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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 45770 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2289 Showing 45,761-45,769 of 45,769 reviews
  • Rated 1 out of 5 stars

    Horrible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it online 5 days ago and still have not received my code! Terrible system. I called customer support and they were no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital Download Not Working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't opt for the digital download. I never received the email with the iTunes card code. I'm going on 30 minutes of hold here so far with Customer support :-(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't buy a second one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a first code early in the morning and had no problems. In the afternoon tried to buy a second one, and I never got the code. Today I got an email saying that the order was cancelled because it couldn't get verified.... Two orders had the exact same info (credit card, address, etc). That's BS.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Far more than 15 mins

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It take about 18hours till I received the redeem code, no other support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Email Delivery Slackin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it at 940pm on 8/16/20 and waited until 130a on 8/17/20, then cancelled it. Not worth the hassle when you want something instant. Kind of the point to digital gift cards.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my gift card today only to find out it wasn’t even activated by Best Buy , talked to apple support for 20 minutes and they said I had to go buy another 100 gift card to get 200 credited smh .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, takes days?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to order, they took money out of my account and was not delivered. After 2 hours and on hold with support and disconnects, I was told that since my email and the gift recipient emails were different that I may have to wait a few days. WTF?!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will wait until they feel like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for an hour. could have drove to walmart. Went to PC game supply online they literally sent the code to me in 5-10 SECONDS. Cancelled worst buy order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless to Download Music With

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music files are not saved as mp3s. They are saved as itunes files, so they can't be played back on anything but itunes. I had to fight and fight with Apple to get a refund on a song.

    No, I would not recommend this to a friend
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