Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,361 reviews
Rated 5 out of 5 stars
awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My mother loves this item!! it was a christmas gift.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unbelievable great good amazing wonderful loving it
I would recommend this to a friend
Rated 3 out of 5 stars
Good headset but unreliable
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked the quality however reliability is a concern - the headset stopped pairing with my within a week. Even reseting it does nothing. Apple would be well to incorporating an off button into it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing but it has software issue. It take me 10-15 minutes to connect them to the iphone 14. It says connected on blue tooth but the phone will not switch over to head phones. Restart the the phone, on and off blue tooth, i tried it all. Software in the headset is messed up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Drove a total of 3 hours (mostly in traffic) to get home n find out that they didn’t hold a charge. Got them “open box” with the condition saying “Excellent” . They were scratched/dirty and the box was also damaged (i do understand they weren’t going to be BRAND NEW, hence “open box”) however, they told me they were inspected before purchase which the name of the person was ripped off the description that says “inspected by ——“ They were ALSO still paired to the person prior which employees are supposed to make sure they disconnect when returned.” When calling the store, you can’t speak to any team members (bellflower outlet location) so they direct you to customer service which told me I had to drive ALL the way back which is a lie. Ended up calling the closest Best Buy to me and they let me return the item. I should’ve listened to the reviews from this location.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones are just ok. I think I was expecting more for the price. The battery life sucks and the connectivity is too sensitive to all my Apple devices especially if they are close range. i wish I purchased the Beats Studio instead.