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Customer Ratings & Reviews

Your price for this item is $524.97
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,335 reviews
  • Rated 5 out of 5 stars

    AirPods Max: Premium Sound, Premium Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max Review: Premium Sound, Premium Price The Good: Exceptional Sound Quality: AirPods Max deliver a truly immersive audio experience with rich, detailed sound across the spectrum. Industry-Leading Noise Cancellation: Active Noise Cancellation effectively blocks out distractions, allowing for focused listening. Spatial Audio with Dynamic Head Tracking: Creates a 3D soundscape that moves with you, enhancing movies and music. Comfortable Fit: The breathable mesh canopy and soft earcups provide a comfortable fit for extended listening sessions. Seamless Apple Ecosystem Integration: Effortlessly connects with other Apple devices via iCloud. The Bad: Exorbitant Price: AirPods Max come with a hefty price tag, making them a significant investment. Smart Case Offers Limited Protection: The included case provides minimal protection from scratches and impacts. Heavy Weight: Can feel somewhat heavy on the head during prolonged use. Limited Customization: No user-adjustable EQ settings. Overall: AirPods Max are premium headphones that deliver exceptional sound quality and a truly immersive listening experience. However, the high price and limited customization options may deter some buyers. Who are they for? Apple enthusiasts who prioritize a seamless integration with their Apple ecosystem. Audiophiles seeking high-fidelity sound quality and immersive features. Professionals who need to focus in noisy environments. Recommendation: If you're looking for the best-sounding wireless headphones and are willing to pay a premium price, AirPods Max are a strong contender. However, carefully consider your budget and whether the advanced features justify the cost. Note: This is a general overview. Individual experiences may vary. Disclaimer: This review is for informational purposes only and does not constitute financial or investment advice. I hope this review is helpful! Let me know if you have any other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Max in a good way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation is fantastic, both for video games like BG3 and for music. During some gaming sessions there are occasional sound stutters that i dont get on just my Macbook speakers. I am however right next to a lot of devices that generate interference. Using the usb plugged in elimintated the stutters. They were very rare but enough thst i noticed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely loves them. The sound quality and noise cancelling is amazing. Perfect for traveling on a plane or just around the house when you want to zone out and relax. Nice packaging and case to keep them safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I have ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the first generation of these. Trade in amount was good and they were on sale so I upgraded them. These are very pricy, but you get your monies worth. I owned them for 3 and half years with no issues. The sound quality is superior to any headphones I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. If I'm on the street or at the gym, I prefer something different. During my frequent flights, these are perfect. I was very lucky to get a great discount, and therefore the price was excellent for these great headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for apple users especially

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such good quality! I love the noise cancellation and how the headphone feel. I got them discounted and on sale to try them out, but I would fully recommend them if you have multiple apple devices and want to ease of switching between them instantaneously. Also very surprised on the battery life and how quick they are to fully charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them , had bought the bears studio 3 , ended up returning them and getting these instead , sound quality is top tier in my opinion yes the price may be steep but if able to get them at a lower price 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the ear headphones do not get any better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I own the AirPods Pro earbuds and have always loved the sound quality, and noise cancelling—which are both unrivaled in my opinion. I didn’t necessarily NEED the AirPods Pro Max, but I felt like it would fulfill a different function that my every day carry which were the AirPods Pro. Well, these have become my every day carry and have practically rendered my AirPods Pro obsolete. I wear these everywhere. The grocery store, the gym, to work, on my walks with my dogs, even sometimes while I’m sitting at home just because they are so comfortable and the sound is great. I even connected them to my Samsung TV to watch Wicked so the sound was right with me, and it made the viewing experience incredible! They are comfortable, easy to store, have an amazing battery life, and are of the highest quality (as we should expect by now from Apple). The controls are intuitive and simple, but most importantly EFFECTIVE. One thing I never really got the hand of with the ear buds was how to remember to switch audio modes, or pause or play, or even skip songs. With the Pro Max, it is so easy and intuitive with the dedicated button and crown. It makes it so that I can be in public and easily switch between modes when I need to converse with somebody, or might need to be more aware of my surroundings. And you can pause the music with just a push of the Digital Crown. And resume with another push. These are so worth the price. I would never consider spending any amount of money on another over the ear headphone set, knowing that this is the pinnacle. It doesn’t get any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIR MAX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had an outstanding experience at Best Buy! From the moment I walked in, the staff was incredibly helpful and knowledgeable. They patiently answered all my questions and guided me to the perfect product for my needs. The checkout process was smooth, and I left feeling confident in my purchase. I highly recommend Best Buy for their excellent service and top-notch products. Definitely deserving of an excellent rating on the survey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted these headphones for a long time. The price was the only thing holding me back. Seen them on sale and but the bullet. These are hands down the best headphones I have ever used. They sound amazing. Feel amazing. And are super comfortable. The music sounds amazing but watching movies with these are next level. They are surround sound like you have speakers all around you and the spacial audio is crazy makes it so much more immersive. The noise canceling and ambient modes also work really well. I can still have conversations with these on using the ambient mode. Would recommend if you can get these on sale totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How I felt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receiving this AirPods Max, I initially harbored doubts about my decision. However, I was swiftly captivated by its noise-canceling feature and the exceptional sound quality. The product’s softness and durability also left a lasting impression.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer for Work, Travel, and Sanity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who spends 12+ hours a day juggling calls, emails, and travel, these headphones transformed how I work and unwind. The sound quality is honestly immersive, it has clear highs, rich bass, and zero distortion even at max volume. I have taken them on a cross-country flight, and for the first time, I forgot I was even on a plane. Noise cancellation is surreal, it silences chaos without making the world feel fake or overly isolated. The battery life is stellar! I’ve gone two full workdays without needing a recharge. The seamless connectivity across my laptop, phone, and tablet is a productivity dream. I use them for Zoom calls, music, podcasts, and even meditation all crystal clear. The build is sleek and super comfortable for long wear. Best Buy’s online was fast and flawless too. This was a splurge I don’t regret and if you’re on the fence, this is your sign. These don’t just play sound they upgrade your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve found the Holy Grail of Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item. I have tried all of the flagship headphones from all the major players. Bose, Sony, Apple, B&W multiple times trying to find the holy grail of headphones. Each time I kept coming back to these AirPod Max with USB C. The build quality and seamless interoperability between all my devices is phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats vs. XM’s vs. AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Note: compared these to Sony XM 4-5, Beats Studio 3** Absolutely insane noise cancellation, probably the greatest sound I’ve heard from a headphone, and switching between devices and modes is seamless. On the flip side, these are HEAVY for most people, but I enjoy the weight personally. The ear cups are very comfortable, but the area surrounding the ear can get a bit of pain during extended use. Lastly is the price. It’s ridiculously expensive for what it is, however I grabbed them on sale a bit closer to typical over-ear headphone prices. But there is no chance I would buy them at full price. I’ve been looking for a headphone like this for so long and barring the two negative physical features, I’d use these for life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great travel companion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation feature; I've tried a lot of NC headphones, including in-ear, and these are a step above anything else out there. I travel weekly and I can tell you, these work under all circumstances, sometimes maybe too good. The spatial audio is a game-changer. My only gripe would be the weight; they are a bit too heavy for my taste, but I have gotten used to it already. Other than that, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muhammad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple headphones for a while, and I’m really impressed. The sound quality is crisp with deep bass, and phone calls are always clear. They fit comfortably in my ears and stay put even when I’m moving around. The pairing with my iPhone was instant and seamless, which makes them super convenient. Overall, a bit pricey, but totally worth it for the quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! The sound quality is great. I love that it has a control for the volume on the headphone and it has an option to turn the noise cancelling off. When that is off, you can't hear any of the ambient sounds. The earpieces are perfect. They fit fully over my ears and form fit to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max from Best Buy and I couldn’t be happier with both the headphones and the shopping experience. The sound quality is outstanding—clear, balanced, and immersive. Noise cancellation works so well that it blocks out background noise completely, and the Transparency Mode feels super natural. Spatial Audio makes movies and music feel like you’re in a theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, but overpriced.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but overpriced and that's even after I got it on sale from original price. I recommend if you got money, but a JBL, Beats or Sony would sound similar and cost several hundred dollars less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I shop at Best Buy, the experience is excellent. The staff is friendly and knowledgeable, always willing to help without being pushy. They have a wide variety of technology products and appliances, with competitive prices and good deals. Plus, their return policy is clear and reliable, which gives great peace of mind. Whether buying in-store or online, the process is quick and efficient. Highly recommended for any technology purchase.

    I would recommend this to a friend
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