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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 15,376 reviews
  • Rated 5 out of 5 stars

    Glad I bought them...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little while to get used to them in my ears, BUT now, I can't imagine life without them. The little case is a portable charger...brilliant. Connectivity with my phone has been so intuitive and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Once you figure out the correct size earbud you are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Planned obsolescence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear apple downgrades their software. This is my second set of airpod pros. Let me make it clear that they have become a must have piece of gear. First set I bought worked like magic. Always connected. This set seems to connect when they want which they never did. Once connected they are great, but the “connect when they want to” is getting annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods, the look the price, the charge it keeps and the ease of charging and carry. Their so easy to leave behind/misplace. I wish they are able to be better tracked if lost or stole.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling technology. I used on an airplane and I could hear perfect. In the spatialize stereo head track mode it sounds like the music is coming from different directions. Very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the airpods were amazing. bestbuy delivered them with care and no harm was done to the product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods! I’m glad that they give you different head sizes because I usually hate earbuds like these because they just fall out of my ear but bc I can change out the sizes, they don’t slip out anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant at first but I’m glad I bought them. This was my first pair of AirPods and they work great. I love how you just open the case after pairing and it gives you charge level of the pods AND the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You don’t think you need them.. But you do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very comfortably in my ear. I love working out with these AirPods and they are great for my Zoom meetings. The noise canceling feature is equal if not better than my over the ear Bose. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect for your iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a perfect earphone for your iphone, i’ve tried bose soundsport free, buds plus, and airpods pro and this stands out. again this is with an iphone only. please try the spatial audio and prepare to be blown away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife convinced me to get these. Boy, was she right when she said the noise cancelation helps drown out the sounds of chaos in our house. Sounds quality is great. Connects to my phone instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling AirPods. I was listening to music and the background noise of the cafe was canceled out. Battery should hold longer, but with charger case, I was able to spend a day with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Pros are definitely worth the upgrade. The spatial sound is great, however the noise cancelation is where these separate themselves from the others. I was hesitant at first, but glad I made the jump.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a good range from source to work correctly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very, very good. Anyway, I couldn't give it 5 stars since the distance from source to AirPods needs to be close to nothing in order to keep working. I would really expect a better range, but after 4 meters or so they are not working correctly anymore. I think that it's easy to find same quality and same range of working headphones for less money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2. The sound quality boost is perfect. The dynamic EQ also adds so much more bunch and clarity over any other. The noise canceling is on top for sure, Phone calls, music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Noise cancellation is awesome and work well with its own apple iPhone. I had tried the best rated Sony brand but returned them as they were not good. Should’ve bought these in the first place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Brother needs a set now too!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these so much that I'm buying another pair for my brother. So versatile to switch from noise cancelation to talking with friends without ever removing my airpods (so less risk of losing one).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to give as a Christmas present and he loves them. They are easy to use and hide well in the ears. Charge last 8 hours for him listening to music and he loves the fact that he can talk on the phone with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a gift for my wife, she has stated many times how great they work and the sound is great. She needed some headphones that were not bulky and yet gave great sound, these have worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airport pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are one of the best pairs of earbuds I have owned. The noise-canceling is amazing in my opinion. I like that it will pause the music if an earbud is removed. The case charging is awesome as well.

    I would recommend this to a friend
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