Customer Ratings & Reviews

I've used iMacs since 2011, and while they're not all they're cracked up to be, I do like them. I switched because I liked the idea of not having to worry as much about viruses. Sure, there was a bit of a learning curve, as well as compatibility issues, but overall not too bad, except for MS Office for Mac 2011. If you use Outlook, there are functionalities that you had with Windows that are not in the Mac software (no back button, can't copy emails, have to type in folder name you want to move an email to instead of just choosing it, etc.) According to a MS representative, Apple limits them as to what they can put in their software for Macs because Apple wants you to use THEIR office software. Geez. My first Mac (21.5 inch in 2011) came with Snow Leopard. When Mavericks was offered for free, I upgraded, thinking things could only get better, right? Wrong. Outlook had issues. So when Yosemite came out, I upgraded to it hoping to “heal” Outlook, but Outlook developed even more issues and crashed when I was trying to fix it. I asked a local mac technician if I could downgrade my OS back to Snow Leopard and he said no. So that is what led me to having to buy a new computer- this 27 inch iMac. I will NEVER upgrade operating systems ever again on a computer or phone. Just use what the computer came with and what it’s hardware and software was designed for. Not too happy with the Mac keyboard, either. I'm used to 10-keying and the provided keyboard does not have one. So I bought the LMP 10-key that attaches to the Mac keyboard via a slot or groove that fits between the two. While mostly reliable, I have had lots of times where the 10-key disconnects from Bluetooth randomly. So it would be very helpful if the bluetooth keyboard that is provided with iMacs would have the 10 key keypad on there already so you don’t have to buy one more thing and mess with connecting yet another bluetooth device. The other gripe I have about the keyboard is you have to cramp your fingers up to do the Mac version of CTRL + C (or X, or whatever, depending on what shortcut you need), which is Command + C, etc. Also, unless you have a 10 key attached, you don't have a way to delete characters to the right of your cursor, only to the left. Another inconvenience. And make the keyboard solar! I'm waiting on a Logitech solar keyboard to come in. Ditching the Apple one on my most-used computer. Tired of all the batteries- between the Mac mouse, 10-key and the keyboard, seems I'm always changing batteries. So the Logitech keyboard has no batteries to change and has 10 key already! I do like the 21.5 and 27 inch screens. I don't think the 27 makes that much of a difference, though, and kinda wish I would have just bought another 21.5 inch. I have several programs, windows and applications open at the same time, so I thought the 27 would really help. It helps to help a little in some cases, but probably not enough to justify the price diff between the 21.5 and 27. The top of the 27 inch screen is higher than the 21.5, also, so I find myself straining my neck back a bit to use the whole screen. I'm getting used to it after a month + now, but still, for someone with neck and back problems, it can be a pain. Pun intended. ;) I can't raise my office chair up any further, either. I do like the all-in-one feature of the computer. I don't have room for a tower, so having just a screen to deal with fits my needs. The computer looks nice on my desk, too, and adds a touch of modernity to my office. Time Machine has been unreliable on my 21.5 inch. We’ll see what happens with the 27. Welllll,,,, hopefully I won’t have to find out! And, I do NOT like the fact that the new Macs DON'T HAVE A DISK DRIVE!! I didn't know this until I brought the 27 inch home and went to put a disk in it and was like, "Where is the disk drive?!?!" Fortunately, I still have my 2011 21.5 inch Mac. There are still times we need to use disks, Apple!!! Another issue I have with Macs is there is no refresh button in Finder. In my work, that would come in very handy.

We buy these for work and they are awesome. Run VMware in the Mac OS for windows applications. Nice and compact, and don't have to worry about viruses so much. Screens are big and clear. Apple's got it right! 5 Stars go to the Macs with the built in Flash memory drives(ssd), they run very fast.

This is my first Mac, which I bought for IOS programming. The screen is huge, but the text on it tends to be small. I had to lower the resolution to make things bigger. Something I was surprised by is a lack of built in cd/dvd drive. The computer is nice, it just takes time to get used to.

If you are starting from scratch the iMac is excellent. However if you are migrating from an older Mac you may encounter a number of apps that do not work. The absence of a CD drive may also be a problem, at least initially. Overall it is a great machine with a fantastic screen!

I purchased this computer for my family for internet use, email, and lite gaming for the kids. They play mostly web based games and games from the App Store. This is the 2nd computer in my home. We also have a windows machine that I use for both business and personal hobbies and interests. It took a few days to get adjusted to the MAC OS and Apple echo-system. Once I did I was fine. I've learned to embrace both OS and now I have the best of both worlds. This is a great computer and I'm sure I haven't even touched the surface of everything it can do. All in all a good purchase. The only downside is that it is a bit pricey, however I feel it was a good buy.

Use this mainly for work from home with the Adobe Creative Suite. Plenty of power to run Photoshop, Illustrator, and InDesign all at the same time. Only have two complaints. 1. Running a wired Apple keyboard, sometimes after a restart the keyboard isn't recognized and I have to use the included Bluetooth keyboard to login. 2. Second monitor isn't always recognize on wake from sleep. This may be more of an issue with the second monitor not being Apple or connected through an adapter instead of directly through Thunderbolt. Usually turning the second monitor off and then on again solves the issue.

The Imac never disappoints. I can always depend on the Imac's performance and ease of use. Rarely, will I ever have a problem which streamlines productivity.

With Apple adding in the upgrade USB 3.0 and 802.11 a/c WiFi adapter its worth the buy if you have an older iMac. The system seems pretty fast out of the box, but I would recommend that you upgrade the system RAM to the 32GB maximum, if you plan on using any of the Adobe suites or modeling software.

This product is everything we expected. Fast, fast fast. The screen resolution is amazing. Thank you Best Buy for carrying Apple products.

This replaced my 2008 computer after what if feel the new Mavericks operating system messed it up. On this computer it appears to be working good since it came installed. I love the larger screen which allows to have two full size documents up at the same time. This has been extremely helpful for our son and his Word and Excel projects that need to go together. I am having a hard time getting used to the wireless keyboard that comes with the computer. The calculating keyboard has been removed and there is no backspace key. It is throwing off my finger placement. The display and full programs that come installed are wonderful. There is no DVD RW/CD Driver so I did purchase a stand alone unit. This is ok but takes up one of the 4 usb ports. Overall the IMac is easy to use. My 1st grader has no problems using it

Love the large screen, brilliant colors and speed. Always been a Microsoft person, however Apple makes it easy to transition over.

I bought the IMAC as an open box purchase. The price was right. The Geek squad was great at helping this old PC owner figure out my new tool. I've purchase Best Buy's service plan along with this computer. It just seemed like the way to go since The nearest Apple Store is in Chicago Land (3 hours away). I prefer dealing with people in person and the staff in Peoria is great.

I have no complaints so far. Still getting used to the huge display, but everything is crystal clear even without the Retina display. Setup was simple and you are walked through the entire process, but it did require two upgrades to get everything current. I haven't purchased an Apple computer in a few years, so I didn't know that Apple had eliminated optical drives, but I'm able to work around this since I only use my optical drive occasionally.

I'm used to a pc so this has been different for me to use. I did need help learning the new system. Wish Best Buy offered more in-store tutorials. Some of the products you need to use with this Apple don't alway work well. Like the Blu-Ray drive and the HP printer. Apple doesn't offer a printer specifically for their computer. There is not an internal CD/DVD drive.

looks great, awesome 27' screen and keeping things clean and easy by not having too much wire. also very easy to upgrade ram memory if needed. but its a bit pricey for what it really is, can built one better for the price spent.

I recently bought an iMac 27" computer and was very disappointed to find that there isn't a CD/DVD drive in this computer. When I bought it, I assumed there was, and was very surprised to find that I have to buy an external drive, even just to load the Best Buy security software. Someone should have mentioned this to me!!

When the newest 5k Retina is not needed, these older 27" iMac's will get the job done. Perfect for home office and light editing jobs, it's been perfect for our "average" use. Built-in speakers are surprisingly loud and overall fan noise is quiet low when on. The included wireless mini-keyboard & mouse are nice as well.

Just started using it a week ago and it's working great just as recommended. I'm yet to explore all that many features on this apple PC, but it's working fine so far. Love the size of the monitor and the resolution. Wish the keyboard comes in different colors. Migrating files from my windows PC was a breeze.

With my first Mac it takes a 1/3 the time for my morning check in/ups. What was I doing wasting all my time with my old PC. I don't worry about bugs, malware, or spammers. I now have time to read the whole paper not just the headlines. Price was my excuse but with my life back it seems cheap now.

This 27" IMac would have perfect for Christmas gift, but the box has some damage around the corners and the handle was missing during the delivery. So decided to return it and get a replacement. Other than that, it is a great computer with a big screen size.