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Customer reviews

Rating 4.8 out of 5 stars with 3247 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ease of use, screen size, and performance of the 21.5" iMac. Many appreciate its design and find it to be a good value for the price. A common complaint is the lack of a DVD drive. Some users also expressed a desire for greater RAM expandability options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,247 reviews
  • Pros mentioned:
    Performance, Screen size, Speed

    Rated 5 out of 5 stars

    Excellent Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this I-mac . This is the best mac that I have every used. The screen is 21.5 inches and very clear. It is quick and have had know trouble out of it at all . It also sinc's with my i-phone and i-pad . It can take call's on it via the i-phone and do face time in the large version. No PC can compare to the Mac's at all. I have a dell desktop and laptop and they are so slow that you can make coffee and eat breakfast before they get booted up LOL. Anyhow , the I-mac is the best one that I have ever owned and I do hope it hold's up for a long time to come. Thank's for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    I'd rather switch than fight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PC since 95 and was under the mistaken impression that I was a happy camper. Then came the new OS. And another. And another and so on. After a time, I had thousands of dollars worth of totally useless software that just didn't seem to be compatible with any given version of Windows. Way to go, mighty Microsoft. Honestly, for the most part, I was content with the Windows experience. There are, however, way too many issues to be ignored. The constant updates. Crashes upon crashes... freezes. After awhile, whenever I'd see the Windows logo, I'd just cringe. I'd had enough. One day I was in Best Buy just looking around for something (small) to impulse buy and ended up in a conversation with a sales associate that led to my walking out the door with a brand spanking new iMac. I've made some questionable purchases before that I seriously regret, but this is most definitely not one of them. After spending 20 years with a PC, learning my way around the Mac has been fun, interesting, frustrating, aggravating and pretty much everything in between. I. Love. It. Oh, if only I had given Apple more consideration, I could have been Microsoft free a long time ago. Well, except for work... ya gotta suffer for a paycheck, it seems. The Mac design is simply elegant. Even the packaging is elegant. Sure, I get that Apple products can cost a bit more but from what I'm experiencing, it's well worth it. But for the computer itself... wow. The display is indescribably awesome. I watched an HD YouTube video that was stunning to the point that it felt like you could step through the display into that other part of the world. Working on the computer feels solid. Everything works so well together. In Windows, you can tell by the feel of any given program that there was a different design team involved and even between Office apps it feels like interoperability was an afterthought. In OS X, everything is seamless. Not only on the computer, but between devices. When they say "start an email of your phone and finish it on your Mac" they are SO not blowing smoke. You literally pick up on your computer where you left off. After having experienced my Mac for even the short period of time that I have, I'm having trouble wrapping my head around why Microsoft hasn't simply dissolved into just a footnote in history. I swore I'd never buy Apple products but now... I can't see myself buying a PC again. Between the Mac, the Galaxy Tab 4 and PS 3 & 4... why would I?

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance, Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, after years of Windows-based PCs, our most recent one crapped out and we decided to invest in something significant. So far, we have NOT been disappointed. I now only wish I had gotten the laptop because I love this machine. I love the design where there are so few components to plug in so my desktop (physical, not computer) is relatively clear for the first time in a decade, it's a fast computer, it runs smoothly, etc. There were some hiccups in transitioning documents, etc from the PC to the Mac, but that had more to do with the way the prior machine crashed than anything. Honestly, the biggest transitionary issue I've had has been the Quicken for Mac software I had to purchase, but that has to do with Quicken and not Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality; took less tan 10 minutes to setup. I setup multiple user accounts and really like the ease of setting parental controls. The graphics and audio are excellent quality; MAC OSX ease of use needs no description and the overall sleekness of the computer has a coolness factor. Not to mention the wireless keyboard, wireless mouse and slim main computer saves so much space and wire clutter. Looking forward to several years of good use out of this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer to replace my Dell laptop that broke. I had owned iPhones and iPads, but never a Mac of any kind and was used to always using Microsoft products/PCs for productivity. Every one I spoke with that had both PCs and Macs, recommended Mac and spoke enthusiastically about their experience. I realized portability wasn't really necessary for me so when I saw this iMac in the store, I kept gawking over the beautiful screen and simple/clean look of the hardware and software. My only pause was that I wasn't sure I wanted to learn a new operating system in the midst of taking care of a newborn as I had grown up using Windows and the Office Suite and knew them very well. I decided to take the leap and haven't regretted it at all. All of my xls, ppt, and doc files open just fine with Mac's version of these apps. Graphics are incredible. Speed is perfect. Operating system is much more clean and intuitive than Windows. It was also nice that it was $200 cheaper at BB than at the Apple Store. I don't think I'll ever go back to Windows--after having my Mac for over a month, I'm still in love with it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Performance

    Rated 5 out of 5 stars

    Very, very nice computer for the family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to navigate, quick and fast response, and very elegant. My whole family love our I-Mac. It's worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed
    Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    Great transition from a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iMac a month ago when our desktop PC died. My wife, who's not a techie, has said several times since then, "Have I told you how much I love our new computer?" Great speed, graphics, and apps. Don't know why we didn't make the leap earlier. The wireless keyboard that comes with the iMac is a little small if you are used to a full size keyboard. We just plugged our old one into a USB port on the iMac and it works fine. There is no CD or DVD drive built in to this iMac. You will have to buy an external optical drive if you need one.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an elegant and clean looking desktop. Great features out of the box and setup in minutes - faster if updating from another Mac. Great keyboard and mouse. Software is full Mac suite ... and now includes the Apple Works Suite. It doesn't get much cleaner and easier than this. Apple supports and updates their products and this will last for many years. Just get the RAM you need ... it can't be updated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 4 out of 5 stars

    BEST OF THE BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the age of 73 I have used microsolft products from day one. Along comes Window 8 & windows 10 and I am completely at a loss for the uselessness of the products. Enter MAC. Heard great things about it but everyone says first Very EXPENSIVE. Well guess what? Haven't had it very long learning is easy and runs circles around everything out there. WORTH EVERY PENNY!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Screen size

    Rated 5 out of 5 stars

    Great computer. Works super with my I Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our All-In-One IMac Computer was easy to set up and start using. It connects great with our phones. I like that there is only one item (the monitor). It saves space in our office. It seems to be very reliable and much easier to use than Windows. I would recommend it to anyone looking for a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    My 21.5 IMAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iMac. But so far I like it. I have always had P C 's before this so there is a real learning curve with this. But the is a real learning curve with windows 8.5 also. having had both I much prefer the iMAC. And to me it seams to be the better and faster with less crashes than windows 8.5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy and great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my upgrade from my 10 year old slowly dying Windows XP desktop. Going from a desktop with a wired keyboard, mouse, and tower this all-in-one has been beneficial in every way. The fact that in its sleep mode it uses less than 1 watt of power is stunning and leaves behind a very small footprint in terms of electricity costs. The screen is beautiful with very low glare in my sunroom Its functionality is practical and easy to use from the beginning for anyone young or old. I primarily use it for emails and web browsing and my son uses it for content creation (i.e. websites, video, photos, as well as other things for college and business work). With so many Windows products to choose from, each computer seemed to operate differently. After walking in to Best Buy and other stores trying out many systems, I noticed most just did not seem to be nearly as smooth and each to use as Apple's Mac. Each of Apple's products I used were consistent in speed and usability. While it may be considered a computer with a fortune on its price tag, I truly believe that this system will work extremely well for many years to come, and with Apple's updates it will surely only get better. Thanks to Best Buy's college deals, coupons, gift cards, and sales I was able to save hundreds of dollars for my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Speed

    Rated 5 out of 5 stars

    Apple over Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Apple person for quite some time now.Though this is my first iMac. I used it to replace an old HP. What a difference. The speed, graphics, and abilities of this machine so far outpace the HP when it was new. The intuitiveness of OS is by far superior to that of windows. Learn the Apple way of doing things and you will not be disappointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PC TO MAC- BEST DECISION EVER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iMAC because I was sick and tired of all the viruses i was getting on my PC Desktop. I've always had pc products when it came to laptops/desktops. I'd get a new one every year because of all the viruses etc..even though I had antivirus etc. Now I was very hesitant purchasing a mac even though I've had an iPhone since 2007. I was very scared that I wouldn't like the way macs platform was. I've used a mac before on someone else's laptop and never liked it..but i just closed my eyes and decided this is it. I'm done with PC. I have to try MAC. I bought the macbook pro, used for two weeks and fell in love. Then i decided I'm going to get the iMAC and boy is that a decision i'm so glad I made. Its so much more fun to work on the desktop than my macbook pro. they're both great, a million times better than the PC. Its just so comfortable and stress free. Everything is plain and simple and I love that! It seemed way more complicated on a PC. I have only been using my macbook and iMAC for a month, and I know that this is it. I'm NEVER going back to PC. Best decision I ever made..and trust me, I was 200% sure i'd hate the macs, but boy was I wrong! lol If your'e on the edge about purchasing the mac, don't be..just go ahead and buy it. You have 15 days to figure out whether or not you want to keep the product, plus no restocking fees on macs. I guarantee after using this product for just one week, you will know that its a keeper! And definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fantastic user friendly computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great having the entire computer in the monitor. Saves space on my desk. The computer is very fast, lots of storage space and very user friendly. Set up was so easy and I was making an iMovie within the first hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    So Glad I Switched To A MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Windows XP, I was overdue for a new computer. After listening to two friends rave about their MACs and knowing I had to learn a new system anyway, I decided to try a MAC. I'm so glad I did. The whole system just makes sense, is so easy and straightforward to use and simple. The few "quirks" on MACs that I had to learn didn't take long and I'm definitely not the "techie" type. I'd recommend a "Dummy" style book or laminated "Cheat Sheet" to get through the times when you forget how to do something. You may want to buy a DVD drive since it doesn't come with one. I switched my Magic mouse to work like a more traditional mouse too which has helped me. I recommend the switch to everyone! Definitely not regretting it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    new believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched our entire home computing system after our old pc desktop was 8+ yrs old and pc laptop was 6 yrs old. Had been fairly skepetical of the Apple fanboy nature of reviews, but were tied of our systems crashing all the time. Wife had an iPhone and iPad and we loved the simplicity of the airport extreme router we had. We thought it might be nice to have a Mac environment despite the higher cost. Bought this plus a MacBook pro and a 2tb time capsule all at the same time and have been very pleased. This desktop is very responsive, beautiful, and easy to set up learn for a newbie. Love how fast it is too. Still learning and have only scratched the surface of this machine, but pleased. Highly recommend making the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Speed

    Rated 5 out of 5 stars

    Best computer I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned Microsoft computers until now. That being said, I will never go back now that I have an Apple iMac the design is great. The graphics fantastic and it is super fast and super easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size, Speed

    Rated 5 out of 5 stars

    Excellent for home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a small business owner, I was looking for a computer that didn't take up a lot of space yet had a large screen, had significant storage space, was quick, efficient and had fantastic graphics. This is exactly what I wanted! I upgraded from a MacBook and will never go back. So happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It's a Mac...What Else is There to know?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the iMac this replaced (after 8-9 years of service). Yes they are more expensive, but look at this. I can run OSX, if I choose I can run Windows as a dual-boot, or in a virtual machine. I can run a Linux distro the same way. Yes its pricey, but it works out of the box. And when I got the new one, my Time Machine backup of the previous computer running OS-X 10.6 restored flawlessly, and now i have upgraded to Yosemite. Yes, some apps needed updates, but that is life in the big city. Same thing happened to me years ago when I upped my Windows box from 98 to XP. I'm happy.

    I would recommend this to a friend