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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1292 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the AirPods Max (USB-C)'s sound quality, comfort, and battery life, with many highlighting the superb connectivity within the Apple ecosystem and the effectiveness of the transparency mode. The beautiful design and comfortable fit over the ears also receive positive feedback. However, some customers find the headphones heavy and not ideal for travel, while others feel the price is high and the maximum volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,292 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    AirPods Max Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the music sounds and the noise cancellation is BEYOND me! It’s so good! They are a little heavy but they are good once you wear them often you get used to the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Black apple air max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are loud and clear, can adjust volumes easily and cannot hear background noises, the noise cancellation starts even when music is not playing top tier. They also work well at the gym do not slide off, battery life is long lasting and cannot hear other people or music playing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro Max deliver superb sound, ANC, and comfort, though pricey. Battery life is solid too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Loud HeadPhones Great Connection To IPhone Strong Protection Case

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it me encanta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I made , nice sound , comfortable I love my EarPods max

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods MaxThe Ultimate Choice for Sound and Comft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max are the best headphones I’ve ever tried. The quality is top-notch! Apple, as always, delivers premium products. Some people say they’re heavy, but that’s not true. I run and work out in them without any discomfort. The most impressive feature is the active noise cancellation. It’s a lifesaver on flights — you can’t hear the engine noise or crying kids. I highly recommend these to anyone who values comfort, style, and exceptional sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are seriously impressive. The sound quality is rich and detailed, with deep bass and crisp highs that make music and movies feel more immersive. I also really like the noise cancellation—it blocks out distractions better than any other headphones I’ve used. The build feels premium, and the integration with Apple devices is smooth and intuitive. From switching between devices to using Siri hands-free, everything just works effortlessly. They’re definitely a splurge, but if you care about audio and use Apple products, they’re worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Apple’s Flagship Listening Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max with USB-C offer excellent sound quality, effective noise cancellation, and a luxurious design that makes them comfortable for long listening sessions. However, while they are undeniably a premium product, the difference in quality compared to the AirPods Pro doesn’t feel significant enough to justify their price being double. While I enjoy using them, the value for money might not be compelling for those already satisfied with Apple’s other headphone options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great color, awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color match on the midnight macbook is excellent and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and comfort with questionable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quite comfortable! Reduces pretty much all of the noise on the plane. The case is not the best, but works ok for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    OBSESSED WITH THIS PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret buying these at all, they work great!!the noise cancellation is my favorite feature for sure and they don’t feel as heavy on my head as I expected. I also got the black ones and loveeee the color. You can also customize them which I think it pretty cool as well.as for the battery life I don’t really have the charge them that often maybe like once every couple of days, barley even that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones! My boyfriend and I use this for the gym every day and it’s amazing. When you’re playing music, feels like you’re in a whole new space. You don’t hear anything around you and it’s amazing for concentration while working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Honest Recommendation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be in correct judgement the AirPods Max has an amazing capability of sound. The quality in noise cancellation is a perfect fit for quiet environments or a music interaction. I would 100% recommend other buyers that it is worth it even though it is a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Best Headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphones ever. Comfortable and slick looking. Definitely worth the money. Easy to clean too. I wish I had these a while ago. Never taking them off

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    NO REGRETS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff over here are the best , they helped me to find exactly what i was looking for !! I bought this AirPods max and the way it fits around my head is smooth and the sound quality is good and best noise cancellation. I highly recommend you to buy this . No regrets !

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are probably the best headphones I’ve ever had. The noise cancellation is immaculate and the sound makes me feel as if I were in a movie theater. Not only is the sound wonderful, but its design is sleek and the look is great. If I could, I would buy these for my entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Ive been an Apple user my whole life, but ive used other brands as well, like Bose, Sony and Sonos. If you want a good headseat withing the Apple ecosystem you cant go wrong with these since they switch effortlesly with your other devices, my only worry is if it would get scratched in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service & Expert Support at Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it. I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max). What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate. When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy. To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals. I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal. If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Have you tried them? Just try them.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning sound and style, a ‘soundproof’ feeling noise canceling feature, and beautifully comfortable wear. If there’s something better I haven’t found it. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best i ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them this are my second and the audio quality and the confort is incredible.

    I would recommend this to a friend
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