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Customer Ratings & Reviews

Your price for this item is $514.99
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 3676 reviews

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  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,676 reviews
  • Rated 5 out of 5 stars

    Love my headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones; everything about them is excellent. The sound cancellation is amazing, especially for a mom of five. I also love how long the charge lasts. Overall, I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best AirPods, the sound is amazing and the best part they are so comfortable to use it doesn’t hurt the ear they felt so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooo worth it!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the AirPods Max in lavender, and I’m really impressed! The pickup process was super easy, and the staff member who helped me out was really friendly, which made the experience even better. The lavender color looks amazing—it’s subtle but unique—and the build quality feels top-notch. They’re comfortable to wear, and the overall design is sleek and stylish. Definitely happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple's Latest Headphones: A Game-Changer in Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Apple’s newest headphones for a few weeks now, and I have to say, they truly redefine what premium audio products can offer. Sound Quality: The sound is nothing short of spectacular. The bass is deep and rich without overwhelming the mids and highs, which are incredibly clear and crisp. Whether you’re listening to your favorite playlist, watching movies, or enjoying a podcast, the sound experience is immersive and balanced. The spatial audio feature takes things to the next level, making you feel like the sound is coming from all around you, perfect for watching movies or gaming. Noise Cancellation: Apple has seriously upped their noise-canceling game. It’s like flipping a switch between the world around you and your own personal soundscape. Even in noisy environments, like the subway or a bustling coffee shop, I found that the noise cancellation was incredibly effective without any discomfort or pressure that you sometimes get with other brands. Comfort: The design is sleek and the ear cups feel like they were made for long-term wear. The padding is soft, and the overall fit is snug without being too tight, so you can wear them for hours without any discomfort. The lightweight design also means I barely feel them on my head, making them perfect for extended listening sessions. Battery Life: Apple's claim of an all-day battery life is spot on. I’ve gotten through long flights, entire workdays, and several podcast marathons without needing to charge them. Plus, they charge fast. A quick 15-minute charge gives you hours of playback, which is perfect when you're on the go. Design and Build: These headphones not only sound amazing, but they also look stunning. The finish is smooth and high-quality, and the folding mechanism is sleek and sturdy. It’s clear Apple put a lot of thought into both aesthetics and durability. Smart Features: The integration with Siri and Apple’s ecosystem is seamless. I love being able to control everything from music to calls with a simple tap or voice command. The head-tracking with spatial audio is a fun and functional addition, and it really does make a difference when you’re watching movies or shows in Apple TV+. Overall, these headphones are a massive win for Apple. Whether you're an audiophile or just someone who enjoys top-tier audio, these headphones deliver an exceptional listening experience in every way. If you're already in the Apple ecosystem, these will feel like a natural extension of your devices, and if you’re new to Apple, you’ll be hooked after the first listen. Rating: 5/5 – Truly a premium experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound as i expected I love the color I can recommend this to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product if on discount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my honest review after paying for them with my own money. I purchased when they went on sale and do not regret the decision. Best Buy offered the best price for these at around $100 off. The original msrp is just a bit too high but at the discounted price point it feels right for the quality you’re getting. The sound quality is fantastic, especially when integrated into the Apple ecosystem’s lossless audio. The battery life of ~20 hours has never been an issue for me since just five minutes of charging or so can get you 1-2 hours of listening. They are built very sturdy and feel extremely premium. They fit quite comfortably on my head, I’ve always had a big head/ears so I was relieved that these did not give me any issue. My partner who has overall smaller head and ears thinks they are the most comfortable pair of headphones ever and now wants a pair too after trying them. I live in a tropical climate and have not had any issues with sweating after hours of continued use in 73 degree air conditioning at home. Some people have complained about the smell of the ear pads, but in my opinion this is mainly coming from a chemical in the material used. Out of the box, you will notice a chemical smell on the pads which is normal, but after sweating the scent of the chemicals can mix with it which is what people are encountering. However, they are removable and washable with detergent and water. This should remove the odor and keep them clean - Apple has guidelines on their website as to how to do this safely. Would definitely recommend grabbing them if on sale as long as you understand that they require a bit of effort here and there to maintain clean and in tip top shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, reliable performance, and worth the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a while now, and overall I’m very satisfied with the experience. The build quality feels solid and well-designed, and everything worked right out of the box without any issues. Performance has been consistently reliable, whether for daily use or longer sessions. The sound quality is clear and balanced, and comfort is better than I expected, even after extended use. Small details like design, materials, and ease of setup really show the level of thought that went into it. It’s not the cheapest option on the market, but the quality and user experience justify the price. I would definitely recommend this to anyone looking for a dependable, well-made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max to the Maxxxx

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max USB-C The AirPods Max with USB-C refresh keeps everything people love about Apple’s premium headphones while adding the convenience of modern charging. The sound quality is still top-tier—rich bass, crisp highs, and incredibly detailed mids. Spatial Audio with head tracking remains one of the most immersive listening experiences available. Active Noise Cancellation is excellent, blocking out background noise without that overwhelming pressure some ANC headphones have. The new USB-C port makes charging easier and more universal, and the build quality feels luxurious with its aluminum ear cups and breathable mesh headband. They’re a bit heavier than other headphones, and the case still isn’t very protective, but comfort and performance stay strong. Overall, the AirPods Max USB-C deliver premium sound, premium features, and premium feel—perfect for those who want the best listening experience in the Apple ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design with Apple ecosystem integration.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal ear cups of the AirPods Max give them a premium look compared to other brands on the market. The sound quality is good(okay), literally better than the AirPods Pro due to their larger size. However, the cushions could use a different material, as they don’t dissipate heat well, and I often have to wear a beanie before putting them on. Overall, I think they’re worth the money, especially since I purchased them during a Cyber Monday sale and also received a $25 AMEX credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound and Comfort Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone with a tech background and a love for quality sound, the AirPods Max with USB-C exceeded my expectations. The audio quality is incredible, rich bass, crisp highs, and perfectly balanced mids. Spatial Audio really brings music and movies to life, and the noise cancellation blocks out everything when I need to focus. The comfort level is top-tier; even after hours of use, they don’t feel heavy or tight. The Blue finish is gorgeous, stylish and sophisticated without being flashy. I love the new USB-C port; charging is faster and more convenient, especially since I can use the same cable as my MacBook. Battery life is impressive too, it easily lasts me through long study or work sessions. As a college student and creative professional, these are perfect for both productivity and relaxation. They deliver studio-quality sound in a sleek, durable design that’s made to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Excellent purchase! I'm delighted with these headphones. The sound is clear, powerful and well balanced, with very good bass without distortion. They are super comfortable, even after wearing them for several hours, and fit perfectly. The battery lasts a long time, they connect quickly and the audio quality for calls is also excellent. In addition, the design is modern and elegant. Without a doubt, they exceeded my expectations. I recommend them 100% for music, calls and daily use. They are totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max Honest Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are easily worth five stars. From the moment I put them on, I could feel the premium build quality — the stainless steel frame is solid but not heavy, the memory foam ear cups are insanely comfortable, and the knit headband makes long listening sessions easy. The sound is incredible, with crystal-clear highs, natural mids, and deep, controlled bass, and the spatial audio with dynamic head tracking makes music and movies feel totally immersive. The active noise cancellation is top-notch, blocking out everything around me, the transparency mode works perfectly when i need to hear my surroundings. They pair instantly with all of my Apple devices and they switch seamlessly between them with no problems, as-well as the integration of Siri making controlling music and calls effortless. The battery life is impressive too, with 20 hours of listening and fast charging giving over an hour of use in just five minutes which gets me through my day. Overall, they’re not just headphones — they’re an experience, combining comfort, performance, and Apple’s ecosystem perfectly, and honestly, I can’t recommend them enough to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and not heavy on my head at all, you can easily change the size as well to fit your head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very good sound quality. I love the color. Came packaged very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Apple AirPods-Great Decision in Purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband! He absolutely loves them! The battery life so far is great. You get what you pay for when purchasing these headphones! The sound quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with the sound quality on these headphones and when I wear them I feel like I'm in another world listening to the actual artist in the studio. They sound too good and the noise cancellation is scary good. The transparency mode will make those with below average hearing think they have perfect hearing. When you hold these headphones they feel like top quality and all you need is a good hard case to protect them. You'll be very pleased with these just get them while on sale if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Work and Life with a Newborn

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed these during Best Buy’s Black Friday in July event and I use them every day at my desk. The sound is crisp, the build feels premium, and the noise cancelling is incredible. With a newborn at home, it really helps me stay focused at work. I’m fully in the Apple ecosystem, so these pair seamlessly with all my devices and fit right into my setup. The transparency mode is also great when I need to stay aware. Totally worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third pair… still loving them so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me clarify— i dont have three pairs of AirPod Max’s currently. First I bought pink, didn’t really ever like the color. Worked fine. Traded for green (loved the color), also worked fine, then purple (this girl’s fave color) came out, and I really wanted them! So, traded in the green for the purple. I am completely immersed in the Apple ecosystem (Apple TV, iPad, iPhone, MacBook, AirPod Pros.. all the Apple things), so it made sense to me to get over-the-ear headphones from Apple. I was having some connection difficulties with my Apple TV at first, so I googled the issue and found a solution on Reddit that fixed it. I work from home 90% of the time, and I wear the headphones basically all day, whether I’m at home or in the office, so they get plenty of use. I got clear covers for the ear pads and the headband off of Amazon along with covers for the ear cups (off Amazon too) for some protection. I got AppleCare, but I’m hoping I never have to use it. I haven’t had the purple ones long enough to comment on longevity, and I’ve heard the horror stories where they break/brick… I guess I’m just willing to take that risk. They’re stupid expensive… I do NOT think the price is fair… but that’s everything Apple, right? Anyways, I love them so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, long battery life. Amazing product overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to love these, but…

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. The sound quality is truly amazing, the best I’ve ever experienced from any kind of in-ear or over-ear. I read a lot of reviews before deciding to try them and kind of ignored that many people mentioned the weight. The weight is definitely a factor for me. The catalyst for even considering AirPods this expensive is because my ears push my AirPod pros out. I had found some things that were working OK to help keep them in my ears, but those were kind of a pain given that I still wasn’t getting the sound experience I should be getting from AirPod Pro. I kept these AirPods Max for a couple of weeks and made a point of very carefully using them as much as possible to try and evaluate if they are right for me. The big thought I was having when I decided to make the purchase is we travel overseas at least once a year and I really wanted to have long battery life, really good sound, and total noise cancellation while on international flights. What I discovered is the weight of them makes my neck a little tired after a while and if I take them off, it is really not comfortable to wear them around my neck. Things I didn’t realize were important until after I had them: I often use one AirPod. It allows me to remain focused on what’s going on in the room but still enjoy a little music or have Siri talk to me in my ear rather than announce to the whole room what’s going on with my phone. I set a lot of reminders and alarms to keep me on task and on track and on time. So as I actually tried to find how and when I would use these, what I discovered is I wouldn’t use them very often, and the times when it’s really appropriate for me to use them, they aren’t very comfortable. Two big design flaws: the ear cups bang together if you’re not wearing them and they are not in the little case. That will eventually dent and scratch the corners. I found some silicone covers for about $20 on Amazon that worked great to protect them, but it irritated me that after spending that much money, I needed to buy something else just to keep them in good condition. Also, there is no way to turn them off without putting them in the magnetic case. So if you just take them off your ears and put them around your neck the battery continues to run down. Apple has a lot of work to do here. In my humble opinion, there’s a very small audience of people who would actually love these. To me, definitely not worth the money.

    No, I would not recommend this to a friend
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