Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.9 out of 5 stars with 423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12.9-Inch iPad Pro's large screen size and ease of use, frequently praising its performance and battery life. Positive feedback also highlights the device's lightweight design and improved camera quality. While some customers find the price high and miss the home button, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 423 reviews
  • Rated 5 out of 5 stars

    Great Processing Speed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to draw on my old iPad Pro. Under normal circumstances it’d be ok but I use hi resolution files and I draw very fast so the pen would delay. I don’t have that problem with this newer generation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is an amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is vastly different from the previous ones I’ve owned. I’m a power user. It’s stable and has a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great IPad for business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this computer. It has been an asset to my small business. I only wish that I could use it as a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Apple 12.9 inch iPad Pro is very great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple, this latest model is amazing, the material is great quality. Apple is my favorite. Thanks a lot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wired thing happening

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my cousin received the iPad, she provide me some pictures for it since i am out of USA, and everything looks great. When i started using it, i noticed from the very first use there is something wrong specially when i scrolling from the top edge to bottom or when i use any app that have “multiple layers, there are weird pixels on another layer showing up randomly. I am not happy with this, unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    An amazingly built device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet carries a pretty hefty price tag but well worth it in my opinion. From the beautiful, massive screen display to the powerful processing capabilities I am extremely satisfied! This tablet can replace a laptop and TV with the flexibility of taking it wherever due to its light weight. 4 built in speakers also makes it very enjoyable to listen to music and watch shows. LTE connectivity is seamless as well, I usually buy a tablet every 3 to 4 years but I can see this hanging around a little longer. Very highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Best iPad ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this new iPad, which is an upgrade from a 9.7" Pro from several years back. Some things should come as no surprise, like it's faster and the screen is better. But going with a larger screen has made the viewing experience much better without a dramatic increase in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unbelievable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro. I bought this for use with Adobe suite. I go back and forth from my painting to the Fresco App on my iPad Pro, taking a picture of my painting with the incredible new camera. Then I'm able to change colors, shapes, placement of objects to where I am satisfied enough to paint the changes on the canvas. I had the iPad Pro from 2017. The Apple Pencil kept loosing battery and I even lost a pencil. That is not going to happen with the new 2020 iPad Pro 12.9. The Apple Pencil magnetically attaches and charges at the same time. You will not be disappointed. Get the Magic 2020 Keyboard and Microsoft Word and you are ready to tackle any business need on the go or at home. Get the Cellular version which keeps you linked up to all things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the 11”, but I found it to be too small. The extra screen real estate of the 12.9” is totally worth the upcharge. I also found that with the 11” many of my apps didn’t support the aspect ratio, which was a downer. Due to the 11” new aspect ratio and dimensions it seemed odd whenheld in landscape too me. I can’t explain it. I think for those want ultimate portability maybe the 11” is for you, but the 12.9” I find very portable. I am coming from a 9.7” iPad Pro. I am very happy with this new iPad and the iPad OS beta has many welcomed additions. Multitasking is a dream on the larger screen. I also picked up Apple’s Keyboard Folia and Apple Pencil 2. This is basically my do it all device now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! It seamlessly integrates in my Apple ecosystem. The Face ID works better than I thought it would. I can switch between tasks efficiently and the multitask feature comes in handy quite often. I mostly run word and excel documents or use internet based programs, and the battery lasts me all day. As big as the 12.9” is, it’s extremely portable. I would absolutely recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I am so in love with my iPad Pro and cannot shake this feeling. When you’ve got something as nice as this within your hands, it’s hard to not be proud of your investment. I’ve been using this for two months now and have really enjoyed the quality of the screen display, speakers, processor, and usability. When I first opened the box, I was blown away by the size, but once it turned on, I was mesmerized. It truly is a beautiful piece of machinery that will provide you many hours of entertainment, creativity, and learning. It’s also SO FAST and fluidly responsive! Gorgeous UI/UX all around. If you love to draw or make creative things, I definitely recommend getting this model with an Apple Pencil (both generations 1 and 2 are compatible, but I recommend second generation as it clips magnetically to the side for charging/keep hold of it which makes for easier transport and less likeliness of losing the pencil). One thing I wish wouldn’t happen is when you’re on the App Store and it shows you apps for iOS. It allows you to view and install/use iOS apps so when you open them on this iPad Pro, the display is tiny much like a phone screen width/height. If you have an app that you can’t live without and don’t mind the odd sizing, then I guess you won’t mind; I personally like to have 100% iPad apps installed as it takes advantage of the beautiful 12.9-inch screen and new iPad OS/Apple Pencil as one would expect, but a good enough number of developers make multiple app versions to specifically target iPhone, Mac, iOS, Apple Watch, etc. individually still at least. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Well made Apple iPad Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve debated a year over getting the iPad Pro and I am glad I ended up getting one. It is so sleek, light weight and versatile. I purchased the cellular one so I can use the internet anywhere and with AT&T in Columbus Ohio it’s on the 5Ge network. Lightning fast.... The iPad has a very crisp screen and my son loves to watch movies on it. The price is high, but I incorporated it into my technology costs for the year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Extremely fast and smooth movements on the screen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from Apple. The Ipad Pro is diffidently what I have been looking for. The ability to carry the 12.9 where ever you go is a pleasure because it is so light for it size but packs a powerful punch when working on it. I would recommend this to anyone who is on the go or just at home to get one of these for themselves. Wether a 64 gig or 1 terabi it will do the trick for what ever you want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    All new iPad Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2017 IPad Pro 64 gig unlock cellular version which I was happy with and didn’t feel the need to invest in the new one,but after watching reviews on YouTube .I had hope that one day I could afford the much higher price.after seeing an open box 64 gig one at Best Buy for $699.00 I couldn’t resist trying it out. After about a week I decide I wanted more so I return and found this 256 gig open box cellular unlocked version online at Best Buy.com for $998.00 but to my surprise it was actually brand new and had a warranty until April 19, 2020.I really love the size of this and it’s not too much bigger then my iPad Air 2 that I purchase 5 years ago and size does matter when it comes to holding a large screen its doesn’t feel too heavy like my 2017 version .I hope to keep this one for many years to come like all my other iPads I collected over the years that still have a purpose for me and my family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Button

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th iPad I have purchased over the years, Screen and camera are the best of any of them. I miss my button at the bottom of the screen to end programs but will get used to it. If it had the button I would have given it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Expensive, but great tablet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's fourth generation of iPads; she move up from an iPad Air (2d generation) due to failing battery and failing charging / data port -- neither of which could be repaired, requiring an entire replacement. The available screen landscape is tremendous. Though the iPad was purchased with some trepidation about size and weight, it has proven quite successful. The only real problem in practice is that there is really no good way to carry it around; the iPad Air could at least fit in a largish purse. I'm sure we will be looking for some "purse-like" carrier for convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    The best Ipad ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing super fast i love the new design

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Button

    Rated 5 out of 5 stars

    Every version is better

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every iPad I have bought gets better, this was well worth the investment to upgrade from the first gen iPad Pro. I will be upgrading to the latest version and going back to a larger iPad Pro though. With the narrow margin screen and no home button I think the larger iPad Pro fits my needs better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    iPad Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I use the Apple iPad Pro 12.9-inch (3rd generation) to give this review, it was the best decision I’ve made. I simply cannot keep my hands off my iPad Pro. My favorite part is that I get majority of the MacBook Pro functions, while being able to also take written notes using the iPad Pro. LOVE! LOVE! LOVE!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Darn near a laptop replacement!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to carry around instead of my giant 15 inch laptop. Excellent screen size, but much more portable! Fast, multitasking is easy and the built in cellular option makes getting connected very much worth the $10 a month to add to my data share plan. Excellent device.

    I would recommend this to a friend
Sponsored