Customer Ratings & Reviews

I held off on buying the AirPods Max for a long time because of the price, but after using them for a few weeks… I finally get the hype. These things feel like someone engineered silence and comfort into a piece of art. The sound is insanely clean. It’s not just “good headphones” quality—everything feels layered, like the music suddenly has depth I wasn’t hearing before. The spatial audio effect makes certain songs feel almost live, which is wild the first time you experience it. The noise cancellation is honestly the best part for me. It’s not a “muffle,” it’s a disappear. My apartment suddenly feels quieter, flights are 10x more peaceful, and even busy coffee shops feel manageable. The transparency mode is freakishly natural too—switching between the two feels like shifting reality. Comfort-wise, they’re way better than I expected. The knit headband and the cushions make long listening sessions easy, and they don’t clamp your head like some other high-end options do. Battery life holds up great, the controls are simple, and the build quality feels premium in a way that’s actually noticeable. They’re definitely an investment, but if you care about sound, comfort, or just blocking out the world… they’re worth every penny.

I love these headphones; everything about them is excellent. The sound cancellation is amazing, especially for a mom of five. I also love how long the charge lasts. Overall, I love them.

I’ve had a great experience with Apple’s wireless headphones. The sound quality is crisp and well-balanced, with clear highs and solid bass that make music, podcasts, and calls enjoyable. The seamless connectivity with my Apple devices is one of the best features—pairing is instant, switching between devices is effortless, and the connection remains stable. The design is comfortable and lightweight, even during extended use, and the battery life easily gets me through the day. I also appreciate the intuitive controls and reliable noise cancellation, which helps me stay focused whether I’m working, commuting, or relaxing. Overall, Apple wireless headphones deliver excellent performance, convenience, and quality. They’re a worthwhile investment for anyone already in the Apple ecosystem or looking for dependable, high-quality wireless audio.

Man I love these things the hype on them were real I got them for the wife and fell in love with them so I got them on sale during Black Friday for myself everyone in my family loved them and they ordered some too on cyber Monday if u see any sales I say jump on it they are amazing and so comfortable I can wear them all day and they never hurt my head or ears like most headphones do even with my covers I put on them which is nice especially for my father who has health issues and can’t really wear things for long periods of time as he has become more sensitive to aches and pains but he can wear these all day and enjoy his movies and tune out all the craziness of the outside world even when mom doesn’t let him watch his movies on the tv he’ll just use his iPad haha

These are the best AirPods, the sound is amazing and the best part they are so comfortable to use it doesn’t hurt the ear they felt so good.

I recently picked up the AirPods Max in lavender, and I’m really impressed! The pickup process was super easy, and the staff member who helped me out was really friendly, which made the experience even better. The lavender color looks amazing—it’s subtle but unique—and the build quality feels top-notch. They’re comfortable to wear, and the overall design is sleek and stylish. Definitely happy with this purchase!

I've been using Apple’s newest headphones for a few weeks now, and I have to say, they truly redefine what premium audio products can offer. Sound Quality: The sound is nothing short of spectacular. The bass is deep and rich without overwhelming the mids and highs, which are incredibly clear and crisp. Whether you’re listening to your favorite playlist, watching movies, or enjoying a podcast, the sound experience is immersive and balanced. The spatial audio feature takes things to the next level, making you feel like the sound is coming from all around you, perfect for watching movies or gaming. Noise Cancellation: Apple has seriously upped their noise-canceling game. It’s like flipping a switch between the world around you and your own personal soundscape. Even in noisy environments, like the subway or a bustling coffee shop, I found that the noise cancellation was incredibly effective without any discomfort or pressure that you sometimes get with other brands. Comfort: The design is sleek and the ear cups feel like they were made for long-term wear. The padding is soft, and the overall fit is snug without being too tight, so you can wear them for hours without any discomfort. The lightweight design also means I barely feel them on my head, making them perfect for extended listening sessions. Battery Life: Apple's claim of an all-day battery life is spot on. I’ve gotten through long flights, entire workdays, and several podcast marathons without needing to charge them. Plus, they charge fast. A quick 15-minute charge gives you hours of playback, which is perfect when you're on the go. Design and Build: These headphones not only sound amazing, but they also look stunning. The finish is smooth and high-quality, and the folding mechanism is sleek and sturdy. It’s clear Apple put a lot of thought into both aesthetics and durability. Smart Features: The integration with Siri and Apple’s ecosystem is seamless. I love being able to control everything from music to calls with a simple tap or voice command. The head-tracking with spatial audio is a fun and functional addition, and it really does make a difference when you’re watching movies or shows in Apple TV+. Overall, these headphones are a massive win for Apple. Whether you're an audiophile or just someone who enjoys top-tier audio, these headphones deliver an exceptional listening experience in every way. If you're already in the Apple ecosystem, these will feel like a natural extension of your devices, and if you’re new to Apple, you’ll be hooked after the first listen. Rating: 5/5 – Truly a premium experience!

This is my honest review after paying for them with my own money. I purchased when they went on sale and do not regret the decision. Best Buy offered the best price for these at around $100 off. The original msrp is just a bit too high but at the discounted price point it feels right for the quality you’re getting. The sound quality is fantastic, especially when integrated into the Apple ecosystem’s lossless audio. The battery life of ~20 hours has never been an issue for me since just five minutes of charging or so can get you 1-2 hours of listening. They are built very sturdy and feel extremely premium. They fit quite comfortably on my head, I’ve always had a big head/ears so I was relieved that these did not give me any issue. My partner who has overall smaller head and ears thinks they are the most comfortable pair of headphones ever and now wants a pair too after trying them. I live in a tropical climate and have not had any issues with sweating after hours of continued use in 73 degree air conditioning at home. Some people have complained about the smell of the ear pads, but in my opinion this is mainly coming from a chemical in the material used. Out of the box, you will notice a chemical smell on the pads which is normal, but after sweating the scent of the chemicals can mix with it which is what people are encountering. However, they are removable and washable with detergent and water. This should remove the odor and keep them clean - Apple has guidelines on their website as to how to do this safely. Would definitely recommend grabbing them if on sale as long as you understand that they require a bit of effort here and there to maintain clean and in tip top shape.

This item is honestly very well put together it was a Christmas gift for my daughter and she absolutely loves it she cant stop talking about how loud the can be and still sound so clear and they are comfortable i know because i used them also lol the color is honestly really cool something you dont see to often on headphones she really loked the case it came with and the customer service at bestbuy the best the explained the item very well and answered all our questions even though they were super busy never once we felt rushed amazing job by bestbuy employees overall its an amazing item and my daughter truly loves it she even put a hello kitty ears on it lol

Good sound as i expected I love the color I can recommend this to my friends

I’ve been using this product for a while now, and overall I’m very satisfied with the experience. The build quality feels solid and well-designed, and everything worked right out of the box without any issues. Performance has been consistently reliable, whether for daily use or longer sessions. The sound quality is clear and balanced, and comfort is better than I expected, even after extended use. Small details like design, materials, and ease of setup really show the level of thought that went into it. It’s not the cheapest option on the market, but the quality and user experience justify the price. I would definitely recommend this to anyone looking for a dependable, well-made product.

AirPods Max USB-C The AirPods Max with USB-C refresh keeps everything people love about Apple’s premium headphones while adding the convenience of modern charging. The sound quality is still top-tier—rich bass, crisp highs, and incredibly detailed mids. Spatial Audio with head tracking remains one of the most immersive listening experiences available. Active Noise Cancellation is excellent, blocking out background noise without that overwhelming pressure some ANC headphones have. The new USB-C port makes charging easier and more universal, and the build quality feels luxurious with its aluminum ear cups and breathable mesh headband. They’re a bit heavier than other headphones, and the case still isn’t very protective, but comfort and performance stay strong. Overall, the AirPods Max USB-C deliver premium sound, premium features, and premium feel—perfect for those who want the best listening experience in the Apple ecosystem.

The AirPods Max sound really impressive and feel like a big step up from regular headphones. The bass is strong but not overwhelming, so music still feels clean and balanced. Voices and instruments sound natural and clear, which makes songs easy and enjoyable to listen to. The highs are smooth and not too sharp, so your ears don’t get tired after a while. Noise cancellation works great and helps you focus on the music without distractions without noises in the background,amazing quality, and comfortable at using, the shipping was very fast it came the same day i purchased it.

The metal ear cups of the AirPods Max give them a premium look compared to other brands on the market. The sound quality is good(okay), literally better than the AirPods Pro due to their larger size. However, the cushions could use a different material, as they don’t dissipate heat well, and I often have to wear a beanie before putting them on. Overall, I think they’re worth the money, especially since I purchased them during a Cyber Monday sale and also received a $25 AMEX credit.

As someone with a tech background and a love for quality sound, the AirPods Max with USB-C exceeded my expectations. The audio quality is incredible, rich bass, crisp highs, and perfectly balanced mids. Spatial Audio really brings music and movies to life, and the noise cancellation blocks out everything when I need to focus. The comfort level is top-tier; even after hours of use, they don’t feel heavy or tight. The Blue finish is gorgeous, stylish and sophisticated without being flashy. I love the new USB-C port; charging is faster and more convenient, especially since I can use the same cable as my MacBook. Battery life is impressive too, it easily lasts me through long study or work sessions. As a college student and creative professional, these are perfect for both productivity and relaxation. They deliver studio-quality sound in a sleek, durable design that’s made to last.

The AirPods Max are easily worth five stars. From the moment I put them on, I could feel the premium build quality — the stainless steel frame is solid but not heavy, the memory foam ear cups are insanely comfortable, and the knit headband makes long listening sessions easy. The sound is incredible, with crystal-clear highs, natural mids, and deep, controlled bass, and the spatial audio with dynamic head tracking makes music and movies feel totally immersive. The active noise cancellation is top-notch, blocking out everything around me, the transparency mode works perfectly when i need to hear my surroundings. They pair instantly with all of my Apple devices and they switch seamlessly between them with no problems, as-well as the integration of Siri making controlling music and calls effortless. The battery life is impressive too, with 20 hours of listening and fast charging giving over an hour of use in just five minutes which gets me through my day. Overall, they’re not just headphones — they’re an experience, combining comfort, performance, and Apple’s ecosystem perfectly, and honestly, I can’t recommend them enough to anyone.

Great sound quality and not heavy on my head at all, you can easily change the size as well to fit your head

Let me clarify— i dont have three pairs of AirPod Max’s currently. First I bought pink, didn’t really ever like the color. Worked fine. Traded for green (loved the color), also worked fine, then purple (this girl’s fave color) came out, and I really wanted them! So, traded in the green for the purple. I am completely immersed in the Apple ecosystem (Apple TV, iPad, iPhone, MacBook, AirPod Pros.. all the Apple things), so it made sense to me to get over-the-ear headphones from Apple. I was having some connection difficulties with my Apple TV at first, so I googled the issue and found a solution on Reddit that fixed it. I work from home 90% of the time, and I wear the headphones basically all day, whether I’m at home or in the office, so they get plenty of use. I got clear covers for the ear pads and the headband off of Amazon along with covers for the ear cups (off Amazon too) for some protection. I got AppleCare, but I’m hoping I never have to use it. I haven’t had the purple ones long enough to comment on longevity, and I’ve heard the horror stories where they break/brick… I guess I’m just willing to take that risk. They’re stupid expensive… I do NOT think the price is fair… but that’s everything Apple, right? Anyways, I love them so far!

I purchased these for my husband! He absolutely loves them! The battery life so far is great. You get what you pay for when purchasing these headphones! The sound quality is amazing!

I love love love these headphones!! The beats you feel when your listening to your music, the noise cancellation when you don’t want to hear your background and the comfort in the paddings, the AirPod Pro Max not hard to use and I like how you can just store it in the case and it turns off on its own or when you take them off. The automatically connect to whichever device it’s linked to right away. I’m really happy I invested my money in these especially during the winter it keeps your ears warm