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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 15,376 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my brother and he wears them everyday! He loves them and says they hold a great charge. This case does come with a charging cord that requires an updated charging block for the smaller plugs instead of the usb ends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase I’ve ever made! Love the bass and the spatial audio feature, and the noise cancellation is absolutely superb! Used to have the Samsung Galaxy Pros but they just weren’t the right ones for me. I recommend these to all!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Air pod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect and have great sound with amazing battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods Pro. I had the old AirPods and needed to get a new pair. The noise cancelling on the Pros are great. And they come with several sizes for the ear cushions so it is easy to find the perfect fit for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are the first I have ever purchased. They are incredible. With my job I can only use one at a time since I have to keep an ear clear for awareness. This allows for me to always have a fresh charged AirPod all 12 hours of work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple knows what they're doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge started wiggling after a few days' use. Noise cancelation is probably one of the most valuable features on this device. I've used noise cancelation on a plane and wow! The difference that it makes is insane. It slips out of my ear every once in a while because the small eartips are too small and the medium eartips are too large but I think (and hope) that my ears will adjust eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    They work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, battery life is great and connects with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them, but they do run fairly large for people with smaller ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds liked them so much decided to get the next generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good, started listening music after getting this and continued to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling, Bluetooth earbuds I’ve ever owned. I have a few other popular, less expensive brands and I’m just so happy I finally got these. I’ve held off, because of the “one size fits all” earbud, but now these are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Only Ear Buds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro are the only AirPods I'd recommend picking. They sound significantly better than the original ones and have more features. I would not recommend any AirPods for Android users though due to the lack of cross platform support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Suprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought maybe they were a little overrated. I got them for my iPad but i didn't even realize they could work with my Samsung phone. I'm actually pleasantly surprised with how much I love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Design needs to be improved.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needs to improve this. It is not possible to keep it in the ear, There are better earphones in the market,

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Wireless Ear Buds I Have Found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the original AirPods because they kept falling out of my ears when I rode my bike. But the Pros, with their interchangeable ear pieces keep them snug and in place! I bought 2 more pairs with the Black Friday Sales this year.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit in one ear with three sizes. I ordered foam tips which fit fine. They do not fall out. But they are also a little harder to release from the case but they are worth it. I am very pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife since she's into the Apple economy. She told me that it really is an upgrade from the regular Air Pods and fits her ears better. She loved the noise cancelling feature especially when she listens to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Decided to give these a try since my others were not keeping a charge anymore. They were another brand. These have great sound and are smart too. They turn in when I am ready and turn off why I remove them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpod Pro Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have purchased an Airpod and I am totally in love with it. The battery duration holds well and I do not have to recharge the Airpods and case often. I especially love using Airpods when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Tech:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Daughter loved Noise Cancellation feature during her studies;) Greater yet is how AirPods are tied to Apple ID n will be tracked successfully should they ever get lost….guaranteed!

    I would recommend this to a friend