Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 744 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

99%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the 9.7-Inch iPad Pro's screen size, ample storage, and lightweight design. Many appreciate its ease of use, performance, and camera quality, while some find the price to be high. Positive feedback also highlights the device's memory capacity and battery life. A few users mentioned challenges with the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 744 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and lightweight. It becomes really evident why it's worth the few extra dollars when watching videos or using apps with intensive animation and highly responsive interfaces. For me the larger models were ideal for use but not for easy inconspicuous transport. The 9.7 inch iPad Pro was the perfect fit for my budget and my bag. Jonre Fuzion (The ATL Ghost Producer) Pitchbend Music and Media Inc.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    The most powerful iPad to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful for work and personal use. The four speakers offers great sound which is good for gaming and movies. Easy to grip and work with onboard keyboard or optional. Add on keyboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPad 4th gen, and with all the updates over the last few years it didn't operate as smooth as when it was new. The iPad Pro is such an impressive upgrade, and now has 256G memory for plenty of movies and TV shows. I switched everything to Apple a few years back and things have been so much simpler. I will be replacing the rest of the family's older iPads over the next year with iPad Pro's.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Lightning Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a much older ipad and love this device. Lightning fast and love the fact that it's offered with 256G. Still can't get rid of the lap top, but can have a lot of fun with this ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage, Weight

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Had 3rd generation and this iPad is lighter, faster and has more storage..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro. It has so much room for all the items I want to download. With 256 GBs I can download every app, every movie and every song that I may want to hear. The quality of the picture is excellent. With four speakers, I do not need to add any Bluetooth speaker to watch any movie or TV show that I may wish to see. I would strongly recommend this product to any of my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Face talk is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the hole mini iPad and was not all that impressed. I have had many iPhones and liked the 6+.... So, when I had room in budget for the iPad Pro. I went and got it. I use half of the 256GB HD for my digital movies and rest is for apps, and music. I use google sheets for work and with the IPad Pro Its much easier then on my phone. Easy to zoom in and out on almost every thing.....

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A very good option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering buying a small laptop for travel reasons (needing something compact with more capacity). Unfortunately while considering my options I dropped my old 64 GB iPad cracking the screen. This prompted me to reconsider my options and I went with the 256GB iPad. I am glad I did. It is an excellent alternative. I have the extra memory I wanted in a compact package.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Liking the upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an iPad Mini w/Retina for a few years, and it still works fine, but got tired of bumping up against the 32G ceiling. Went for the new iPad Pro 9.7 w/256G, hoping it'd last me forever. Best Buy having the recent $100 off promo on newest model finally got me to take the plunge. Maybe it seems like a small thing, but I really like the Touch ID on this one that my old mini didn't have. Also glad that they didn't lose the headphone hole, since I use it for a stylus lanyard when not for headphones. The new external speakers are a great improvement! Topped it with Apple's Smart Cover, and so far I really like that (I have a full leather case on the mini). The Cover gives easier access to buttons & ports and keeps the lighter/thinner feel, etc.. Only small downside is the slipperiness of not having anything on the back of the case, so I have to be a bit more careful. So far, I really like everything about this device. Fast &, smooth, nice, big and beautiful display, and lots of storage! Easy to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love the new pro ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual apple came through. This pro has tons of memory! I love love It. It is also faster on all apps and anything I am doing on. The pro can do excel and word also, great feature. I rarely use my laptop anymore, my iPad s are my go to. This pro 256 is my sixth one. I use them all. Apple products are so user friendly. Can't say enough good things about the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great new I-pad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second I-pad I've owned and the improvements over the second generation I-pad are noticeable. Very fast processor and great camera are the first things that come to mind. This I-pad Pro has wifi only, but previous I-pad was cell capable and we never used it so we decided to go without the cellular option. Also, with Best Buy price match, got a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super pleased with my new iPad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPad, and I love it even more than my first one. It's lighter, thinner, sleeker, and most importantly, it has a TON of memory. I wish it had even more, but I primary use this to download movies and TV shows to take with me when travelling. I no longer have to worry about choosing just a few movies to take with me like I did with my old iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to play with and use. Perfect size. Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and capacity. I have an Mini Air Pro 4 also, but like this better for working, photo, and streaming purposes. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Weight

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my Ipad. Fast, clear, and lite. Apple fan for life!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    I pad pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use. Light weight, fast, would recomend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    Excellent New Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 other iPad tablet models and this newest iPad Pro 9.7 model is an excellent addition to the tech toolbox. I wasn't a fan of the original larger size but the 9.7 is ideal for visibility and transportability. The ePencil is great for docs signing and cursive note taking/drawing and the added storage space (I got the 256 gb) is real helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Why did I wait so long?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no personal great love for Apple-specific products and got my first iPad several years ago after using various android based products quite successfully, but with unhappy limitations in OS and app development. The previous Retina 4 I got was not good with wifi and I figured it was just Apple, since the warranty replacement had identical issues. I endured it for several years, until I got this new 9.7 Pro. It's great with my "old" apps and I got the largest capacity so I can freely add apps. WiFi is far superior to my old iPad 4 and able utilize signal even when it's weak! The screen is crystal clear and while I don't need a lot of media, I am discerning in my music quality so was pleasantly surprised that it was quite acceptable for my limited uses, especially with my specialty earbuds! I use it primarily as a tool for teaching private music lessons and it has easily downloaded, surfed and pulled up whatever I need quickly and efficiently. I wish I had updated sooner and am pleased with the quality of this device. Getting it with the added bonus of 2 years to pay with no interest made it infinitely affordable, so doubly good for my growing business of teaching.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Power button

    Rated 5 out of 5 stars

    Great upgrade from iPad 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prolonged an upgrade until I just couldn't take it. The decision between the 9.7 and 12 pro was the toughest part. I chose the 9.7 due to familiar size and need for a smaller foot print for my type of work. Works great, fast processing, great resolution but noticed that I have to hold the power button longer to turn off. Small gripe.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    I ordered the 9.7 a week before the 10.5 arrived

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 9.7 iPad Pro a week before the new 10.5 Pro came out. A great price, 12 month BB financing, and Apple care purchased and financed thru BB...a great Best Buy deal. However, the 10.5 had better specs, a larger and better screen, faster processor, etc. for only $100 more. So I returned the 9.7, unopened, and I will be ordering the 10.5 this month. I gave the 9.7 four stars rather than five, because of the pricing. If there had been a $200 difference between the two models, then I would have kept the 9.7.

    I would recommend this to a friend
Sponsored