Customer Ratings & Reviews

I purchased the Apple AirPods Pro (2nd generation) from Best Buy on November 20, 2022, and they have been a fantastic addition to my tech collection. The sound quality is phenomenal, with rich bass and clear highs, making music, podcasts, and calls sound incredible. The active noise cancellation is top-notch, effectively blocking out background noise, while the transparency mode allows me to stay aware of my surroundings when needed. My shopping experience at Best Buy was seamless and enjoyable. The staff were friendly and knowledgeable, helping me find the exact product I needed. They also assisted me in setting up an account and explained the benefits of the Best Buy credit card, which I applied for and was approved on the spot. This made my purchase more convenient and rewarding, thanks to the financing options and reward points. Overall, I am extremely satisfied with both the AirPods Pro and the service I received at Best Buy. The AirPods Pro have exceeded my expectations in terms of performance and comfort, and the excellent customer service at Best Buy ensured a smooth and pleasant purchasing experience. I highly recommend both the product and shopping at Best Buy for anyone looking to upgrade their audio experience.

As an iPhone and Apple Watch user, these just made sense. I lost my Bose Quiet Comfort noise cancelling ear buds and needed something to replace them. The price was too high to justify getting a other pair so I entertained the idea of these ridiculous looking ear buds. They checked all the boxes with the added benefit of seemlessly pairing two devices and having the “find my” feature. I lose things too often so that’s been very helpful. The noise canceling is just okay. The Bose were definitely better but these are acceptable. These also stay in my ears way better than the Bose ever did and are just more comfortable for long periods. The sound is crisp and clear, and to my ears, music and movies sound great. The battery, charging (wow very fast), and case are all big steps up from the Bose too. There are quite a lot of Apple-specific benefits too which I do like. I got these on sale and they’re an easy recommend.

I’m new to Apple products and recently purchased the Air Pods Pro 2. I have gone through all sorts of headphones in the past year looking for something that is comfortable, cancels noise, and stays in my ears. The Air Pods Pro 2 have blown me away! The different touch functions are easy to use and the noise cancellation is phenomenal. They stay in during workouts and runs and I couldn’t ask for any better product. I’m super happy with them and glad I make the decision to switch to Apple.

Noise canceling and battery life are great! The fit and size of the earbuds are wonderful. Using them and setting them up was super easy!

Apple's AirPods Pro 2 have only gotten better with age. Not only do they offer tight integration with iOS, but their excellent audio performance, superlative noise cancellation, advanced listening modes, good battery life, and capable case mean they lead the pack in terms of value for money. Further, Apple's commitment to adding new features through software updates, like hearing protection, means they'll continue to stay relevant over time. The Bose QuietComfort Ultra Earbuds offer the absolute best noise cancellation, while Sony's WF-1000XM5 earphones support the highest-quality audio playback, but the AirPods Pro 2 offer a supremely well-rounded package, earning our Editors' Choice award and making them our top pick for iPhone owners.

The noise cancellation is a game-changer, making my music and calls crystal clear, even in noisy environments. They’re incredibly comfortable to wear for long periods, and the battery life exceeds my daily needs. Apple’s seamless integration with my devices enhances the experience, making them a must-have accessory. Highly recommend to anyone looking for top-notch sound quality and convenience

The Best Buy associates are always top notch; helpful, friendly and knowledgeable. Certainly refreshing that not everything is online. The Apple AirPods have exceptional audio quality with noise cancellation that allow me to take business calls while out in the field. To mention, the fit is perfect. No irritation, they do not hurt my ear when worn extended periods of time, and I don’t have to worry that they’ll fall out, they are an all around great product.

Between airpods pro gen 1, beats fit pro and airpods pro gen 2, for sound fullness and better audio experience, I would say this is the order: 1. Pros gen 2 2. Beats fit pro 3. Pros gen 1 Ear fit for pros gen 2 isn’t that great directly, they may keep slipping out. i got it to work with different size tip for each ear. Tried foam tips from amazon, that also worked but sound quality got a bit less and was not simple to place in ear like the original ones. If you have samsung tv, you won’t get audio correctly when you connect them and audio will stop anytime there’s a pause in video like ad, or pause and play, or fast forward. There’s a very frustrating work around, to reconnect it everytime, so don’t buy if that’s the use case. For some reason I also noticed beats fit pros connected with apple products and switched between devices quickly. With pros gen 2 i sometimes had to select them from the device. Despite these and other small cons like ear tips don’t look clean for long, I’d still say it’s excellent. I like the noise cancellation since there’s a lot of noise around where I am. And I can hear songs at slightly lower volume which is better for ears. And the music sounds really good, if you are coming from older apple/beats earphones. One other thing I’ve noticed is other earphones like Sony wf-1000xm3 in ears sound fine, but their connectivity with windows laptops is really bad, airpods are much better. So i prefer these with windows laptops.

Had the AirPods Pro max, but ended up using these more frequently so I got rid of the max. Love the audio, how easily they connect, and then noise cancellation. I did get some foam tips on Amazon to make them fit more comfortably.

100% worth the money. These AirPods are great for working out, taking phone calls, or just zoning out and listening to music or a book. The different ear cap sizes are great and very comfortable. My favorite part of these AirPods is the noise cancellation feature. It works great! I was very surprised and shocked how good it worked the first time I tried this feature. It’s almost an eerie feeling at first. Overall, a great product! Lastly, the case is slim as can be carried anywhere and it charges as you store them.

Best of all worlds coming together here: best noise cancelation and hear-through quality performance, improved battery life finally competing with other higher end battery life devices, sound quality improved slightly from previous version of this (already great), slim carrying case compared to all others, and volume control added to stem of earbud. Only downside is the stems, which is a doable tradeoff at this point. Highly recommended, price is worth it.

Had my Airpods Pro for a month now and I Love them. battery life is great, The functionality between transparency mode and noise cancellation mode. The ear tips are very comfortable compared to the regular airpods. Great for those with small ears. Anyone looking to get the airpods pro, Pro > regular If Apple is looking to improve the Airpods Pro, I would continue with improving the battery life (with the goal of getting 24- 40 hours like the beats solo 3),

Amazing for the first time using Apple AirPods. When it comes to bass it hits heavy not too heavy put a medium heavy. There was one time where I accidentally dropped my AirPods in the toilet and OMG it still works. Audio quality is the same, there’s no water damage to the pods and everything works in order. I’ll say Apple has outdone themselves. Controlling Noise cancellation and transparency on and off is such a life saver. Battery life is amazing for heavy usage people.

Upgraded from the 1st gen AirPods Pro after having audio issues with them (they were old and beat up). The 2nd Gen connectivity across multiple devices feel improved over the 1st gen (no glitchy disconnections so far). Also I love the new features that these have: Spatial Audio, Volume changing, and conversation awareness. I really enjoy these ear pods and I think you will too!

I've been using the AirPods Pro for a few weeks now, and I have to say, I'm blown away by their performance. The noise cancellation is pretty good. The sound quality is also top-notch - every note and beat is crystal clear. I love the transparency mode that lets me hear my surroundings when I need to, and the comfortable fit means I can wear them for hours without any discomfort. Overall, I highly recommend the AirPods Pro to anyone looking for high-quality wireless earbuds.

The apple AirPods Pro 2nd generation is great improvement on the first gen. The noise cancellation is slightly better. You can still hear trains although more muffled when noise cancellation is on. Cars are less audible but conversations can still be heard. The stick controls are amazing as now you scroll sound volume. They are super comfortable maybe the best on the market as you don’t feel them on. The connectivity is the best with iOS devices. Siri is super responsive and they connect within the second that you put them on. Call quality is the best. As for music it’s quite good. The miss and high notes are excellent. The soundstage is rather full The problem is the lackluster noise cancellation you don’t ever feel immersed in your music. Overall these are great for podcast and calls. I would recommend them to busy on call people with apple products.

These headphones are great and they finally doesn’t fall off my ear. Great noise cancelling feature and battery last a while. Would definitely recommend.

I always wondered what the hype was about AirPods, until I decided to get a pair. It was love at first listen. Sound is amazing. They’re so comfortable I forget I’m wearing them. Hear through is so clear that I’ve had to double check and make sure my phone wasn’t on speaker by mistake. Noise cancellation REALLY cancels. I like the Spatial Audio feature. They pair easily. Battery life is great. Multiple charging options, including MagSafe.

[Employee of bestbuy] When I got the 1st Generation Airpods Pro, I was amazed by the true noise canceling technology. I mainly listen to Hip-Hop and RnB, so my main focus was the overall sound quality. I give them a 10/10. Now when you tell me there’s earphones that have double the sound quality, have more bass, and have longer battery life? I couldn’t of asked for better. How much intricate technology packed into these small earphones just blows my mind away. I give these a 20/10.

Oh my gosh, what an incredible update to the version 1 AirPods Pro. At first I was skeptical about the claimed differences. Wow. The noise cancellation and comfort are greatly improved. The sound signature also got livelier with much deeper bass (think of a dedicated subwoofer added to the scene ) and brighter highs. Phone calls are clearer for the party. The ability to change volume on the stem is a much welcomed feature! Love version 2 a lot more than the original.