Customer Ratings & Reviews

As a professional storyteller and writer, the 13” iPad Pro M5 WiFi + Cellular given to me as a Christmas gift exceeds ALL expectations initially thought of. This machine is SOooo user friendly and it’s 512GB capacity has allowed me to make it my primary GO-To over my laptop and PC. Besides, it is so BEAUTIFUL! Thank you my big sister, SGT. C. J. Purn’l!

Great upgrade from a 12.9 4th generation iPad Pro to the M5. Night and day difference. The extra 6 GB of memory plus extra and faster cores combined with iPadOS 26 make everything run smoother and faster. Plus the OLED display is gorgeous, no comparison to the older LCD. No regrets upgrading, the M5 has me looking for excuses to use it. Hardly use my old MBP anymore now. While the Magic Keyboard is an expensive add-on, I’m glad I got it. The new aluminum frame and larger glass trackpad makes it even easier to switch from my MBP.

I purchased this Open Box (Excellent Condition) 13" iPad Pro to replace my 2021 12.9" M1 model. Best Buy offered the best trade-in value alongside the open box discount, making it a great deal. However, getting a working unit took some effort. This was my second attempt; the first unit arrived physically fine, but the eSIM was blacklisted as stolen and could not be activated. After spending hours setting it up and more time on the phone with Best Buy and T-Mobile, I had to dispute a restocking fee that Best Buy initially tried to charge for returning a blocked device. They waived it eventually, but being out of stock meant waiting two months for another unit to appear online. When the replacement arrived, I immediately verified the IMEI and eSIM status before doing anything else. Fortunately, this second unit was clear. The "Excellent Condition" rating was accurate—aside from a beat-up outer shipping box, the Apple box and the iPad itself looked and functioned completely brand new. The trade-in process for my old M1 went smoothly, and I received the full quoted value after holding onto it for a few days to ensure the new setup was solid. After several weeks of use, the iPad has been flawless. The device alone is an easy 5 stars, but the initial blacklisted device and customer service hassle bring the overall experience to 4 stars. Highly recommended, but always verify the cellular status on open-box items right away.

With the Magic Keyboard this device is a game changer. Absolutely love it! Wasn’t sure I’d use it but it gives me the benefit of not having to bounce in between both of my devices, with the benefit and ease of the features each share.

The processing speed is top notch. On top of that, the display is immaculate in the sunlight. I can see everything without having to find shade cover or hold my hand over the screen to block some sun. If you are outside with your iPad a lot, I highly recommend this product.

This is a powerful computer that has all the features needed. We chose the 512GB version for this iPad Pro because we won't be saving huge amounts of data to it, but never the less it is a very capable computer! We did get cellular and an attached keyboard. Great purchase, great product, will last for years!

I love my new 13inch iPad! It is more versatile than the laptop (Macbook) I had these last few years, though I am still learning about all its capabilities.

It hooked right into my phone and has been easy to work with

It’s a really great device—bright screen, fast performance, and excellent power and brightness. It’s exactly what I dreamed of.

This tablet is incredibly versatile. Whether I am reading, sketching, or watching videos, the display is stunning and the performance is buttery smooth. A great addition to my setup.

Has been great so far. Image is nice, size is huge, my daughter couldn't be happier with an investment into her college life.

I have had many ipads but this one just takes the cake! And buying from best buy gave me tons of assuarnce with my purchase and usung my best buy card to make the transaction!

Really great product. The Cellular upgrade allows the device to be used independently and is worth trying.

Very nice & fast. Will be using as a computer replacement.

Just purchased this new iPad Pro- 13 inch. It was exactly what I wanted. It was easy to set up. The screen delivers beautiful images.

Functional; works well; previous one lasted about four years before screen went out

Wife had one of the 1st ipads, I purchased ad s gift snd she absolutely loves the newer ipad

as expected it was great. Loved it and enjoying it.

This one here is an Awesome ipad from apple. I would recommend

It's very nice. I received it on time. I am happy with this with great deal