. the silver color option. The silver color option is beautiful, though, but once you see the silver edges against the black bezels it just seems distracting (just my opinion). The reality is you never look at the back of your tablet :) The 2024 version was pricey, but given all the upgrades I'm getting, it seems worth it as I plan to keep this at least 3-4 years. I'm not sure if it will last as long as my 2018 iPad Pro did, but for now, it's a great tablet and I'm very happy with the purchase.

Amazing iPad. Screen is brilliant. It’s so thin and light. Super fast processor. Is on the pricy side but definitely feels it’s worth it.

Where to start? Unending battery life, impressive speakers, and that beautiful tandem OLED display. It’s like a work of art, and it’s priced like one too. I ended up returning it because I realized a $199 iPad 9 can do everything I need for 1/5 the price. But if you have money to burn, this is undoubtedly the best tablet out there.

Expensive but worth it. The screen is probably the best I’ve ever seen on any device! Powerful enough to do anything I need it to

Pretty expensive but well worth it my daughter uses it for school it was time for an upgrade

Best tablet there is. Expensive for sure. But the best.

It really has no purpose but to consume media. The apps are just cellphone app just blown up like it’s always been on iPads. I bought this thinking that iPad pros may have came a long way from the last time I had one….Nope. It’s fast, the screen is beautiful, battery is great, I don’t mind the Magic Keyboard as much buuuuttttttt you can find all these thing in a much cheaper iPad, I also see know the benefits of having the M4 chip in what is essentially is a big iPhone.

Best Buy Salt Lake City store tried to sale me an open box iPad for more then was listed online. When I showed them the price online. The employee said it wasn’t the same one so I told him ok, well then I want the one they had listed online. He wouldn’t do it, I asked for a manager she wouldn’t do it either. They kept making excuses. So I said fine I’ll order it for pick and succeeded in purchasing it for the online price I just had to wander the store for an hour while they got it ready. When I picked it up the box it was more damaged than the one I had seen earlier. I opened it, and the iPad was dirty and had a screen protector on it. Their where quite a few dust bubbles in the glass. I noticed what I thought was a large scratch. I thought ok maybe this isn’t the one I saw earlier. I took a closer look and realized it wasn’t a scratch, it went all the way through. Separating the screen into two large pieces. I wondered if maybe with how thin it was, if maybe the thinner iPads where more fragile, so I went online expecting to see a bunch of people having issues with the screens breaking. Instead I found people testing apples claim that the thinner iPads were just as durable as the older, thicker models. When I showed the iPad to Apple geniuses they told me. The ipad was deliberately broken, the box and iPad looked like it had been scratched, dropped, or stepped on. The Best Buy had only shown one open box iPad of the model i purchased. I went out of my way giving Best Buy the benefit of the doubt, but it seems that when I went behind the managers back to get the iPad for the cheaper price. Someone damaged the iPad, in retaliation for not going along with them charging more in store, then what was posted online. I know this is more a review of Best Buy the the iPad. But I think it’s important consumers know how the employees behaved. I liked the iPad, but kind of sick of apple continuously trying to drive the cost up on electronics. The iPad boast all this power but the apps all run about the same. As when I purchased my last new iPad before it started slowing down. Only this iPad cost $200 more at launch than the last one. And it makes you but a whole new pencil at $129 making your old $129 dollar pencil, useless on the new iPad. It’s more powerful, but I haven’t really seen a major reason why, it’s the same old apps and iOS limitations, that keep the iPad Pro, from getting the most out of its hardware.