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Customer reviews

Rating 4.8 out of 5 stars with 5022 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the AirPods Max (USB-C) highly for their exceptional sound quality and comfort. Many appreciate the stellar battery life, beautiful design, and seamless connectivity within the Apple ecosystem, as well as Transparency Mode. However, some find the weight of the headphones to be a drawback, and suggest improvements to the bass and maximum volume. A few customers feel that the portability and price could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,022 reviews
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a while now and couldn’t be happier. The sound quality is amazing, the noise cancellation works flawlessly, and they feel incredibly comfortable even during long listening sessions. The seamless connection with my iPhone and Mac makes daily use effortless. Totally worth the investment for anyone who values great audio and premium design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great and are very reliable with a great battery life. The usb-C is also very convenient to have over the old Lightning cable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Ears Are in a Committed Relationship Now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen. These Blue Apple AirPods Max? Life-changing. I’m not saying they cured my anxiety, cleared my skin, and made my ex regret everything—but I’m also not not saying that. From the moment I put these on, I was transported to a realm where only crisp treble, rich bass, and my main character energy exist. Noise cancellation? Let’s just say I could be sitting next to a leaf blower and still vibe like I’m in a candlelit jazz lounge. They’re so comfortable it’s like Apple reached into the clouds, plucked two marshmallows, and engineered them into audio perfection. I wore them for 5 hours straight and only took them off because I missed the sound of my own voice. Also, the color? This shade of blue is the kind of sophisticated that says, “I drink sparkling water and know at least one wine fact.” Would I recommend them? Yes. Would I risk being hit by a rogue pigeon just to not take them off while walking outside? Also yes. If you’ve been on the fence—hop off. These babies are worth it. My ears have never known peace like this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for Travel, Style, and Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best noise-cancelling headphones I’ve ever used, perfect for flights and blocking out everything around me. Super comfortable for long hours, especially on airplanes, and they don’t cause any pressure or ear fatigue. Also, gotta say, they look amazing, definitely the best-looking headphones out there. Sound quality is top-tier, and everything just works so smoothly with my Apple devices. Yeah, they’re expensive, but if you're looking for comfort, style, and top performance, AirPods Max are totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of my newest additions to my Apple products. They are awesome for sound or silence. The fit on my head is near perfect. They offer other colors but this color matches my MacBook Air M4 and iPhone 16 Pro Max. The connectivity works seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect match apple appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable to wear even for long periods. The battery life is excellent and pairing was super easy. Totally worth the price. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the AirPods Max for a while, and they’re easily the best-sounding headphones I’ve owned. The audio is super clean and detailed, and the bass hits without being overpowering. Noise cancellation is insane — once they’re on, it feels like the world just shuts off. Transparency mode is just as impressive too; it actually sounds natural, not robotic. They also connect instantly to my iPhone and switch between Apple devices perfectly, which makes them really easy to use day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re insanely beautiful and stylish. The noise-canceling works like a vacuum — it blocks out sound perfectly. Ideal for the gym: comfortable, immersive, and keeps you fully focused on your workout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium sound with all-day comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving my AirPods Max (USB-C) in Starlight. The sound is super clear with great bass, and the noise cancellation really blocks out everything around me. They’re surprisingly comfortable even after wearing them for hours, and the Starlight color looks clean and classy in person. The USB-C charging is a nice upgrade and makes things way more convenient. Overall, they feel well-made, easy to use, and totally worth it if you want high-quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro Max (Navy Blue)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max sound really impressive and feel like a big step up from regular headphones. The bass is strong but not overwhelming, so music still feels clean and balanced. Voices and instruments sound natural and clear, which makes songs easy and enjoyable to listen to. The highs are smooth and not too sharp, so your ears don’t get tired after a while. Noise cancellation works great and helps you focus on the music without distractions without noises in the background,amazing quality, and comfortable at using, the shipping was very fast it came the same day i purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    AirPod max review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max deliver top-tier sound, amazing noise cancellation, and a premium design. They’re super comfortable, especially for long listening sessions, and features like Spatial Audio and seamless switching make them perfect for Apple users. The only downsides? They’re pricey, and the case isn’t great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Everything I hoped for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, comfort, and battery life are all amazing. I bought these specifically for the active noise canceling capability and while it’s not dead silent when it’s on, it’s the best I’ve heard from over the ear headphones. I have heard others complain about their ears getting hot/sweaty, but I have not had an issue with this. The integration into the Apple ecosystem is flawless & intuitive. I’ve used with Apple TV, iPhone, & my iMac and the transition between devices is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max with USB-C Midnight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many of the headphones within the price range of the AirPods Max before purchasing them. The first time I put a pair on my head the sound quality was simply astounding. I listen to a variety of music, but first I'm a Rock & Roll boy. I listened to all my favorite bands from the 60s & 70s, when I was growing up in the SF Bay Area. The AirPods rocked! I also like classical music, so I listened to some of my favorites and the experience was impressive. I used to go to Broadway Musicals when they came through Portland. One of my favorites is Phantom of the Opera. Listening to the Phantom with the AirPods Max was almost like being in the theater. Another thing that has impressed me about these headphones is the build quality. I purchased my first pair just over two years ago and nothing has broken on them. How can anything not break? Apple used a lot of metal when designing the Max, so the quality is far above any of the headphones I tried. I have medium to large ears and nothing I had tried really felt comfortable, especially after a few hours of wear. I only like over the ears, as opposed to on the ear. The AirPods Max fit over my ears completely, and I wear them comfortably for hours. I use nothing but Apple products. I have an iPhone, Air Pad, MacBook Pro, and Apple TV. The AirPods works seamlessly with them all. The new USB-C AirPods Max headphones was a disappointment for a lot of fans because of the lack of upgrades Apple could have done but didn't. Apple kept the H1 chip in them when I had expected at least an upgrade to H2, and possibly a new H3. Why? Who knows. The other disappointment is many fans were expecting a water resistance upgrade. Why Apple decided to keep these basically the same is up for debate. Apple did change the charging port to USB-C from the old Lightning port. It's a nice change for those tired of having to interchange cords. Apple finally changed to the new USB-C because they were basically forced to by some European government/federation. The new colors is a nice upgrade. I opted for the Midnight color and they look really cool. The old gray option was just that - old. I use these to watch TV and the sound is amazing. I have premium headphones designed specifically for TV/movie watching, and the AirPods Max sound so much better. If you're looking for a premium pair of headphones, I encourage you to take a serious look at the AirPods Max.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    In Love with Mine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, people think they are wildly expensive, but if you love your Apple ecosystem like me, get them! I was worried about them being too heavy and uncomfortable, but after about maybe 3 days of figuring out what’s the best position to wear on my head and ears (i have small ears), I have adjusted pretty well and they don’t cause me discomfort. They connect seamlessly through all of my Apple devices. Accessories make them even more stylish. The aesthetic, the connectivity, the noise canceling and surround sound, all amazing. Not water resistant so be careful in the shower.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable head phones! GREAT audio when you use it with Apple Music. They are very cute looking. Perfect for doing chores with or just relaxing with! Great for the gym too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were sooo worth the buy! I wear them to the gym, at home and on walks. They are very comfortable and keep a charge for a long time. I recently took these on vacation with me and let me tell you the noise cancellation kept me from hearing the crying baby that was a row in front of me the entire flight. If you’re looking for comfort, great sound and stellar noise cancellation the AirPod Maxes are what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    School and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max in Purple are an excellent choice for students. The noise cancellation is perfect for staying focused in busy environments even at work when you need a break. The audio quality is unbelievable for both studying and work. They’re comfortable for a long time, aswell as have great battery life, which is well needed. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a few weeks now and I’m honestly impressed. The sound quality is crisp and well-balanced — great bass without overpowering the mids and highs. They’re super comfortable for long listening sessions, and the build feels solid without being bulky. Noise cancellation works surprisingly well, even in noisy environments. Battery life is excellent too — I’ve gone days without needing to recharge. Definitely one of the best audio purchases I’ve made in a while. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    perfect for music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got the AirPods Max and wow they sound amazing. Music, videos, even just walking to class feels cooler with these on. The noise canceling is crazy good too. I can actually focus even if people are being loud around me. They’re super comfy and the Midnight color looks really clean. Kinda pricey, but if you’re into music or just want headphones that feel next level, these are worth it. Plus the USB-C is super convenient now. Definitely one of my favorite things I’ve bought this year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing, Give me 14 more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones and use them everyday since purchasing. The sound is great and noise cancellation is immaculate. Battery Life is amazing too. Sidenote: I’ve been on 1% the past 2-3hrs. The color is nice I’m happy these are Lavender because my options are low when it comes to my color. No fading or scratches. I did get a protective cover for them though so I’d recommend even though it’s durable. Only thing I don’t like is that you have to have it in the case to turn off. It also gets dirty easily since it’s white, BUT you can take these apart and wash them.

    I would recommend this to a friend
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