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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2226 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro (2nd generation) for its large screen size and ease of use. Positive feedback also highlights the device's sound quality, lightweight design, and battery life, with sufficient storage for most users. However, some customers find the price to be expensive. A few users also mentioned limitations with the software and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,226 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too pricey, but the screen size is amazing, high storage capacity and it is even faster responding than my iPhone. The battery lasts a long time, and I am passing my older Samsung tablet on to someone else. I was lucky to get it on sale, and use points to afford. Expensive accessories, but nothing else like it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My first iPad and definitely not my last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I guess i’ll Get straight to the point here and review the iPad Pro 12.9’’. After working exclusively on my iPhone and later purchasing a MacBook I was looking for that middle option... an iPhone like interface with MacBook like features and I found that with the iPad Pro. Now keep in mind that the iPad Pro has many functions of the MacBook you can’t do everything on the iPad Pro but if you don’t need a full fledged laptop anyway I think you’ll be very pleased with the iPad. The 12.9’ has a big brautiful screen and the keyboard is perfect. Plus you don’t have to carry the heavier MacBook around. Personally I sold my MacBook and work exclusively on the iPad Pro at this point and I haven’t missed a beat in terms of productivity. So I definitely recommend this product and before spending 1700 dollars on a MacBook, look into an iPad. I got the 256gb model and that was enough storage and with options like memory that connects through the lightning port i’m all set.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this iPad. It’s fast, great sound and screen quality. Set up was as easy as restoring my iPhone. I bought the Apple Pencil and I’ve done more art on the iPad than I have with my Wacom and MacBook Pro. If there is any latency I can’t see it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG. So this iPad 12.9 is the BOMB. There is no need for a laptop, desktop or any kind of top lol. The sound is amazing, especially with the four speakers. The display is bright and super clear. It’s not heavy and it’s appealing. The camera is clear as tropical water and the flash is cool. I look like a professional using it, especially for my school presentations. My Apple Pencil was easy to pair! I recommend this product for individuals who are in college at all levels. I definitely recommend getting a leather case that has a built in Bluetooth keyboard. If you are looking to have presentations, you can easily use the Apple TV for wireless presentations. Apple is the best product on the market and will always be!! For you techy people you will love it!!! The iPad Pro is a great product! Oh yea my husband has the Apple iPad pro 10.5 and he agrees with all of the above. “High Five”.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple fan. However, I find the iPad Pro 12 inch amazing to use for sketching and some design work. The pen works seamlessly with the tablet and the charge will last about a week. Awesome product, super fast, light weight, and easy to carry anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productive and Consistent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the first to admit that I gave Apple a hard time regarding the iPad Pro. In comparison the the Surface Pro, I said the iPad Pro could not compete. I was definitely wrong. The iPad Pro is an excellent device for productivity and getting things done. As an executive, I use it for near everything from working in Excel to using it for presentations. Unlike my Surface Pro (which I love), the iPad Pro crushes it in regards to battery life and a stability. My surface has failed me so many times in meetings that I wanted to throw it. My iPad Pro is always ready to go and has yet to fail me. The handwriting is the absolute best experience and never lags. What I like most about the iPad Pro is that the applications are built well. This shows that you do not need bloated software to get things done. No, I am not a graphic artist needing photoshop in its full capacity, but I can edit quite well with Affinity or Pixelmator. In short, I make business happen and this device helps me do that. I wholely recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great gift for my wife, she loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is instant, picture wonderful, and battery life is long. My wife finds it much easier to use than the standard size, and likes that you can see everything without panning around.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a awesome IPad! I can’t say enough about how awesome this IPad Pro 2 is. The screen is amazing and very big as well as crystal clear. It is lightning fast and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Big and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is big. That is perfect for using it for sheet music instead of a bulky music stand. It is easy to use and the battery seems to last a long time. Took a little time to adjust to after all of the Windows devices I have used over the years, but it is beautifully smooth. Camera takes nice pictures, too. I still prefer something smaller to carry around, but this is perfect for musicians.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPad Air 2 to this Pro and it is night and day. This device is not only larger, but a lot faster. I like having the additional screen estate when multitasking. It looks like you are using two regular iPads. I am so used to this iPad now when I use a 9.7 one it seems like a mini. The new dock in IOS 11 seems like it was made with the Pro in mind. I like being able to throw in more apps to the dock than the previous limit. If you are thinking of getting this one try it out. The speakers now being in stereo give videos a whole new feel now as well. I was far more impressed than I thought I would be.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Wonderful tool for music management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with the screen size, clarity, speed, battery life. Used during gigs to manage/display PDFs of sheet music. Also, great to watch movies on when traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Apple at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pondered between the reg IPad, 10.5 Pro or 12.9, so glad I chose the bigger one. Screen resolution, speed, camera, ALL WORTH IT!!!! Extremely happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Easily the best iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPad Air 1st generation to the new 2017 iPad Pro 12.9 inch model. I love the larger screen and how it blows my iPad Air out of the water in literally every possible way. Go on YouTube and watch some side by side comparisons, it’s crazy how much better this model is. The Pro is amazingly fast, animations are beautifully smooth, and the display is huge and bright. The battery life is great, easily lasts all day, and this model supports fast charging (but it doesn’t include the fast charger; buy the 29V USB-C charger and the USB-C to lightning cable separately. It will literally make your charge time go from like 5 hours from the 12V charger it comes with to about 2 hours with the 29V USB-C version.). If you have the iPad Air and are looking to upgrade, or if you’ve never had an iPad and want one, I reccomend this one whole heartedly. It’s not cheap and price can understandably be a deterrent, but if you browse the net everyday and are already immersed in the Apple ecosystem you will not have buyer’s remorse. Protect your investment with a case! I chose the Supcase Uniform Beetle Pro that I purchased on Amazon for only 30 dollars and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Oh yeah! Is great, except the price... which is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPad, really for work. But, meanwhile I also played some games. Well, at first two-three weeks of "playing" with it, is the fastest computer I have ever had. The apps starts like in a blink, Safari is much faster than my MacBook (which I should say is almost 3 year old, but still .....). Of course, I did not try to edit videos or something really processor intensive.But it works really well for what I need. And the Apple pencil (sold separately) is really, really (100x) great. The pencil on this tablet makes me feeling that a grand is worth the price. Talking about price, this is not the less expensive deal you can get, but is probably the best quality you can get in a tablet and a pencil (stylus). If you want the best, this is it. The size of the iPad, is a little bit big, but I got used with it and liked it, and when I use a smaller tablet I feel like I am getting on the phone. This is really the best tablet you can get, if you do not mind the size. A smaller iPad can fit you better, but in any case, if you think you need a pencil or a stylus, this is the best deal (forget MS Surface, I tried it).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Bigger is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great iPad. I upgraded from the iPad Air 2 (9.7) which is also a great tablet. What is it I like about the iPad Pro 12.9? Its bigger! It does a few more things than the iPad Air (pencil) but the biggest thing (pun intended) is it is bigger. Obviously the graphics and processor have improved and it might be hard to justify an upgrade based on that alone but throw in the added screen size and it sealed the deal for me. The technically oriented reviews are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to update my IPad 4 and compared the 2 iPad Pro. After discussing both with a former Apple employee, I chose the great 12.9inch. I couldn’t be more pleased. Set up was a breeze, although Best Buy offered to help me set it up. Colors are brilliant, it’s super fast, and a pleasure to use. Best Buy even met the $50 cheaper price at Costco. The former Apple employee that assisted me was most helpful with my purchase of the Pro and keyboard with cover.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Replaced an older IPad. Everything has been improv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better screen, fingerprint recognition, quicker wi fi, better battery life,faster processor, more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size (larger than regular tablets), fast response, easy to use. Screen has great clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Sound quality

    Rated 5 out of 5 stars

    Love the larger size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy processor allows fast page turning. Like the longer battery life. Awesome detail in photos.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great iPad for literally everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing. The sound is the best that Apple has. The processor is capable of performing several heavy tasks at once without problems. Super fast. The battery lasts for hours and hours, I have only charged it once since I bought it. It's totally worth it!

    I would recommend this to a friend