Customer Ratings & Reviews

First rate top of the line. I threw away my laptop

Very nice product nice online shopping experience.

This was a gift to my Grandson for his 1st year at college. He said it works great for r what they need and use there. He set everything up and seems to be doing well.

This experience was a series of good and bad issues, so bear with me. Good: I purchased this 13" iPad Air at Best Buy on sale. They had my color choice in stock. Bad: The iPad's wifi was defective, toggling on and off every 5 seconds. I have never experienced a defective Apple product! Good: I brought it into Best Buy, and the very busy Geek Squad Technician broke away for a minute to hear about the wifi issue and declared it was defective, and I can return it for another one. Bad: I took it the returns counter and they did not have another unit in stock. I would have to place an order for another one, but she said their computer would not allow her to order it at the sale price. She said I could take this up with the REGIONAL MANAGER. Good: The regional manager just happened to be in the store, assisting another customer with a complicated transaction, and I waited around 10 minutes. He was a very pleasant person, and quickly resolved the pricing issue, and ordered the replacement. So he saved the day! Bad: What if the RM wasn't in the store. What would have been my recourse? Take the defective iPad to Apple? Good: The replacement unit arrived at my house before noon of the next day, as the regional manager had stated. I was very pleased with that outcome from the RM. Not so Good: New iPad: While everything worked on the replacement iPad, for whatever reason, during the initial setup it required an update to the new and reportedly buggy IOS26. We have noticed that the iPad does exhibit the bugs, such as sluggish touch response or screen lockups, it is also not as stable and requires us to turn it off and on again more often than our other iPads. During the initial setup of the first unit, the update to IOS26 was not required, and was not chosen due to my aversion to reports of its bugs. Something to keep in mind until a better version of IOS is released.

Great tablet. I love my new iPad Air. I would caution that the 13” isn’t for everyone, it is a bit bulky but I use mine as a second screen for my MacBook and love the 13” screen. No issues as of yet, audio quality is good to me, the 60hz refresh rate is a non issue for me, the few games I do play run flawlessly. In all I have zero regrets with this purchase. Best tablet I’ve owned.

Good work great for ready books and music great for kids.

Very user friendly and easy to use. My husband really likes it!

I have always loved Apple products. Great deal, very happy with this!

Good experience as product has performed and met all expectations!

Bought it for my wife to replace her last one. Shes very happy with the size and the clarity of the screen.

Great IPad .. the size is amazing and all the apps outstanding

Had the lower end version. The air is much better in every sense.

Very nice. Screen is big and love the keyboard with it

With the keyboard, iPads are replacing heavy laptops.

I love my new iPad. I had a 12 inch but I dropped it cracked the glass in the upper left-hand corner so I ordered a new one and I love it. Thank you.

The whole purchase process was great along with my questions being answered and the right accessories being in stock. I have several apple products but this experience stood out.

Love it! Great product. Easy setup. Great gift idea!

Wonderful in every way. Easy to use. Very helpful employees to answer my questions.act

This is exactly what I've needed for a while. I decided to return to school and needed something smaller then a laptop to bring with me for classes.

The best IPad Air and best value purchased from best buy