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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 104 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the AirPods Max (USB-C) for its exceptional sound quality, luxurious comfort, and sleek design. They appreciate the improved battery life and comfortable fit, making them ideal for long listening sessions. However, some users express concerns about the high price and weight of the headphones, suggesting that they may not be suitable for everyone's budget or preferences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Love the color and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this orange color. Sound is clear and love Siri integration. I use them at the gym and they stay on my head when I work out. Love how the ear muffs are detachable and can be cleaned and replaced if they get dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most definitely cancel the outside noise, the size of it is perfect and the colors are so nice and it don’t easily scratch or nothing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent - open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to spend the money and missed out on a few “like new” open box pairs because of this. Finally pulled the trigger and so happy I did. The mesh top is the game changer for me, I always get a headache from other headphones resting on the top of my head, so was keen to see if the AirPod max mesh really makes a difference. Happy to say yes, it does. I can wear these headphones for hours with no discomfort. I did bite the bullet and get the USB-C rather than the USB but I don’t see that there is any real need Music sound quality is excellent. The noise cancellation always helps in a busy environment too. No bad to say apart from, let’s face it, they are dang expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ 10/10 The Apple AirPods are excellent! They do feel slightly heavy at times, but it really depends on how you’re using them. I personally use them at the gym, and they’re very comfortable with no issues. While lying down and using the Active Noise Cancellation (ANC), they can feel a bit heavier on the ears, but the ANC is outstanding and the sound quality is just as impressive! Battery life is amazing as well compared to my skull candy ones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever used… not worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these… are they worth 500? Not in my opinion. Used them for 2 weeks and fell in love with the audio quality and the transparency/noise canceling performance. I just didn’t see myself using them enough to justify the heafty price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best AirPods, the sound is amazing and the best part they are so comfortable to use it doesn’t hurt the ear they felt so good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better with USB C

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 years of buying headphones hoping for them to dominate the OG AirPods Max, I have finally found the only headphone better, the AirPods Max in Orange with USB-C!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was specifically for my plane rides. These AirPods are the best for soundproofing. Absolutely love them and will be getting a pair for my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaDukes Ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones I am so happy that I purchased them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Love how you can customize sound quality. Can become uncomfortable if worn for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple’s Best Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. A bit pricey but you pay for quality. Apple has great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpod max pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones with great sound isolation :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality & Comfort – Worth Every Penn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these headphones, and I couldn’t be happier! The sound quality is outstanding, delivering deep bass, clear mids, and crisp highs. Whether I’m listening to music, watching movies, or taking calls, the audio is immersive and well-balanced. The noise cancellation is excellent, blocking out background noise effectively and allowing me to focus completely on my music or work. The battery life is impressive, lasting hours on a single charge, making them perfect for travel or long listening sessions. Comfort-wise, they are lightweight and have plush ear cushions, making them comfortable to wear for extended periods without any discomfort. The build quality feels premium and durable, and the stylish design is a great bonus! Overall, these headphones are a fantastic investment for anyone looking for high-quality audio, comfort, and great features. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort, Sound quality

    Rated 5 out of 5 stars

    So pretty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love my AirPods Max. The sound quality is rich and immersive, perfect for everything from music to podcasts. One of my favorite things, though, is the gorgeous pink-like color (officially called “Orange,” but it has a soft rose-gold feel). It’s stylish, feminine, and adds such a chic touch to my everyday tech. They’re super comfortable for long wear, and the noise cancellation is incredible. I couldn’t be happier with this purchase—both beautiful and high-performing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My daughter love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver exceptional sound quality, immersive spatial audio, and top-tier noise cancellation. With a premium build, comfortable fit, and seamless integration with Apple devices, they offer a luxurious listening experience. Battery life is solid, and the controls are intuitive. Though pricey, they’re a top choice for audiophiles seeking Apple’s best over-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I’ve Ever Owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are incredible. The sound is crystal clear with deep bass, the noise cancellation blocks everything, and they’re so comfortable I forget I’m wearing them. Pairing with my Apple devices is instant, and Spatial Audio makes music and movies feel amazing. Pricey, but 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i want to buy ever color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise canceling is insane!!! i use them for the gym, ive seen reviews that they fall off during working out but i haven’t had that issue. i bought silicone inserts to protect them.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color orange! Comfortable to wear, great sound! Easy to connect to all Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting years for the price to come down on these but a recent album release by my favorite band demanded that I invested in better headphones. I wanted to give the music justice. I have beats from before but have barely touched them after buying the AirPods max. The noise cancellation is great, the seamless way the headphones connect between apple devices more than outweigh the extra cost. I would get so agitated at using my beats on my iPad and iPhone. The hassle having to switch manually between devices to get the Bluetooth up and running was a small annoyance until I bought the max. I see now what I was missing. My only gripe is the pads, they get dirty pretty quickly and I haven’t figured out a way to clean them that works without damaging them. A black pair would have been a smarter choice because I live in these headphones now. I recommend 100 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, transparency mode and music mode, makes it a 100%

    I would recommend this to a friend
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