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Customer Ratings & Reviews

$499.99
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Comp. Value: $549.99

Customer reviews

Rating 4.8 out of 5 stars with 5361 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,361 reviews
  • Rated 5 out of 5 stars

    AirPod Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome, ordered online and was ready for pick up in less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the best I ever had I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Glad I bought from Best Buy and not retailer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro Max USBC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product overall has met satisfactory. Customer service at this location has always been consistently great. I look forward to my next purchase in the near future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy but worth it. I was skeptical at first to spend the amount of money but don’t regret it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I bought this airpords, there was a great sale for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent-until today. They quit working properly, but I’m sure Best But will do the right thing and fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones a little pricey but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goor choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product!!! Amazing!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product 10/10 The delivery at the establishment was easy and fast

    I would recommend this to a friend
  • Cons mentioned:
    Portability

    Rated 2 out of 5 stars

    Not the best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not my favorite. At first, they were comfortable but then they felt bulky and not very practical for working out or using out of the house. I returned them after a few days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No big deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent quality and look but the sound is not the big deal i expect more for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Apple headphones! Worth every penny! Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and was exactly what they wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it♥️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it♥️ I use it every day , best thing ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple airpods MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i’ve ever owned,weather it’s for for the gym, the house, or work they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 -great sound cancellation and volume. charge fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For those who don’t have gen one. They were alread

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have the original pair forms years, therefore for me ..it was perfect. I can see what 1st gen owners would be upset, my advice if you have gen 1….don’t upgrade. They made them seriously be proud of gen 1…other companies are still competing and not coming close. Great color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Sound, but not impressed based on price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality honestly did not blow me away. They sounded almost identical to my much cheaper audiotechnica ath-m50xbt2 headphones. The “Dolby Atmos Head Tracking” feature was cool for like 5 minutes then was immediately disabled because it got annoying. If all you own are Apple products, probably not a bad purchase, but it wouldn’t let me connect to both my iPhone and my windows computer at the same time like you can with literally every other Bluetooth headphone. The sound isolation was impressive, but it gave that weird air pressure sensation in the head sensation that resulted in many headaches for me. Returned hear headphones and just sticking with the Audio Technicas.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent....not a fan of the the fact these really aren't made for the gym or working out. I should have done more research...the ear cups are fabric and get gross easily. I purchased aftermarket silicone covers to protect the cloth but they don't stay on so great. Otherwise, these are awesome..especially if you have a smaller head!

    I would recommend this to a friend
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