Customer Ratings & Reviews

I love these headphones; everything about them is excellent. The sound cancellation is amazing, especially for a mom of five. I also love how long the charge lasts. Overall, I love them.

These are the best AirPods, the sound is amazing and the best part they are so comfortable to use it doesn’t hurt the ear they felt so good.

Good sound as i expected I love the color I can recommend this to my friends

I've been using Apple’s newest headphones for a few weeks now, and I have to say, they truly redefine what premium audio products can offer. Sound Quality: The sound is nothing short of spectacular. The bass is deep and rich without overwhelming the mids and highs, which are incredibly clear and crisp. Whether you’re listening to your favorite playlist, watching movies, or enjoying a podcast, the sound experience is immersive and balanced. The spatial audio feature takes things to the next level, making you feel like the sound is coming from all around you, perfect for watching movies or gaming. Noise Cancellation: Apple has seriously upped their noise-canceling game. It’s like flipping a switch between the world around you and your own personal soundscape. Even in noisy environments, like the subway or a bustling coffee shop, I found that the noise cancellation was incredibly effective without any discomfort or pressure that you sometimes get with other brands. Comfort: The design is sleek and the ear cups feel like they were made for long-term wear. The padding is soft, and the overall fit is snug without being too tight, so you can wear them for hours without any discomfort. The lightweight design also means I barely feel them on my head, making them perfect for extended listening sessions. Battery Life: Apple's claim of an all-day battery life is spot on. I’ve gotten through long flights, entire workdays, and several podcast marathons without needing to charge them. Plus, they charge fast. A quick 15-minute charge gives you hours of playback, which is perfect when you're on the go. Design and Build: These headphones not only sound amazing, but they also look stunning. The finish is smooth and high-quality, and the folding mechanism is sleek and sturdy. It’s clear Apple put a lot of thought into both aesthetics and durability. Smart Features: The integration with Siri and Apple’s ecosystem is seamless. I love being able to control everything from music to calls with a simple tap or voice command. The head-tracking with spatial audio is a fun and functional addition, and it really does make a difference when you’re watching movies or shows in Apple TV+. Overall, these headphones are a massive win for Apple. Whether you're an audiophile or just someone who enjoys top-tier audio, these headphones deliver an exceptional listening experience in every way. If you're already in the Apple ecosystem, these will feel like a natural extension of your devices, and if you’re new to Apple, you’ll be hooked after the first listen. Rating: 5/5 – Truly a premium experience!

I recently picked up the AirPods Max in lavender, and I’m really impressed! The pickup process was super easy, and the staff member who helped me out was really friendly, which made the experience even better. The lavender color looks amazing—it’s subtle but unique—and the build quality feels top-notch. They’re comfortable to wear, and the overall design is sleek and stylish. Definitely happy with this purchase!

AirPods Max USB-C The AirPods Max with USB-C refresh keeps everything people love about Apple’s premium headphones while adding the convenience of modern charging. The sound quality is still top-tier—rich bass, crisp highs, and incredibly detailed mids. Spatial Audio with head tracking remains one of the most immersive listening experiences available. Active Noise Cancellation is excellent, blocking out background noise without that overwhelming pressure some ANC headphones have. The new USB-C port makes charging easier and more universal, and the build quality feels luxurious with its aluminum ear cups and breathable mesh headband. They’re a bit heavier than other headphones, and the case still isn’t very protective, but comfort and performance stay strong. Overall, the AirPods Max USB-C deliver premium sound, premium features, and premium feel—perfect for those who want the best listening experience in the Apple ecosystem.

This is my honest review after paying for them with my own money. I purchased when they went on sale and do not regret the decision. Best Buy offered the best price for these at around $100 off. The original msrp is just a bit too high but at the discounted price point it feels right for the quality you’re getting. The sound quality is fantastic, especially when integrated into the Apple ecosystem’s lossless audio. The battery life of ~20 hours has never been an issue for me since just five minutes of charging or so can get you 1-2 hours of listening. They are built very sturdy and feel extremely premium. They fit quite comfortably on my head, I’ve always had a big head/ears so I was relieved that these did not give me any issue. My partner who has overall smaller head and ears thinks they are the most comfortable pair of headphones ever and now wants a pair too after trying them. I live in a tropical climate and have not had any issues with sweating after hours of continued use in 73 degree air conditioning at home. Some people have complained about the smell of the ear pads, but in my opinion this is mainly coming from a chemical in the material used. Out of the box, you will notice a chemical smell on the pads which is normal, but after sweating the scent of the chemicals can mix with it which is what people are encountering. However, they are removable and washable with detergent and water. This should remove the odor and keep them clean - Apple has guidelines on their website as to how to do this safely. Would definitely recommend grabbing them if on sale as long as you understand that they require a bit of effort here and there to maintain clean and in tip top shape.

As someone with a tech background and a love for quality sound, the AirPods Max with USB-C exceeded my expectations. The audio quality is incredible, rich bass, crisp highs, and perfectly balanced mids. Spatial Audio really brings music and movies to life, and the noise cancellation blocks out everything when I need to focus. The comfort level is top-tier; even after hours of use, they don’t feel heavy or tight. The Blue finish is gorgeous, stylish and sophisticated without being flashy. I love the new USB-C port; charging is faster and more convenient, especially since I can use the same cable as my MacBook. Battery life is impressive too, it easily lasts me through long study or work sessions. As a college student and creative professional, these are perfect for both productivity and relaxation. They deliver studio-quality sound in a sleek, durable design that’s made to last.

The AirPods Max are easily worth five stars. From the moment I put them on, I could feel the premium build quality — the stainless steel frame is solid but not heavy, the memory foam ear cups are insanely comfortable, and the knit headband makes long listening sessions easy. The sound is incredible, with crystal-clear highs, natural mids, and deep, controlled bass, and the spatial audio with dynamic head tracking makes music and movies feel totally immersive. The active noise cancellation is top-notch, blocking out everything around me, the transparency mode works perfectly when i need to hear my surroundings. They pair instantly with all of my Apple devices and they switch seamlessly between them with no problems, as-well as the integration of Siri making controlling music and calls effortless. The battery life is impressive too, with 20 hours of listening and fast charging giving over an hour of use in just five minutes which gets me through my day. Overall, they’re not just headphones — they’re an experience, combining comfort, performance, and Apple’s ecosystem perfectly, and honestly, I can’t recommend them enough to anyone.

Great sound quality and not heavy on my head at all, you can easily change the size as well to fit your head

They’re very good sound quality. I love the color. Came packaged very nice!

I grabbed these during Best Buy’s Black Friday in July event and I use them every day at my desk. The sound is crisp, the build feels premium, and the noise cancelling is incredible. With a newborn at home, it really helps me stay focused at work. I’m fully in the Apple ecosystem, so these pair seamlessly with all my devices and fit right into my setup. The transparency mode is also great when I need to stay aware. Totally worth the investment.

Great sound quality, long battery life. Amazing product overall

I purchased these for my husband! He absolutely loves them! The battery life so far is great. You get what you pay for when purchasing these headphones! The sound quality is amazing!

I'm a musician but not an audiophile. This, to me, is very cool because I get to appreciate music, instruments at it's best without having to worry too much about the technical aspects of bitrate, lossless kpbs/kHz, and etc. If you're in the same track I am, you will LOVE these things. Hate the price, yes, but love the device itself. If you can, get the USBC-to-3.6mm cable from Apple so you can use these guys in planes, retro music players or basically anything else. Also, the Midnight Blue color is essentially a cool shade of dark gray, has little to no blue in it.

Let me clarify— i dont have three pairs of AirPod Max’s currently. First I bought pink, didn’t really ever like the color. Worked fine. Traded for green (loved the color), also worked fine, then purple (this girl’s fave color) came out, and I really wanted them! So, traded in the green for the purple. I am completely immersed in the Apple ecosystem (Apple TV, iPad, iPhone, MacBook, AirPod Pros.. all the Apple things), so it made sense to me to get over-the-ear headphones from Apple. I was having some connection difficulties with my Apple TV at first, so I googled the issue and found a solution on Reddit that fixed it. I work from home 90% of the time, and I wear the headphones basically all day, whether I’m at home or in the office, so they get plenty of use. I got clear covers for the ear pads and the headband off of Amazon along with covers for the ear cups (off Amazon too) for some protection. I got AppleCare, but I’m hoping I never have to use it. I haven’t had the purple ones long enough to comment on longevity, and I’ve heard the horror stories where they break/brick… I guess I’m just willing to take that risk. They’re stupid expensive… I do NOT think the price is fair… but that’s everything Apple, right? Anyways, I love them so far!

Great set of headphones. With the mesh material they breath well and I don’t feel like my ears are cooking. The steel support hinges are huge as my last set of beats snapped at the actual headphone from the pressure of putting them in and taking off. Sound quality is great and the noise cancellation is amazing. Really got a feel for it when my two teens were arguing and I turned it on and nothing but blissful silence as they went back and forth. Worth the price 100%

I’ve owned several pairs of headphones over the years, but the AirPods Max easily top them all. The sound quality is incredibly rich — clear highs, deep bass, and balanced mids that make everything from classical to hip-hop sound amazing. The noise cancellation is on another level; once you put them on, the world fades away. The new USB-C charging is super convenient, and the battery easily lasts me through long study sessions and gym workouts without needing a recharge. The Starlight color looks even better in person — sleek, subtle, and premium. Connectivity is flawless as always with Apple — quick pairing and zero dropouts between my iPhone and MacBook. They’re definitely pricey, but if you value premium build and immersive audio, they’re worth it.

I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it. I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max). What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate. When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy. To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals. I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal. If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.

These headphones are everything I hoped for and more. The sound quality is rich, clear, and balanced whether I’m vibin’ to R&B, hip-hop, or chill background music, everything hits just right. The noise cancellation is crazy good too once they’re on, it’s like the world goes quiet. They’re super comfortable for long wear, and the design is sleek and stylish. I love how easy it is to switch between my phone and laptop perfect for working, traveling, or just relaxing. Battery life lasts all day, and the build feels premium. If you’re looking for that perfect mix of luxury sound and comfort, these are it.