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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 143 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 5.0 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and the generous screen size, which users find ideal for watching shows. Many also appreciate the device's portability, impressive battery life, and the enhanced speed provided by the M4 chip. While the display clarity is noted as a positive attribute, some users find the device slightly heavier than they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 143 reviews
  • Pros mentioned:
    Overall performance, Portability, Screen size

    Rated 5 out of 5 stars

    13 inch IPad Air M4 chip WI-FI 256GB Space Gray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much, I love how big the 13 inch screen is because I like screens that are big and very spacious, it’s the perfect size. The performance is excellent, it works very fast and efficiently. The portability is also very good, it’s not heavy for me, it’s actually very light. I would definitely purchase this again when the time comes again if needed. I am going to mostly use this iPad for school, since I major in graphic design this will be a great help for me and creating my designs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love My New Ipad!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My New IPad!!! So Much Bigger Than My Last One. Decided This Time…Not Even To Fret About Getting A Keyboard. Don’t Really Need One. Use My IPad Mostly For Pleasure, Surfing the Web, And Paying Bills…I’m Good!!! Also Enjoying The 3-Months Free Perks e.g. Apple Music, Apple TV, And They Even Let You Pay Around With Their Arcade Games. I Plan On Having This IPad For A Minute. Protected With A Nice, Hefty Case…I’m Good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen, and the weight is not too heavy for bringing in a bag. I purchased a keyboard to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for school!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled to use this product for my schoolwork. Since I own a MacBook 13-inch, I use it as a secondary monitor. It’s perfect for side-by-side schoolwork, which is especially beneficial in college. I often need a second monitor, and this one is incredibly useful, especially since I own Apple products. The ecosystem is seamless. I can easily AirDrop files between devices, and I use iCloud perfectly for all my projects and schoolwork. This ensures that everything is easily accessible. I highly recommend this product, especially if you’re an Apple product enthusiast who enjoys multitasking and having everything seem to work effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best IPad Gifts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPad for my college daughter. She absolutely loves it so much and it made things for her so easy and accessible. Totally obsessed and recommends it. She is super super happy with this IPad turning her assignmengs more easier and effectiveness

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the iPad along with the wireless keyboard case, now I feel like I'm using a laptop! Cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Ipad Pro if you're a student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good. It's perfect for taking notes and getting your daily tasks done! Choose the 13 inch for taking notes/Watching stuff. Prefer the 256 GB or 512GB if you want to keep it for a while (4-5 years). The pencil pro is apt, the screen is great and the features roll!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about my new iPad seems to work great. I enjoy the larger screen size and was lucky it sill just fit into my iPad carry case. With an iPad I rarely need my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPad. Easy to use. I’m not tech savvy but have no trouble using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Air if you think the 13 in is too big it’s not get it!! This was part of my push present and now use it everyday while being a new mom to track appointments and entertain me during those late night feedings it’s very slippery so you need a case if you’re clumsy and the battery life is great I charge it probably once a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and reliable!! Stays charged all day! Never worry about work not getting completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad M4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color and I love the up grade I had the M3 and I really loved it I was soo excited when the M 4 came out I was definitely getting the upgrade and I love using it each day and I got the 256 gigs it worth the money I am very happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my spouse. I bought it as soon as it was released and very satisfied. The features, camera quality, and touch responsiveness are all excellent. Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been extremely happy with the 13-inch iPad Air M4. The performance is outstanding. Everything from multitasking and note-taking to streaming, gaming, and photo editing feels incredibly fast and smooth. The M4 chip makes this iPad feel like it’ll stay powerful for many years. The 13-inch display is one of my favorite features. The extra screen space makes a huge difference for productivity, studying, and watching movies. The battery life easily lasts me through a full day, and the build quality is exactly what you’d expect from Apple: premium, lightweight, and solid. My only real complaint is the 60Hz display. A higher refresh rate would have made the experience even better, especially considering the powerful hardware. Face ID would also have been a nice addition, but Touch ID still works well. Overall, the pros far outweigh the cons. If you’re looking for a large, powerful, and reliable tablet without paying for the iPad Pro, I highly recommend the 13-inch iPad Air M4. It’s been an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Now he's my best co-worker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for daily work. I love how smooth it is; using two split screens makes the work much easier and significantly improves productivity. Additionally, the 13-inch size is incredibly comfortable for viewing all products without straining your eyes. The battery life is great and performs very well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad has worked perfectly, holds charge for 3-4 days of my work week without having to plug it in once. It’s also so snappy and has all the capabilities that it needs to for my work. I’m very happy with my purchase and the customer service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love the accessories available for my new iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my iPad after 10 years. I am not someone who needs the latest and greatest model; if it is still working, I’m still using it. Ten years of using my previous iPad finally took its toll on the battery. I did some research on what model would best suit my needs. I was ready to purchase from one of the club warehouses and happened to walk past a Best Buy. I was surprised to find out they would match the price of the warehouse down the road. I bought the iPad in addition to the magnetic keyboard. What a great setup. Battery life is fantastic. Photos and apps are much brighter and sharper on this iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size, Speed

    Rated 5 out of 5 stars

    Amazing IPAD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my daughter who just graduated. It has an amazing display and is the perfect size. It works extremely well and is fast. Everything you could want in an Ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen size

    Rated 5 out of 5 stars

    The Apple 13 inch iPad Air is fantastic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my old iPad. I love the larger size, it is lightning fast and has great versatilty from using it for work projects to personal projects. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Apple iPad 13-inch is a great upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13-inch Apple iPad is easy to navigate, especially with the magnetic keyboard. The speed is great and easy to see. I do much more on this unit vs going to the desktop computer. Thank You !

    I would recommend this to a friend